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"Here's a more refined, less repetitive version that maintains the same level of frustration and negativity: WARNING: Read Before Hiring Xtreme Air Services If you're considering Xtreme Air Services, take a moment to read this--there's a treat at the end. Surprise, surprise... yet another negative review. Let's start with Eddy O., the so-called "General Manager." Our Experience Eddy made it clear that Xtreme Air Services "wouldn't be able to help us" if we posted negative reviews about their incompetence, despite the fact that they improperly installed our unit, left us with a potential fire hazard, and disabled one of our heat coils (without our consent). Screenshot attached. After leaving us with a heater that doesn't function properly in winter, their solution? Pay thousands more if we want them to "help." Comical. So, in order to get the service we already paid for, we have to stay quiet? Oops. A Few Key Points: 1. Threatening not to help the customer with an issue you created? That's just ignorant. Zero integrity. 2. Why would we pay more to an unprofessional company that sends unqualified, non-bonded, non-insured workers to botch an installation? Rude, unaccountable, and incompetent from top to bottom. 3. This experience makes spending our money elsewhere EASY. The CEO is an imbecile. We paid over $12K for a unit that now operates on half power because the breaker they installed can't handle it. A professional company would've caught this--Xtreme Air Services didn't. Even their own seventh technician admitted, within seconds, that it was installed incorrectly. Still not convinced? Let's Talk Fire Hazards Both the Xtreme Air Services technician AND a third-party electrician confirmed our system was a fire hazard. Eddy (who is not a licensed electrician) claimed it wasn't because "that's why the breaker trips." That's not how fire hazards work, Eddy. This system was installed in the summer. Clearly, not one of the seven techs they sent even tested the heating function beyond a few moments. Fast forward to winter--our heater trips the breaker after 5-10 minutes, sometimes running inconsistently (aka, a fire hazard). Xtreme Air's Response? * No accountability. * No apology. * Just more incompetence from "General Manager" Eddy, a pompous clown who lacks both professionalism and basic customer service skills. Instead of addressing their negligence, he condescended, interrupted, and dismissed legitimate concerns. He even had the audacity to tell me we "don't have that many cold days in Texas." What does that have to do with selling and installing a properly functioning heating system? The real kicker? Their own sales team KNEW this system wouldn't work. They either failed to test it or outright lied. Either way, we now have a fire hazard and an unusable heater unless we fork over an additional $2,500-$3,000. Xtreme Air Services is an unprofessional, dishonest company that cuts corners and are a JOKE professionally."

"Sept 24, 2025. Well, I have to say this duo team did such a professional job on the new hvac system. I could tell Omar and Eric had the experience and really cared about the proper installation and doing everything correctly. I would definitely recommend this duo team for any work needed on AC work or installation! Also, I would thank Nex Gen for working so well with our home warranty provider. For working with so well with our home warranty provider. "

"The person was on time. Explain what he was going to do and how much it will be and he answered the question very well"

"He was a rock star and it was a great service."

"They did a great job"

"We needed a shower head swapped from one bathroom to another and scheduled the work for the next day. We got call at 9:23am where they said we were next on the list. Then we got a call at 11:40am to say the plumber was on his way. At 12:25 we got a call from the plumber saying he'd be there in about 30 minutes. He spent about 15 minutes here to swap out the shower head. They charged a flat rate which we were not informed about until the plumber got here - it was $242. If we refused the work they would charge $131 for the trip charge. Again this was not communicated at the appointment scheduling. The plumber said that the company had been sold about 1 year ago and this is what it was now. We had used Dallas Plumbing for over 30 years; not anymore. The customer service is gone and they don't have any concept of small job pricing."