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"Excellent! Melissa, the receptionist, answered the phone promptly and very pleasantly. I told her my problem about reprogramming my system to turn on sprinklers. She would send her BEST man for the job. And that he was, Mr. Pedro Favela. Very Polite and respectful. Not only did he correct programming on sprinkler system, he check each zone, and found my rot board on my new fence covered a zone. YIKES! No wonder my grass has been dying. No hidden fees, no service charge, and quote never changed when Pedro finished the work!! $80.00 ..This is not a typo..$80.00. I will never again use that high priced sprinkler service i've had for 15 years. From now on its CAPS Sprinkler System!!!!! Ronnie J."

"I recently purchased an older home and they replaced a 20+ year old Bradford White 50 gallon gas water heater with a brand new model. They came and assessed the unit, and told me what other improvements my set up needed to bring up to code. Their hassle free estimate was very fair. The installation was thorough and professional. Got the extended warranty just for my peace of mind."

"I purchased my first water softener and reverse osmosis water purifier 18 years ago when we first built our house. We loved both! But nothing lasts forever and both needed to be replaced. Luckily, I still had the paperwork from the original installation and I knew who to call. I received the same great service and attention as I had 18 years ago. Both the office staff and installers were extremely professional and courteous. The installers were very good about explaining everything…how the equipment worked and how to maintain it. A big plus for me, is they were very respectful of my property. They left everything clean and organized before leaving."

"Everything they said they would do was completed in a timely fashion."

"recently called John Moore Services for what should have been a simple plumbing issue — a clogged bathroom sink connected to my air conditioner drain line. I reached out after seeing their TV commercial promoting clogged sink service for “about $69.” What I quickly discovered is that this advertised rate applies to an extremely narrow and unadvertised category of sinks that almost no real-world situation meets. My straightforward, less-than-20-minute fix was quoted at over $600 to snake. This is an outrageous markup for such a basic job. As a former small business owner, I find these tactics troubling. This is a textbook example of bait-and-switch advertising — grabbing attention with a low price, then upselling with inflated charges once the customer is committed. Practices like this harm consumers and tarnish the reputation of the many honest, hardworking service providers in our community. Shame on you, John Moore Services. My strong recommendation: Do Not Use."

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"$850.00 when all other plumbing companies were charging covid rates above $1500.00."

"Be very careful if you need any plumbing work done in The Woodlands. DO NOT call JD Precision Plumbing, they are modern day Pirates. They charged me $800.00 to replace this one small section of water main. took every bit of 30 minutes. They say free estimates on their website. When I called for service, I was told there is a $175.00 service call charge and would be I would be credited this amount if work is done. I'm thinking it cannot cost much over $175.00 to fix. (wrong). They estimated $791.00 to fix it. I'm not home due to a surgery and have buddy relaying info to me. I think ok, the $791.00 less the $175.00 so $616.00 to me. (wrong again). I not only get charged 791.00! they added 3% for using a credit card. Now I'm at $815.00 to fix. I try getting justification on charges from their operations manager only to be told JD Precision plumbing is so big and they have higher overhead than any other plumbers, therefore have higher costs for service. I call BS."

"Arrived in the small window of time just as they promised. Was able to keep my schedule for the entire day. Great job at a decent price! Will be getting my business again. Very impressed!"