Get matched with top appliance salespeople in Port Republic, VA

"I had a problem connecting, so I got a local handyman who came and solved my problem. I asked Neli to stop charging me, and nothing happened, I then went to the "live chat" option on their website and asked how to stop getting charged, I Never got an answer and they just kept charging me, Then they requested that I rate the CHAT!!! Too much on too many fronts. Dr. Gaber"

"Horrible Service: Unfortunately, ML Fuller was assigned to me for warranty work by LG Corporation. It took four trips for Fuller to repair my refrigerator as they do not stock many LG parts. After replacing my compressor and evaporator, the overworked, very tired Fuller technician forgot to plug in a connector for the refrigerator fan. This resulted in a non functioning refrigerator and a frozen/cracked water reservoir. It took two more visits for Fuller to resolve an issue that they caused. Since ML Fuller only employs one technician certified to work on sealed refrigerant units, there can be long delays before he can get to your house. I will never purchase another LG appliance again unless LG obtains a better authorized service center."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."