Kraft Appliance Repair

They do higher end appliances, and they do a very good job on them. Mr. Kraft seems to be very knowledgeable about these things. I have used his service repeatedly, and I don't use people over and over again if I'm not satisfied with their service. I think he is very good at doing top end appliances. I don't know what their charges would relate for peole who have more commonly used appliances. I am not sure that the people who have more usual appliances would need someone who is qualified to work on the ones that I have. Subzero is not a common refrigerator. It's a higher end appliance, and he is very good at that sort of thing. So I think the point to make of that is his service is very good at diagnosing and working on higher end appliances. Some parts had to be ordered. It took a while before the parts got here for him to replace it. He's prompt enough coming out to look at the situation, and then he does the work when he comes out unless the part has to be ordered. In which case he has to wait until the part arrives.

It was a first class process. Included on site instruction on the use and care of the new appliances.

They came out and found a minor problem. Could have inflated the issue and replaced some unnecessary parts. Also gave us an honest estimate of how much life remained in our appliance. Actually knew how to repair unlike our experiences with Sears

Tracy Kraft came on Friday on short notice. One dishwasher had overflowed. He is always very professional and tidy. We have Wolf, Sub Zero, and. Asko appliances. Not everyone can repair them. We have worked with Kraft for eleven years. Tracy provides impeccable service.