"Technician Shane Moore and his helper Chris did a phenomenal job unclogging a very, very clogged drainage pipe at our house. After hours of sweat and hard work they were successful at unclogging years of sludge from the pipe! This was the second time that Shane has come to our rescue! He is a wonderful man and we appreciate all of his hard work and professionalism!"

"Plumbing Innovators called 30 mins prior to arrival -- checked out the situation and completely replaced the water heater, added a drain pan, expansion tank and a new sump pump within four hours. TJ and Tim completely cleaned up behind themselves, including the old tank and nasty sump pump. Very courteous and very professional -- would hire them every time."

"Well done found it right away. And give some good information on plumbing."

"Short Pump is now my "go to" company for HVAC, plumbing and soon for some electrical work. This is due to my experiences with Chris. He is professional, respects my home and does great work. I ask for Chris for all HVAC and plumbing needs."

We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"Very well. We are pleased. The project took many turns as the construction took longer than we had estimated. We had to keep postponing Mike's start date. Mike was very flexible and up to installing the additional drainage that we had not planned on. We recommend Mike for any landscaping project."

"I was very impressed how quickly they came out and plowed the driveway and did an excellent job. I would hire them again."

"I have a large basement - ever since Hurricane Sandy I have had water leakage into the basement after a big rain - which continued to get worse. JES installed an internal drain system that is working great! The installation crew of Mizael, Cedrick, Dionte and Keenan did an excellent job of professionally installing the drain and cleaning up afterwards. They were very responsive to my questions and concerns. -- Wish I did this 5 years ago!"

"From my perspective, everything went according to plan.  During the project, Eric had to substitute one part of the materials when the delivery of a product was not of the quality he was expecting (entire order of stone).  This resulted in some redesigning/replanning.  Everything was discussed with me and explained.  The alternative that was designed and installed was just as great as the original.  I much appreciated Eric's attention to detail on the stone.  Due to the location for that particular product, the defects would have been visible.  One other point on the materials.  The concrete steps used came in at a lower price than originally estimated due to the factory lowering its price.  Eric made me aware of the lower price and adjusted the final costs accordingly.  
I found his workers courteous and hard working.  Communication from Eric as the job progressed was outstanding.  As you would expect of a job this size, there were changes/adjustments that had to be made.  Each were discussed with me (and I with Eric) explaining the why and how.  For a job this large and complex, there were so many things that could have gone wrong; nothing did.
I mentioned the price adjustments for the steps above.   At the end of the job, Eric did a careful accounting of all costs and compared them (line by line) to the original estimate explaining all the differences (both direction).  I was in complete agreement with his numbers and appreciated this attention to detail.  It made me feel very comfortable with the price of the project.
I was also impressed by Eric's knowledge and expertise and how he utilizes them in the project.  In other words, he knows his stuff.   If by chance he doesn't know the answer to a question, he finds out.  He also has many local contacts he can suggest that know their stuff as well.  (I had questions unrelated to the project concerning grass seed and other things.)
I do not hesitate to recommend Serenescapes to anyone.  This is a quality product and one I will enjoy for the life of the house.  I plan to use them again myself for other (smaller) projects as well.  
One recommendation for anyone having this type work done, plan well in advance of when you want the project completed.  We started Fall 2015 with a desired completion of Spring 2016 to allow for the complexity of the project and the weather.  You can't and don't want to rush hardscaping.  If you have a known due date, be sure and communicate it.  I have no complaints with the work or the schedule and I'm ready to go this spring despite the abnormally wet fall.  Eric kept in contact to let me know when they couldn't work, why and when they would be back.  He monitors the weather constantly and plans according to the forecast.  I appreciated this communication."

We specialize in basement waterproofing, foundation services and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!