Get matched with top drain pipe installers in Richmond, VA

"I have a very old house and the basement drain has clogged twice in the past two and a half years.
The first time the clog left two inches of water on the floor. Noah Ball came the same day I called and flushed the drainpipe.
He also gave me tips on how to try to keep the drain clear.
Two years later he had to come back for the same reason, although the damage wasn't as bad. This time it was determined that there were roots in the pipe; he cleared it and we have discussed what my next steps will be. At some point the line will have to be repaired or replaced, but prior to that he will do a TV scope to get to the specifics of the problem.
I was very impressed with Noah. He is professional but easy to talk to - and appears to be sincerely interested in doing the best job possible at a reasonable price. I wouldn't think of using another company for rooting. AND, in both cases, he came the same day I called. Now that's good customer service!
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"Prompt and efficient toilet install"

"This is the second time we have bought a HVAC system from them (we have upstairs and downstairs units). Ryan showed up for the estimate exactly on time. He carefully inspected everything (even took a video under the house) and then laid out several options for us. He really knows systems. He suggested a special filter system because my wife has asthma. We selected what we wanted and made an appointment for installation. The team that came to do the installation was also punctual. They were polite, professional, and hard working. They were also pretty quick. There was a lot to do to replace our system, and they were done in half a day! One of them stayed behind when they were through to help me program our new wifi thermostats, which ended up not being easy. He was so patient through this process. They cleaned everything up very well. Our system is working really well. This company exceeded my expectations with after-the-sale service. Wow. I recommend them!"

"Hunter was excellent to work with. On time, made good recommendations for a replacement garbage disposal unit and completed the install quickly and efficiently. Would highly recommend Hunter at CLX for plumbing needs."

"Great service, quick response, friendly serviceman. Everything you want when you have a leak that needs fixing now. Definitely recommend!"

"Quick to respond and does a outstanding job"

"They were very professional and clean workers. Did a fantastic job on my bathroom, rear sliding door and rear deck."

"I feel that they did there best. Pleasant attitude from sells, scheduling and technician (installer)."

"Great company to hire and to have work done. The crew works hard to make sure the prep work is done almost properly. They encapsulated the crawlspace, installed a sump pump & dehumidifier. All within days. I am hiring them again to level the house."

"Everything started very good. I received a call the same day to schedule the initial appointment. Matt the salesman was on time and very professional. I had to wait two weeks for the installation, that was not a problem. I was contacted about 2-3 days before the scheduled installation date and I was told that they overbooked some jobs and needed to move the installation one day. I had no problem with that. I was scheduled for 3 days in a row to complete the job. The crew showed up in time and completed the first part of the job, a second crew and the remaining part. That's when the problems started. I sat in my house for the next two days waiting for someone to show up to complete the work. I received a call at the end of the second day to let me know that I was scheduled for the next day, at this time I was not able to accommodate that request because I had family coming on that day for one day (Friday). Then I was told that I would receive a call on Friday to schedule another day to complete the work. I received a call 4 days later to tell me that my work will be completed a month later because they were booked up. On top of that, they told me that someone had tried to contact me several times and couldn't reach me. That was a lie, no one called me. At this time, I decided to canceled the remaining work , I was not going to wait another month to complete my work for their lack of communication and follow up. Then I received an email trying to schedule my work for the next Saturday, they were making an exception to help me. Really? Why that option was not available before, specially when I have been very flexible with them. I decided to cancel the remaining work anyway. The quality of work is good, Matt was great,but the admin office really needs to follow up when they suppose to. Don't make promises that you can't keep and don't lie trying to cover your lack of planning and communication. That's why I'm given them a B on my review."