"Update 2-12-16 :  I was having a little bit of trouble
with my attic fan after the baffles were installed.  Roofing & More
came out and checked it out.  The company sent out Gene Davis, their
Operations Manager.  It was a pleasure working with Gene.  He was
friendly, professional and knowledgeable.  He did a thorough job
investigating the situation.  He ended up tightening the connection of the
fan to the electrical source. His services were covered under warranty.

I would also like to thank Marie Hoffman for her help with trying to find the
right type of replacement vinyl siding for my home.  Marie went out of her
way to come to my house after work to bring me several samples of vinyl siding
that she thought would work well with the exterior of my home.  I
appreciated that extra step Marie took.

Re-evaluating all my experiences with Roofing & More I have decided to
change my grade from a 'B' to an 'A'.  They earned it.


My experience was comprised of both positive and negative
encounters. 
Positive:
a.) receptionist called me back in a timely manner to schedule a free
onsite consultation.
b.) project manager who conducted onsite consultation was professional and
conducted a thorough examination of the items I wanted work on.
c.) the technician who actually did the work was skilled, had command of the
English language and had copies of the work order in hand.
Negative:
a.) I had to chase down getting a quote.  It was necessary for me to
contact the president of the company in order to get this done. After he
returned my call to discuss the matter I received a quote later that day.
b.) my original appointment was cancelled due to an emergency.  That is
alright.  Emergency situations requiring our immediate attention happen to
all of us.  I understand that. A replacement appointment was made.  I
received a call on the day of that rescheduled appointment stating that it
needed to be rescheduled. I was very unhappy about that.
c.) I failed to receive calls /  info when I was told I would get them.
This happened repeatedly. That is not how I do business.
d.) I found it strange the estimate did not have itemized pricing on it. Rather
it listed all the items to be worked on and a grand total reflecting
discounts.  I will say however, the details of each job to be completed
were spot on.  My mistake, other than asking for a breakout of job costs
was not asking what type of baffles were going to be installed.  I would
have paid for a better material than foam.  However, these are my
mistakes.
e.) I dealt with several people within the organization concerning my project
at various times.  I got the feeling they were not communicating to one
another.  I often found myself telling different people the same
thing.  I asked 'didn't he or she contact you about this?.'
f.) There was a problem regarding the vinyl siding that was brought for the
job.  The project manager indicated to me he found a 'perfect match.?  Well that turned out not to be the case. It
does not match at all.  The technician ultimately removed a piece of the
existing siding to see if he could identify the manufacturer and color
type.  He was able to do so.  I asked him for that info.  To
make sure we got the right pieces the next go round I did my own research
online.  I provided that info to Roofing & More.   We are
now waiting to hear back regarding the cost.  I am being told I will be
responsible for this cost.  I am ok with this since they need to order it
in a bundle and I will have left over pieces in case something needs to be
replaced in the future.  I too may have
agreed with the contractor about the original vinyl piece color.   To be honest I can?t recall. 
I would give Roofing and More a letter grade of 'B'. I would also like to
point out the people are ok to deal with."

"The staff at HCR are the real deal! Professional and responsive - return calls and emails same day. No hassle roof replacement. HCR took care of coordinating with insurance for us and even sent someone out to meet the inspector. Highly recommend HomeFix Customer Remodeling. Top quality materials and workmanship. Showed up early, neat, professional, competent crew. Completed the job in one day. Awesome work!"

"On the expensive side, but did great job."

"Very responsive to my need to seal the missing siding."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"

Working with William Mackay roofing was a great experience.  I knew from my home inspection that I needed to have a membrane sealed on my roof. I called three roofers before the winter and during early spring and every one of them was slow to get back to me, or just not very informative, would charge for the estimate, etc...

I called William Mackay based on the Angies List service reviews and I was not disappointed.  They contacted me immediately through the app.  They were available and they arrived on time.  They provided a free estimate, took photos of my roof, and shared them with me. They showed me exactly what needed to be done and they were straightforward - they did not try to sell services I didn't need.

When I inquired about scheduling, they had space on that day's schedule - they immediately called a worker in and got to work on my roof. The maintenance was completed in a few hours. They took photos of the completed work and emailed both "before" and "after" photos with an in-depth explanation  of the completed work.

Ben and Bill Mackay (sons of William) handled the job. Ben Mackay shared information on how to maintain my roof.  I'm a new homeowner and I bought a well-maintained house that is almost a century old. He shared info on the difference between newly constructed roofs and the materials used, and roofs like mine.  Bill managed the job.

I paid a fair price but more importantly, I know that I can call them and they will do a great job.  They also stand behind their work. Family owned businesses are important - they rely on word of mouth and repeat business.  Highly recommend.

"

"

Due to a minor water leak a section of drywall about 8' x 2' had been cut out. The trim in this area and on the other side of the hall plus a closet had to be placed as well. The drywall and trim had been removed due to a small amount of mold from the water leak.  I called George's painting due to all the great reviews here on Angie's list.  I received an estimate on this work and in addition I asked for an estimate on some painting.  I thought the estimate was very fair. George was extremely professional and even came to look at what the job entailed late on a Friday evening as he was returning from other jobs on his way back to his office. This was absolutely fine with me as I had no plans to go anywhere.  George sent my estimate first thing Monday morning.

In the end I used George's only for the drywall and trim work. The job was easily scheduled and the 2 man crew did an outstanding job. I couldn't even tell there had been any damage. The trim work was outstanding as well with nice miter cuts. It lined up well with the existing molding where the miter cuts met.  It only took them approximately 4 hours to do the job.  I plan to call George's in the future for outside painting of my house.

"

"Excellent workmanship, professionally done!!! They installed a knee wall and screened in our back porch. It looks like it came with the house!!! The attention to detail and craftsmanship were outstanding. Likewise, the finished room they completed looks like it came with the house. The crews were punctual, kept their work areas clean and were a pleasure to work with. Raul is outstanding. Really enjoyed the experience with them. Would definitely recommended and hire again!"

"Excellent work! At least 1/3 of my roof on the north side had a great deal of moss on it. On much of the rest of the roof there were small amounts of moss along the bottom edge of shingles, and there were patches in scattered places on the main part of the shingles. After Hector and his son cleaned the roof, it looked brand new. They removed plants and furniture from our deck before the job and replaced them after the job. They even did a light washing of the vinyl siding of the house, which was outside the agreed-upon scope of work, but they did not charge me for it. As a former member of a site safety office in a then-Fortune 50 company, I was particularly impressed with the excellent precautions they took to insure their safety on the roof during the job. Hector’s 27+ years of experience was evident in every aspect of the job. I plan to bring him back in a year for annual maintenance. I definitely recommend No More Dirty Roofs to any home owner needing roof cleaning."

"Entire interior of of the house painted, replace three doors and power wash rear siding. As well as paint an exterior door and paint interior of the garage."