Get matched with top water softener pros in Waller, TX

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Thanks for 18 years of ensuring that I have the best quality water possible coming into my homes. I highly recommend Primary Solutions!"

"as advertised"

"Requested to clean up 2 but only finished one."

"They are responsive, reasonable & reliable. I've used them multiple times over the yrs and I ALWAYS get great service. 1 time I used them after a different plumber failed to fix a burst pipe & Chavez charged MUCH less than the failed plumber. Mr Chavez came out on a Sunday to fix a leaking house water main. I recently used them to relight 2 gas fireplaces after Centerpoint changed my gas meter (it was summer & I didn't think about fireplaces at that time). Chavez charged 1/3 the price vs an over the phone estimate from a fireplace vendor."

"We called for AC maintenance and in one day they sent out Roberto Montelongo. He was amazing and very knowledgeable about the job. He explained everything needing done and everything that he did with Clear explanation🥰"

"Technician looked at control pressed the liter button and the burner lite. He then wiped his hand over one of the side vents and said that could have been the problem...did not vacuum off the vents. Nothing wrong with control valve. Charged me $150 for lilting the heater. When I questioned the charge, he said that was a discounted charge. Never gave me an estimate for what the work cost...because nothing was wrong with heater. Talked with their manager and got the story about how much it cost to run the business. They offered to take $25 off bill. Their service assessment is $49...would have considered that to have been fair because that's all he really did. Have done business in the with A-Better Plumbing for home and rental property and charges were fair. Understand they have new owners. Senior taken advantage of..."

"Texas Premier Plumbing, Thank you so much for the amazing work you did today in Sugar Land! After the landlord sent out three different plumbers — and none of them truly fixed the issue — your team came in and got it done right. No more backed-up sewer in the bathrooms and tubs — such a relief. Even more impressive, by knowing your craft so well, you saved a beautiful, old oak tree that was almost removed because others wrongly blamed its roots. Your professionalism, knowledge, and care made all the difference. I’m beyond grateful. ❤️ Thank you, thank you, thank you!"

"He's very good in what he does. He needs to come back for minor job and he didn't charge us for that."

"Ronnie is excellent. He did need to come to my house more than once to get a handle on a hard-to-locate leak, but this is what he did on one of those visits: I had had very low water pressure for 18 months, following the freeze last year in February, and I had just never gotten around to taking care of it. Another company (large chain) had installed a new water heater 2-3 months before the leak discovery; at that time I mentioned the low water pressure problem at least 20 times but no one paid any real attention. When I called them back for an estimate on the leak repair, they convinced me that, with the low pressure and the leak, my house just needed to be re-piped and quoted me $8,000 - not including the sheetrock repairs that would be necessary. Thank heavens I decided to get a second opinion. Ronnie took a walk around the house and checked the gateway shutoff valve that I had used to turn the water off and then back on after the freeze. I had simply neglected to open it all the way - hands probably not strong enough. He then came back to locate and repair a very messy, hard-to-reach hot water leak for under $1400. The way I see it, his competence, his real interest in solving problems the simplest way, and his honesty saved me about $8,500."