Exterior Medics logoApproved Pro
Approved Pro

Exterior Medics

4.6(
495
)
Roofing, Siding Service, Masonry,

About us

Exterior Medics is a premier home remodeling company, specializing in exterior replacement and repairs for both commercial and residential properties. When it comes to service and execution, we are unmatched. We've earned the Angie's List Super Service Award for 8 consecutive years, and are among just 2% of contractors nationwide to earn the GAF Master Elite status. Our team handles every project with utmost care and a laser-focused attention to detail. We consider every home we touch to be a reflection of our high standards, and treat every homeowner like a beloved member of our own family. Bonded and well insured. Licensed in both Maryland and Virginia.

Business highlights

Se habla espanol
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
18 years of experience

Services we offer

Repair, Replacement, or Refurbishment for Roofing, Siding (including the James Hardie product line), Windows and Doors, Masonry, and Gutters. We also offer deck refurbishment services.

Services we don't offer

Exterior Medics performs repairs, replacements, or refurbishments on the exterior of your home, anything from the foundation and up.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • MasterCard
Our recent projects
  • 20
    View Gallery

    Assorted photos uploaded by Exterior Medics

  • 14
    View Gallery
    2020

    The Kosik Project

    $65000-$70000
    Gutter Repair and Replacement
    Masonry Work
    +4 more
  • 10
    View Gallery
    2020

    The Langenwalter Project

    $60000-$90000
    Siding Service
    Door Service
  • 12
    View Gallery
    2020

    The Bennett Project

    $70000-$90000
    Roofing
    Window Service
    +1 more
Reviews
4.6495 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
5%
2
3%
1
3%
Write a review

Filter reviews by service

Showing 1-25 of 495 reviews
Peter K.
Jan 2025
1.0
Roofing
$50,000
Spent ~$50,000 on a new roof with them. Thought everything went well. Years later discovered that they had not sealed the cricket on the chimney well enough. Discovered water coming in and eventually rotting the wallboard, studs, etc. Had to replace entire wall. Called them about the issue, they sent a rep. He said it was the chimney's fault, it was leaking. Not so, opened the wall and ceiling and had another roofer come spray water on the chimney, nothing, no leak. Then sprayed water on the cricket, water came in. Exterior Medics would not admit any fault. Had it repaired, no leak, no problem since then. Had recommended to a friend, never gain, he also had a bad experience. DO NOT USE IF YOU WANT QUALITY WORK AND A COMPANY HAT STANDS BEHIND THEIR WORK.
Response from Exterior Medics

"[Member Name Removed], Thank you for taking the time to share your feedback. At Exterior Medics, we value all input and are committed to addressing any concerns thoroughly and transparently. Upon reviewing our records, I’d like to provide some context regarding your situation. The first known contact regarding the issue occurred 11 years after the installation of your roof. At that time, we conducted an inspection with a water test and identified masonry deficiencies contributing to the water intrusion. We provided a detailed quote for repairs addressing the deficiencies found. Following this, several emails were exchanged where we discussed our findings and recommendations. The next communication we received was a notification from you stating that you had hired another contractor to replace the cricket and make the exact masonry repairs we had outlined in our quote. This action contradicts the suggestion that the issue was unrelated to our assessment. While we understand the frustration and inconvenience this situation has caused, our goal has always been to provide solutions based on the findings during our inspections. If there are any additional details you’d like to share or further questions you have, please don’t hesitate to reach out. We appreciate your past business and hope to address any lingering concerns you may have. Kind regards, Exterior Medics Team"

Geno F.
Apr 2024
2.0
Masonry
$26,000
The work was ultimately fine, but first they were using the incorrect mortar. It took 4 months to do weeklong job. I needed a mortar with a higher lime concentration due to the age of my house, and they were using the wrong kind. Then they misdiagnosed my issue to the tune of 20k. After realizing this, they wouldn't work with me to accept part of the financial liability for the misdiagnosis.
Janice M.
Jan 2024
5.0
Roofing
Yes, I recommend this pro
$24,372
Everything went very smoothly and efficently from start to finish. I met with Tom Green and explained what I was interested in and he provided me with a quote for installing a new GAF Timberline UHDZ roof. After getting HOA approval, I coordinated with Exterior Medics on when the work could be started. The group of roofers I had worked very hard and cleaned up after themselves very well. I am very pleased with the results, and I would highly recommend Exterior Medics!
Cassandra C.
Oct 2023
1.0
Doors
$15,000
Warning: Do not use Exterior Medics for any projects! We contacted Exterior Medics to replace our front door, screen door, pediment, header and pilasters. We signed a contract and gave them a deposit in December 2022. We were told our project would be completed in March 2023. I contacted EM in April 2023 to find out what happened. Unfortunately, the project manager assigned to the job quit and they forgot about our project. At this point I wanted to cancel and get my deposit back. The salesman reassured me everything would be ordered and the work would be done within a month. They finally scheduled the appointment in July 2023. When the team showed up, I was informed the pilasters were damaged and they would have to reorder them. I asked to inspect all the other parts, but I was told “no”, I could inspect them after the installation. I should’ve known better. Unfortunately, EM ordered the wrong color trim and no header for my pediment. I was furious, it looked horrible! The PM and salesman came out to inspect and I was told it would be fixed. Fast forward, they fixed it by putting up 2 by 4 to fix the problem, this is not what we order and it looks terrible. We have missing pieces and no date for installation. Here we are in October 2023 and I am still waiting for them to fix and finish the job. The project manager has quit and I’m assigned a new one. EM came out again, unfortunately this time all the parts ordered were the incorrect size or color. I now have to go through the whole process of ordering and waiting months for the parts to come in. I believe EM is inexperienced in work when it comes to this type of project. I have reached out multiple times to the owners of the company, they don’t return my calls and I have no date when the project will be completed. Do not use this company, they are awful.
Russell W.
Jul 2023
5.0
Roofing
Yes, I recommend this pro
$8,200
I am a repeat customer and am very happy with their services. From the first call to customer service all the way through to the completion of the product is a smooth and professional process. Their pricing is competitive, and they may not always be the lowest bid, but the quality of their service is worth it.
Kerry B.
May 2023
5.0
Doors
Yes, I recommend this pro
$12,000
Exterior Medics did an outstanding job replacing two sets of doors and storm doors in our home. The doors are wonderful and the team was highly professional and great to work with.
Response from Exterior Medics

"Thank you so much for the kind words, [Member Information Removed]! We are thrilled that we were able to help you with the replacement of your doors and storm doors. We look forward to working with you on your next project!"

DAVID C.
Feb 2023
5.0
Masonry
Yes, I recommend this pro
$14,532
Only company to response to request, through Angi referral service, to do some exterior repairs to my house that included repointing front walkway/back patio, replacing prefabricated concrete front of the house windowsills, and repair to Trek Deck railing damage by hit from golf balls. The knowledge and attention to detailed of the entire Exterior Medics team, from sales, project managers, project inspector, and project administrators was outstanding. Was very impressed with contract document and level detail. Very satisfied with timeless that Exterior Medics team provided, from the initial contact with Sales team, contract proposal and start/completion of project was just over 2 months. Would hire External Medics again.
Response from Exterior Medics

"It was a pleasure working with you [Member Name Removed]. We appreciate you choosing us for your exterior repairs work and look forward to helping out with your next project!"

Monsie B.
Feb 2023
5.0
Roofing
Yes, I recommend this pro
$500
It went fine.
Ta W.
Feb 2023
5.0
Masonry
Yes, I recommend this pro
$600
It went well
Scott H.
Dec 2022
5.0
Roofing
Yes, I recommend this pro
Very responsive company. Addressed all specific requests and concerns and were professional throughout.
Trish W.
Sep 2022
5.0
Roofing
Yes, I recommend this pro
$1,700
They are extremely responsive and have a great team. We did not ultimately hire them for the roof repair due to the cost and how far they were scheduled out.
Bryce E.
Sep 2022
5.0
Siding Service, Gutter Repair and Replacement
Yes, I recommend this pro
$35,000
The team at Exterior Medics did a fantastic job with our whole-house siding and gutter replacement. Not only were they the lowest estimate (by far) for replacing our siding with James Hardie fiber cement, but they also did amazing work. The salesman we dealt with was knowledgeable and prompt, the project manager we dealt with was communicative and upbeat, and the team who installed the siding worked tirelessly. The installation team came early and stayed late, they worked Saturdays to finish the project as quickly as possible, and the work they did is fantastic!
Gregg S.
Jul 2022
5.0
Roofing, Masonry + 3 more
Yes, I recommend this pro
$10,000
We had a good experience. Exterior Medics was referred to us by an interior carpenter that we’ve used several times. Although it took awhile for our work to begin we were kept informed by Ben and Steve of approximate start dates and any delays because of weather or materials. The work was done to our expectations, carefully supervised by Steve, and the workers kept the area clean when not working.
Peter T.
Apr 2022
4.0
Siding Service
Yes, I recommend this pro
It was good. I would recommend them. The estimator was professional and the repairs were satisfactory.
Response from Exterior Medics

"Thank you very much for taking the time to provide your feedback. We truly appreciate it! Please let us know if there's any other projects we can assist with as we look forward to working with you again. Welcome to the EM family!"

William G.
Dec 2021
5.0
Siding Service, Gutter Repair and Replacement + 2 more
Yes, I recommend this pro
From the very beginning we were impressed by the personal attention given to us about our project. We felt as though we were dealing with an old friend who was more interested in doing a job right rather than pressing us to purchase the most expensive package available. He was always available to answer any questions we had or would come by multiple times to be sure we were pleased. The crew also was very attentive to making sure we were pleased with the progress. It truly felt as if it was family and they wanted to do there best. Not at all like it's just a job and let's get done asap. With covid management had many delays due to unavailable product, however they kept us informed, made adjustments to fulfill the requirements and also made us feel at ease we had made the right choice in companies. I suggest that you value your peace of mind that a company cares that you are happy with their work. That's why we would recommend Exteriormedics to anyone about to make an investment in their home.We feel we made the right choice and so should you.
Response from Exterior Medics

"This truly made our day! We aim to create a peace of mind for our customers, so hearing directly couldn't make us any happier. We will be sure to share this with our entire team. Thank you and welcome to the Exterior Medics Family!"

Juanita C.
Oct 2021
3.0
Masonry, Pressure Washing
$9,124
No brick replacing but did a great job cleaning and pointing. To pricey for what was done.
Response from Exterior Medics

"We appreciate you entrusting us with your home improvement project and are happy to hear how satisfied you are with the completed work! Please let us know if we can help you with anything in the future. The EM Team"

Samuel W.
May 2021
5.0
Roofing, Siding Service + 3 more
Yes, I recommend this pro
$40,000
Work was performed on schedule for exact price quoted. Work crew was careful, professional and pleasant and left the site clean. This large project was well managed and I was kept informed of weather related schedule adjustments. I am confident this project was performed to produce a superior finished product and that it will provide years of trouble-free service backed by Exterior Medics' warranty support that I have seen in action on neighbor's homes. I believe I paid a premium price and received a superior finished product!
Response from Exterior Medics

"We truly appreciate your review! We will always stand by our word. Welcome to the Exterior Medics family! The EM Team"

Jamie D.
Apr 2021
5.0
Unfinished Carpentry
Yes, I recommend this pro
We worked with Yong to get an estimate to have existing polls on our home wrapped with aluminum. While at our home, inspected the polls, roof, and siding. We were provided with details and pictures about all the areas he inspected. We ended up having only the polls wrapped. We couldn’t be happier with the attention and quick responses. He was able to set up a great team of guys to work on our house. The polls look amazing!
Response from Exterior Medics

"Thank you for taking the time to tell us about your experience with Yong and the crews! Nothing makes us happier than the satisfaction of our clients. Welcome to the Exterior Medics family! The EM Team"

Sam B.
Apr 2021
5.0
Roofing, Unfinished Carpentry
Yes, I recommend this pro
$11,000
Exterior Medics did an excellent job on our new roof. The were very professional. We had a great experience from the start of the sales process with Yong Hwang, and throughout installation and inspection. Pricing was competitive and fair compared to other roofing company quotes. Everything was done in one day and they cleaned up everything afterwards. They were also very considerate of protecting our outdoor plants and A/C unit. We would highly recommend them to anyone needing roofing services.
Response from Exterior Medics

"Thank you for taking the time to tell us about your experience! We will be sure to let Yong and the crews know about the great work they did. Welcome to the Exterior Medics family! The EM Team"

Christopher S.
Apr 2021
5.0
Siding Service, Masonry + 2 more
Yes, I recommend this pro
$12,525
I worked with Yong to get an estimate to replace an exterior section of brick veneer with a window. They ran into unexpected problems and additional damage once the Team tore down the wall but they gave me options, and I switched to siding instead of real brick. Overall, I'm very happy with the outcome and how it looks. I would use them again, and I hope we can strike a good deal on a new roof when I'm ready.
Response from Exterior Medics

"Anytime we can provide options that are more budget-friendly, we will. We are pleased to hear that you're satisfied with our service and quality! Thank you so much for taking the time to write about your experience. Welcome to the Exterior Medics family! The EM Team"

Carol B.
Apr 2021
5.0
Roofing
Yes, I recommend this pro
Ron came out to assess the condition of my roof. He didn’t try to sell me a new roof or even some pricey repairs. He climbed up and removed a branch that was growing under some shingles at the edge, checked for damage, then looked in the attic (and sent me photos and video) and in a room where I was worried about a possible leak — and he didn’t charge me for anything. He gave me a reasonable ballpark estimate for a new roof, but without any pressure to replace it now. I plan to call him for that in a few years.
Response from Exterior Medics

"We're very glad to hear that our product specialist provided the high-quality service you can always expect from Exterior Medics. We're here to educate, not sell. Thank you for writing about your experience and please let us know if there's anything else we can do for you. The EM Team"

Marie H.
Mar 2021
5.0
Roofing, Windows
Yes, I recommend this pro
Other than a slight delay in in getting the materials, the project went well. The folks at Exterior Medics were professional and courteous. I would use them again!
Response from Exterior Medics

"We truly appreciate your taking time out of your day to submit such positive feedback about us! We're here if you or someone you know ever need exterior services. Welcome to the Exterior Medics family! The EM Team"

Samuel H.
Mar 2021
5.0
Roofing
Yes, I recommend this pro
$4,000
Project was excellent from the assessment to the bid to job completion. I was really pleased with the thoroughness given over to the inspection, the explanation of the proposed solution, and then the execution. Our project was a roof repair that required a little sleuthing. Water was coming in a window, but it was from far above on the roof. While there was a change order once the team had stripped off the shingles to find more water damage than expected - their willingness to fix something that was invisible during the original inspection gave me confidence that they were trying to do what was right.
Response from Exterior Medics

"Thank you for taking the time to submit your positive feedback! We're so glad to hear that you're expectations were exceeded. Welcome to the Exterior Medics family! The EM Team"

Sonia G.
Mar 2021
5.0
Roofing, Unfinished Carpentry
Yes, I recommend this pro
$8,000
They were punctual, professional and left the work area cleaner than they found it. I was very pleased with their follow up and work.
Response from Exterior Medics

"Thank you so much for the positive feedback! Welcome to the Exterior Medics family. The EM Team"

Steve H.
Jan 2021
5.0
Roofing, Siding Service + 4 more
Yes, I recommend this pro
$20,000
Great. House looks great and job was performed on time and the house looks great.
Response from Exterior Medics

"Thank you!"

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Showing 1-25 of 495

Licensing

Bonded
Insured
Licensed*

Trade License Number

127518

Trade License Locale

MD

Trade License Authority

Maryland Home Improvement Commission

Trade License Expiration

07/31/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Exterior Medics is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Exterior Medics accepts the following forms of payment: Financing Available, Check, Visa, MasterCard
Yes, Exterior Medics offers free project estimates.
Yes, Exterior Medics offers eco-friendly accreditations.
Yes, Exterior Medics offers a 5% senior discount.
Yes, Exterior Medics offers emergency services.
Yes, Exterior Medics offers warranties.
Exterior Medics offers the following services: Repair, Replacement, or Refurbishment for Roofing, Siding (including the James Hardie product line), Windows and Doors, Masonry, and Gutters. We also offer deck refurbishment services.
Exterior Medics performs repairs, replacements, or refurbishments on the exterior of your home, anything from the foundation and up.

Contact Information

7540 Accotink Park Rd, Springfield, VA 22150

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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