Get matched with top storm drain installation pros in Mclean, VA

"On time. Helpful advice on selecting faucet and garbage disposal. Very experienced plumber, worked methodically and efficiently. Came well-prepared with tools and parts. Took care to protect floor, countertop, and cabinets. The under-sink area, valves and drains are cleanly installed and a big improvement over the mess that was replaced."

"JES was very professional and easy to work with from the beginning to the end of our basement project. Eric was very knowledgeable, and exceedingly helpful in answering our questions and making us feel comfortable with the choices we made. The crew that did the work were quick, clean, and extremely efficient. We were very happy with everything they did!"

"I’ve been a loyal Snell customer for years, but this recent experience was deeply disappointing. After our AC failed in August, Snell diagnosed a leaking evaporator coil. We chose to replace the system through them, and the salesperson took time to evaluate the setup in advance. However, on installation day, the crew arrived without the correct ductwork and had to make adjustments on the fly. Unfortunately, the adjustments were poorly executed: • The Aprilaire humidifier was mounted on sloped ductwork rather than a level surface, contrary to manufacturer specifications. • The hole for the humidifier was cut inaccurately. • The drain line was left kinked in multiple places. Aprilaire support later confirmed the humidifier was not installed correctly and warned this could lead to water backing up into the system — a concern I had raised with the installers before they left. Despite multiple follow-up attempts, I received no meaningful response. I was told my concerns would be escalated, but no one followed through. This was a major investment, and I now feel I need to bring in another HVAC team to correct issues that should have been resolved from the start. I’ve recommended Snell in the past, but I can’t in good faith do so now after this experience."

"Very, very disappointing experience; Lux replaced the foundation of my 1850 log cabin. The design was bad, the communication was bad, the execution was bad. Throughout the entire process, they were making mistakes. I now need to pay another company to fix the mess they left behind. I would strongly suggest not using this company!"

"John was very responsive, prompt, and fair with competitive pricing. I will call him for future needs and recommend to neighbors and friends."

"Excellent. I was very impressed with the quality of their work and professionalism. They came early everyday and when they left the areas where they worked were spotless. They were honest and transparent in keeping me informed. They even did extra work in areas I did not pay for. While working on my project I had a personal crisis and Luis and his Family came over with a dozen of beautiful white roses and showed me love and compassion. I will never forget that!!! I know have the best house in the neighborhood. My neighbors tell me that all the time. My new front porch and back deck are my pride and joy; my slice of paradise here on earth. Next year Luis will be coming back to install my hot tub. Thank You DMV Pro Services (Luis) you enhanced my quality of life and I am so grateful. 🩸🙏🏾💯❤️"

"The repair work was well done. I had no idea it would take 2 people. The first quote was for a lower price but then they did not have the parts so I said OK to the more expensive option. But then they were not able to do the more expensive option so they went and got the part for the lower price option. But ultimately they charged me for the higher price option. I have called three days in a row and have not been able to resolve the price discrepancy."

"Pros: did a kitchen faucet replacement and valve replacement. work was great and well done. Technician very friendly and professional. Cost a little high but not outside range that AI says it would be. Cons: scheduling/dispatch - missed the window on day 1 and didn't say anything. I reached out and found they were behind for the day. Moved to next day. They were right on time at the top of the window"

"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."