Get matched with top appliance repair pros in Roscoe, TX

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

"Mr. Rick Carrero, Owner of Kings Grill Tech Services in San Antonio, did a phenomenal job with the refurbishment of our custom smoker, and he thoroughly cleaned our Thermador gas grill as well. This was the second time we hired him to provide grill services for us; because he did such a fantastic job for us several years ago too. Mr. Carrero also took the time to explain how to properly use our custom smoker, as this was the first time we had ever owned one. Throughout the process he was highly professional, straightforward, and encouraging. Moreover, his prices were more than reasonable, and there weren't any surprises. I highly recommend Mr. Rick Carrero and Kings Grill Tech Services!"

"I was more than pleased adorable and outstanding work. And very professional.."

"never called"

"Initally, Landmark was a good service. However, this last time, it has been a very unpleasant experience. We had a problem with our fridge freezer. They sent out the most unprofessional and unreliable service person, we ever had to deal with. We took time off our full time jobs, with no pay, to wait on this guy, who had every excuse in the book to why he left us hanging by not showing up. When he finally did, and supposedly "fixed it", he actually made the situation much worse. The only thing Landmark would say is they have to send the same guy out. Absolutely not, we don't want this guy in our house; or, yet another reschedule. We are done with Scott's Home Services LLC and Landmark. We cancelled the service, and stopped all future debits from occuring. In addition, we want the $60 service call refunded since now we have to buy a new fridge because the repairman made it worse. We highly DO NOT recommend Landmark or Scott's Home Services LLC. Worst services ever."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"