Exterior Medics

We had a good experience. Exterior Medics was referred to us by an interior carpenter that we’ve used several times. Although it took awhile for our work to begin we were kept informed by Ben and Steve of approximate start dates and any delays because of weather or materials. The work was done to our expectations, carefully supervised by Steve, and the workers kept the area clean when not working.

It was good. I would recommend them. The estimator was professional and the repairs were satisfactory.

From the very beginning we were impressed by the personal attention given to us about our project. We felt as though we were dealing with an old friend who was more interested in doing a job right rather than pressing us to purchase the most expensive package available. He was always available to answer any questions we had or would come by multiple times to be sure we were pleased. The crew also was very attentive to making sure we were pleased with the progress. It truly felt as if it was family and they wanted to do there best. Not at all like it's just a job and let's get done asap. With covid management had many delays due to unavailable product, however they kept us informed, made adjustments to fulfill the requirements and also made us feel at ease we had made the right choice in companies. I suggest that you value your peace of mind that a company cares that you are happy with their work. That's why we would recommend Exteriormedics to anyone about to make an investment in their home.We feel we made the right choice and so should you.

No brick replacing but did a great job cleaning and pointing. To pricey for what was done.

Work was performed on schedule for exact price quoted. Work crew was careful, professional and pleasant and left the site clean. This large project was well managed and I was kept informed of weather related schedule adjustments. I am confident this project was performed to produce a superior finished product and that it will provide years of trouble-free service backed by Exterior Medics' warranty support that I have seen in action on neighbor's homes. I believe I paid a premium price and received a superior finished product!

We worked with Yong to get an estimate to have existing polls on our home wrapped with aluminum. While at our home, inspected the polls, roof, and siding. We were provided with details and pictures about all the areas he inspected. We ended up having only the polls wrapped. We couldn’t be happier with the attention and quick responses. He was able to set up a great team of guys to work on our house. The polls look amazing!

Exterior Medics did an excellent job on our new roof. The were very professional. We had a great experience from the start of the sales process with Yong Hwang, and throughout installation and inspection. Pricing was competitive and fair compared to other roofing company quotes. Everything was done in one day and they cleaned up everything afterwards. They were also very considerate of protecting our outdoor plants and A/C unit. We would highly recommend them to anyone needing roofing services.

I worked with Yong to get an estimate to replace an exterior section of brick veneer with a window. They ran into unexpected problems and additional damage once the Team tore down the wall but they gave me options, and I switched to siding instead of real brick. Overall, I'm very happy with the outcome and how it looks. I would use them again, and I hope we can strike a good deal on a new roof when I'm ready.

Ron came out to assess the condition of my roof. He didn’t try to sell me a new roof or even some pricey repairs. He climbed up and removed a branch that was growing under some shingles at the edge, checked for damage, then looked in the attic (and sent me photos and video) and in a room where I was worried about a possible leak — and he didn’t charge me for anything. He gave me a reasonable ballpark estimate for a new roof, but without any pressure to replace it now. I plan to call him for that in a few years.

Other than a slight delay in in getting the materials, the project went well. The folks at Exterior Medics were professional and courteous. I would use them again!

Project was excellent from the assessment to the bid to job completion. I was really pleased with the thoroughness given over to the inspection, the explanation of the proposed solution, and then the execution. Our project was a roof repair that required a little sleuthing. Water was coming in a window, but it was from far above on the roof. While there was a change order once the team had stripped off the shingles to find more water damage than expected - their willingness to fix something that was invisible during the original inspection gave me confidence that they were trying to do what was right.

They were punctual, professional and left the work area cleaner than they found it. I was very pleased with their follow up and work.

Great. House looks great and job was performed on time and the house looks great.

The Exterior Medics team did an outstanding job of replacing our exterior door. Our project was non-standard, and they collaborated as a team to deliver an excellent outcome for us. They're outstanding in communications and highly responsive. We'll have them back for our next project.

Workers came as scheduled. Completed the repair, inspected their work and left. Have had 2 rain storms since then and no more leaks in attic.

Crews were knowledgeable, friendly and professional. Was a multiple crew, multiple day project with good scheduling and good cleanup between days. All work was done well and we are very pleased.

Overall - it went well. The original project manager was horrible - but the company realized that and made a change and provided a new project manager. They realize a problem and fixed it! You can't ask for a better resolution than that.

Apparently, ExteriorMedics doesn't want your business. On October 7, a sales consultant named Julien Freville came to my home to provide an estimate for masonry work. On October 12, Julien wrote to say he would need to take a second look with his mason the next day. On October 13, Julien canceled the second look. On October 15, Julien and the mason came back to my home for the estimate. On October 19, I wrote to ask when I would see a scope of work and cost estimate. On October 21, I left a voicemail asking the same thing. On November 5, I wrote again asking for the information. On November 30, I gave up on Exterior Medics as a lost cause. I never received any information from them and will find someone else to help me with my home repairs.

Their is an opportunity for better follow up after contract signing. I was not advised when I would get a scheduling phone call so I had to follow up. During install I had to ask about the screen install over the gutters, they were unaware of the screen install called and then went back up to install, no follow thru to tell me the screens installed and job was complete. Their is an opportunity for better communication pre and post install. I am glad I got the work done and choose this company to do it. Never had used this company it is important that expectations are communicated to build trust.

I didn't hire Exterior Medics but I'm leaving a positive review because Tom was so helpful and honest. Another mason gave me an estimate and recommended repointing my wall. Tom looked at it and said that it would be possible to do some touch-up but it really was not needed. Tom also reviewed a roof drainage question I had and helped me understand what was going on, but indicated it was not the type of work that they did. It's rare to have a contractor who is straight with you and doesn't try to gin up something to sell you. I would definitely call Exterior Medics again when I had work to do.

The team was extremely knowledgeable and professional and worked extremely hard over a period of two weeks. Every detail was attended to. I would highly recommend them to anyone considering replacing old siding on their home.

The door was repaired timely manner. The price was reasonable.