"Requested water softener troubleshoot & water hardness test !! Martin responded on time & called ahead to notify us he was on the way !! Couldn't be happier at not only his friendliness, but his professional manner & concern for our property as well as safety during this 2020 Pandemic !!! A thorough inspection with a detailed analysis was explained on site & info sent via email with different options, complete with discount services !!"

"Absolutely fantastic service! Oran was punctual, professional, and left my windows sparkling clean. Highly recommend for anyone looking for a reliable window cleaning company!"

"Came out same day and replaced our water heater. Jason was awesome, highly recommend."

"Khai & Alma did a great job on installing new water softener & new pressure regulator. Removed old softener without damaging any surfaces."

"I called Salt City Plumbing on a Saturday at 3PM to request a replacement for a water heater. I spoke with Josh Fuit and he immediately dispatched David Lloyd to pick up a water heater from Standard Plumbing. Mr Lloyd arrived at my house within one hour! Mr. Lloyd finished installing the new water heater in about an hour. I m so impressed with Salt City Plumbing s quick response to my initial phone call. Mr Lloyd arrived at my house wearing a mask and gloves due to Covid19. You ll be very pleased with Salt City Plumbing."

"TLDR: Upfront on costs, options. Very high quality work. Friendly. Mike at Upfront is amazing. He understood the work I needed done which was to install a water softener and he asked questions about what I was trying to achieve which revealed some plumbing changes we needed to make to have soft water at all sinks throughout the house. He reviewed those options with me and wasn't pushy about the other work to allow me to make the decision on what I wanted to do. After performing the work we realized we didn't like the soft water at our fridge and he came back FOR FREE to switch back the plumbing for the fridge to the way it was before. He really went above and beyond to not only perform the work at a top level, but also offer options to achieve what we wanted from our water system. I will definitely be calling them for any plumbing needs."

"They did a real good job on my PRV valve and water heater replacement, A bit on the high side in pricing."

"We hired them to come inspect some old plumbing lines in the home and they were not only quick to come out, they were extremely knowledgeable and professional! Highly recommend this company to anyone in need of their services!"

"They arrived on time, finished when they said they would. Friendly, showed me the things I need to know about the water softener. Cleaned up after themselves. A good experience."

Why Choose Otterwise?\n\n✅ Purposeful Plumbing\nWe’re not just fixing pipes, every job supports local wildlife conservation in Utah.\n\n✅ Clear, Honest Estimates\nYou’ll get 3 upfront options in writing. No hidden fees. No pressure. Just honest service.\n\n✅ Clean & Careful\nWe wear shoe covers, lay down a mat, and leave your home cleaner than we found it.\n\n✅ On-Time & Focused\nWe only book 4 appointments a day per technician. That means no rushing. We show up on time and do it right.\n\n✅ Here for the Long Haul\nWe’re not a one-time plumber. We want to be your go-to for the next 20 years.\n\n✅ Utah-Owned & Family-Run\nNo franchises. Just locals serving locals, with care and purpose.