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"Technician Shane Moore and his helper Chris did a phenomenal job unclogging a very, very clogged drainage pipe at our house. After hours of sweat and hard work they were successful at unclogging years of sludge from the pipe! This was the second time that Shane has come to our rescue! He is a wonderful man and we appreciate all of his hard work and professionalism!"

"Plumbing Innovators called 30 mins prior to arrival -- checked out the situation and completely replaced the water heater, added a drain pan, expansion tank and a new sump pump within four hours. TJ and Tim completely cleaned up behind themselves, including the old tank and nasty sump pump. Very courteous and very professional -- would hire them every time."

"Prompt and efficient toilet install"

"Short Pump is now my "go to" company for HVAC, plumbing and soon for some electrical work. This is due to my experiences with Chris. He is professional, respects my home and does great work. I ask for Chris for all HVAC and plumbing needs."

We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"Very well. We are pleased. The project took many turns as the construction took longer than we had estimated. We had to keep postponing Mike's start date. Mike was very flexible and up to installing the additional drainage that we had not planned on. We recommend Mike for any landscaping project."

"All went well. Some issues with the foundation were worse than thought so the work took a little longer but it was definitely needed. Part of an addition had been built without proper foundation as in none. It was hanging in air. They made an extra trip to replace and fix drains that had to be removed. Took extra care to make sure as little damage to carpet as possible. Terrance Blackwell and crew came for the outside work. They were great. I really appreciated Terrance's extra trip to make sure the drains were fixed. Austin Wells and Peter Dang came for basement floor lift and level and I greatly appreciated their extra effort to take care of the carpets even though they had to drill through the floor. The little extras made a big difference. Good people, good work."

"I was very impressed how quickly they came out and plowed the driveway and did an excellent job. I would hire them again."

"Eric and his crew were great to work with and did a fantastic job. When we first met with Eric to discuss the project, we described what we wanted but didn't have a detailed plan. He was able to work with us along the way as the project took shape, making slight modifications where needed. Easy to work with and very knowledgeable. Also responsive - usually not more than a day or two went by without hearing something, and if so, he was quick to respond to a call, email, or text. The project experienced some delays (a week or two) but this was due to rainy weather and beyond their control. The work required installation of a lower retaining wall and filling the area behind it to bring to grade level with the driveway, installation of pavers for a walkway and patio, installation of a second wall using dry stacked stone, and installation of exterior porch steps with bluestone treads. They kept the work area organized, used the fill dirt left over from excavation creatively to build up some eroded areas, seeded and strawed impacted areas, and left everything in good shape. I recommend them highly."

At Kefficient We're Always Going Above And Beyond!\nWe're a company focused on customer experience in Richmond. Our goal is to provide information that helps you make the best decision for your home. We take the time to explain everything: what your home needs, why it is needed, what the cost will be, and any possible alternatives. Our crew never engages in high-pressure sales. You can rest assured our friendly, hard-working, supportive team will guide you through the process so, you always feel confident.