Get matched with top basement leak repair pros in Falmouth, VA

"My experience with Copper Fox was absolutely terrible. The sales representative, Harold, assured me the project was 2-3 weeks. We started the project in early May. Copper Fox was very gracious and took a two hour lunch break instead of a one hour lunch break everyday so that my son could sleep. I knew that this accommodation would likely make the project take a little longer, but would only affect the loud portion of construction which was framing and some of the screwing during the installation of drywall. Copper Fox did not finish the project until the end of September because they failed to order materials in a timely manner. On top of the project delay the workmanship was extremely shoddy and they failed to communicate with me in a timely manner. Their "project manager" barely came to site and didn't show up for the final inspection I had to handle it myself. I am happy to share my contract and all email correspondence."

"Very, very disappointing experience; Lux replaced the foundation of my 1850 log cabin. The design was bad, the communication was bad, the execution was bad. Throughout the entire process, they were making mistakes. I now need to pay another company to fix the mess they left behind. I would strongly suggest not using this company!"

"I would highly recommend this family run company. I had the pleasure of working with the daughter and she ensured the proper contract was in place and answered any of my questions prior to the project beginning. She managed the process seamlessly and ensured she kept proper documentation throughout the process. Then her father and his team begin the work efficiently following through on all aspects of the contract. They even tweaked a few things along the way as I asked. Customer service was delivered on a high level along with quality work. The price point was also fair with warranty on the work prepared. The job was completed on time and mom came in to do a final cleaning of all of the spaces effected by the renovation. I will certainly be doing business with this company again. It is hard to find honest and reliable contractor so I am happy to have found one."

"Tony Hall was awesome. I know of JES since they started in the area but never had any reason to request a free inspection until I wanted to assess the condition of my crawlspace prior to selling the house. I learned so much about the function of a crawlspace and the current condition of mine. His inspection did not reveal any emergent issues with my 25 year old house but he did take the time to show me about encapsulating my crawlspace which will improve insulation properties and keep the area just about maintenance free. Included is a 25 year warranty which is transferable should I sell the house. I completely recommend JES and their inspector Tony Hall. I will be calling them to inspect and make recommendations to my next home when purchased."

"They are very professional and am very happy with their work."

"This is the second time that I have used S&S Waterproofing and Foundation Repair. The first time was to fix very large sink holes that were opening up in my front yard, apparently due to underground collapsed drainage piping. This time, when I contacted Steve I asked if they did retaining walls. Steve came to look at the job. I immediately expressed my concern with my limited budget, which Steve completely understood. He offered several options on how to complete the job within my budgetary constraints. We hired S&S Waterpoofing and Foundation Repair to do the job. During each phase of the job, Steve sent me photos of the job progression. He answered any questions that I had almost immediately via text message. Most importantly, he also made sure that my wife was onboard with anything that they were doing. Apparently he knows who controls the money and who the boss is! LOL! Additionally, during the job Steve identified issues with a previous contractors work and addressed those for me as well. Steve is very concerned with customer satisfaction, that is incredibly important to me and my wife! The end result was a beautiful retaining wall. The only thing better than the beauty of the wall is how well it works, drainage is completely handled with ease, even during bad rainstorms! When visitors come to the house, they all ask who built the new wall because it looks incredible! Thank you to Steve and his crew for doing such an amazing job! I am sure this is not the end of our relationship, I will be calling Steve for any of my construction needs in the future! Finally, I just wanted to say, I am the type of person that has anxiety with these types of situations, due to the cost issue, my personal lack of knowledge, and an inability to be able to see the end result before it's accomplished. It is incredible to have confidence in someone doing the work. Someone that keeps me updated, keeps within my budget, makes customer service a top priority. Steve, I can't say thank you enough!"