"The crew was quick, Ralph did an awesome presentation. We love our new roof, can't wait for siding"

"Update 2-12-16 :  I was having a little bit of trouble
with my attic fan after the baffles were installed.  Roofing & More
came out and checked it out.  The company sent out Gene Davis, their
Operations Manager.  It was a pleasure working with Gene.  He was
friendly, professional and knowledgeable.  He did a thorough job
investigating the situation.  He ended up tightening the connection of the
fan to the electrical source. His services were covered under warranty.

I would also like to thank Marie Hoffman for her help with trying to find the
right type of replacement vinyl siding for my home.  Marie went out of her
way to come to my house after work to bring me several samples of vinyl siding
that she thought would work well with the exterior of my home.  I
appreciated that extra step Marie took.

Re-evaluating all my experiences with Roofing & More I have decided to
change my grade from a 'B' to an 'A'.  They earned it.


My experience was comprised of both positive and negative
encounters. 
Positive:
a.) receptionist called me back in a timely manner to schedule a free
onsite consultation.
b.) project manager who conducted onsite consultation was professional and
conducted a thorough examination of the items I wanted work on.
c.) the technician who actually did the work was skilled, had command of the
English language and had copies of the work order in hand.
Negative:
a.) I had to chase down getting a quote.  It was necessary for me to
contact the president of the company in order to get this done. After he
returned my call to discuss the matter I received a quote later that day.
b.) my original appointment was cancelled due to an emergency.  That is
alright.  Emergency situations requiring our immediate attention happen to
all of us.  I understand that. A replacement appointment was made.  I
received a call on the day of that rescheduled appointment stating that it
needed to be rescheduled. I was very unhappy about that.
c.) I failed to receive calls /  info when I was told I would get them.
This happened repeatedly. That is not how I do business.
d.) I found it strange the estimate did not have itemized pricing on it. Rather
it listed all the items to be worked on and a grand total reflecting
discounts.  I will say however, the details of each job to be completed
were spot on.  My mistake, other than asking for a breakout of job costs
was not asking what type of baffles were going to be installed.  I would
have paid for a better material than foam.  However, these are my
mistakes.
e.) I dealt with several people within the organization concerning my project
at various times.  I got the feeling they were not communicating to one
another.  I often found myself telling different people the same
thing.  I asked 'didn't he or she contact you about this?.'
f.) There was a problem regarding the vinyl siding that was brought for the
job.  The project manager indicated to me he found a 'perfect match.?  Well that turned out not to be the case. It
does not match at all.  The technician ultimately removed a piece of the
existing siding to see if he could identify the manufacturer and color
type.  He was able to do so.  I asked him for that info.  To
make sure we got the right pieces the next go round I did my own research
online.  I provided that info to Roofing & More.   We are
now waiting to hear back regarding the cost.  I am being told I will be
responsible for this cost.  I am ok with this since they need to order it
in a bundle and I will have left over pieces in case something needs to be
replaced in the future.  I too may have
agreed with the contractor about the original vinyl piece color.   To be honest I can?t recall. 
I would give Roofing and More a letter grade of 'B'. I would also like to
point out the people are ok to deal with."

"1st day trim & siding crew arrived & worked til after dark to finish (left trash on property). I called to have crew leader return to fix sub-par work and finish dryer vent. Roof crew worked all 2nd day & left after completing job - signed off to very satisfactory work."

"Wonderful experience. Crew was very professional and my new siding looks amazing."

"We had a wonderful experience all around with Power. All the crews came on their scheduled dates and times. From start to finish everyone was very professional, polite, diligent, knowledgeable, and neat and precise in their work. All the teamwork on this large (to us!) project was simply amazing. I have no idea what this type of work entails but I do know a "well-oiled machine" when I see one. Our roof, trim, gutters, attic, and siding look stunning and my husband and I are extremely pleased with the outcome. Thank you so much to these good folks and their crews: Pedro’s Team - Roof and decking Jose’s Team - Trim/siding Soonha’s Team - Gutters David’s Team - Attic Elmer's Team - Insulated siding and wrap I would be remiss if I didn’t also mention Jensen and Phil in Customer Development; Zach, the Remodeling Consultant; Brandon, the Pre-Install Inspector; Josh, the Overall Project Manager for Roof, Trim, Gutters, and Attic Installs; Jordan, the Project Manager for Siding Install; Steve, another kind Project Manager who pitched in to help answer a question for us; and Erin, our Quality Assurance Manager. Tying all this together are the very kind and responsive folks at the main office in Elkridge: Brooke, Sarah, and their team of Customer Service Professionals. Our home looks brand new and we are the most comfortable we've ever felt in it! No more daily inside temperature fluctuations, no more gallon-every-12-hours water collection in our dehumidifier! These Power Folks have not only changed our home, they have truly changed our lives. People always want to know the price: it's neither the most expensive nor the cheapest, but worth absolutely EVERY PENNY to us! Power Home Remodeling surely knows how to hire quality employees to produce quality work, and with the best materials available! Thank you all and God bless. (I'll post a picture later!)"

"Highly recommend Chris Dobbin from Homefix Custom Remodeling (HCR) if considering home renovations. After six months of research, and receiving several quotes for improvement in the Alexandria, VA area, I confidently selected Chris and HCR because of Chris’ customer service, HCR’s Better Business Bureau’s rating of A+, and the products available. Additionally, the installation teams were outstanding, which involved one installation team for widows and a patio door and a different installation team for siding. The installation teams left the installation areas clean as well as thoroughly explained the new products and ensured there were no questions. Although there was one small glitch involving a window insert/sash, the entire operations team and Chris Dobbin immediately sought resolution on the items in an extraordinarily attentive way. In fact, I plan to contact Chris Dobbin and HCR with more home improvements in 2019."

"My husband and I wanted to upgrade our garage completing old damaged drywall and finish painting, Tony came in and did an outstanding job on it. He did a lot in a timely manner. We also had some odd jobs to do and he did a great job on them as well. Tony is professional, talented and prides himself in doing a great job. After everything was done he cleaned up everything. We would recommend Tony for any home projects. Paul & Sara"

"they worked with me to find the size panels I most wanted at reasonable cost and installers were true pros. Price was the best I could find after meeting with several siding companies. Siding looks picture perfect!"

"Hard working crew; great job, my siding looks great."

"My project was an especially difficult job because it's a combination roof/deck. I decided to use EPDM materials, and I figured it would take two pieces to cover the deck leaving me with a seam to be concerned with down the road. Even though there were places hard to get to, Daniel used ingenuity and experience to thoroughly cap & seal the whole deck with one piece. Good customer satisfaction skills, top notch workmanship & quality materials."