Benjamin Franklin Plumbing

We received great service from Corey. He was diligent in locating the issue with our plumbing and corrected the issue. Thank you so much for your great work.

Professionally Fixed quickly. Excellent service.

We had a very slow leak coming through our ceiling. Chris R. of Benjamin Franklin came out and scoped the problem with a camera to find a leaking toilet on our second floor causing the ceiling leak. We decided to upgrade and replace the leaking toilet and to also upgrade and replace two other toilets. Chris R and his partner, Chase, came out the next day and replaced all three toilets and installed new fill and shut off valves for each as well. They were on time and the work was immaculate. They were friendly and easy to work with as well. I will use them again

Ray Jackson, was "onetime, and extremely efficient. He thoroughly examined and diagnosed the problem. It Turned out that the toilet in the upstairs bathroom was leaking below floor level each time it was flushed. Ray replaced the toilet with a new one, (since the one that was there had been in the house for more than forty years, and was not functioning properly, though it had been worked on several times,) Ray was sharp, courteous, patient to explain exactly what the problem was. NO PRESSURE to buy the toilet. He offered a rebuild of the one that was there, but since it had been done at least twice before and was still not providing satisfactory service, we decided on the new one. The price was competitive, and Ray quickly and competently installed the new one including a brand-new cutoff valve. We are quite happy with the whole experience and hope that he is still with Ben Franklin Plumbing next time we need plumbing work done, as we would like them to send him, if he is still with their company.

Gave the quote quickly at agreed trip price. They were 25% higher than others

Great! Quick, punctual service and very professional. I had tried another company that had offered a free inspection but they wouldn’t touch it since the manufacturer of the unit had gone out of business. But this company was very knowledgeable about the unit and did a great job with the maintenance requirements. The cost of the service call included discounts on any other plumbing job needed for the year. Very pleased with their work!

Job was performed well, they were a little pricey though hence the "B" rating. Quality of work was certainly an "A".

My technician Chris was excellent. He was very thorough and understanding of my particular situation. The price was reasonable under the circumstances, I would not hesitate to hire this company again.

It went very well. The price was good.

They should focus on repair. Right from the beginning they started doing their sales pitch even before investigating.