Get matched with top pool builders and installers in Chico, TX

"From the design timeâ ¦ to the crew that did the initial digâ ¦ to masonsâ ¦ to the maintenance support once we were swimmingâ ¦ 10/10 an incredible overall experience! Highly recommend!"

"They were very professional and got straight to work. They got done in a timely manner and were proficient in communication making me feel up to date with the whole process."

"Poor communication continues. Installation was delayed multiple times by an issue that could have been easily resolved with a call. An "electrician" installed the pool liner eight 8-weeks after the initial estimate but somehow broke our pool light. The broken pool light was then blamed on an issue with the GFCI outlet even though it worked without problem before they messed with it. Juan offered to have the guy that installed the pool liner fix the GFCI outlet but that would be at an additional cost paid directly to the "electrician". Upon completion, we intended to pay via credit card since it is listed on their sites as an accepted form of payment, but they informed us they do not accept CC payments. After discussing options they eventually agreed but added a percentage fee which adds a substantial amount to such a large purchase. Their concern was due to a potential chargeback. Now we know why. A few weeks after completion, we contacted Juan to inform them the pool coping was/is falling and breaking off into the pool. After multiple assurances that they would address this, they have not sent anyone to review or fix the issue. We have gotten several excuses about how busy they are without action. The pool liner is also not flush with the walls and there are multiple air pockets. Super disappointed."

"CHARGED MORE THAN QUOTED, DIDN'T APPLY 20% DISCOUNT, DIDN'T CLEAN POOL CONCRETE SURFACES, DID'T RECOGNIZE THAT REAL PROBLEM WAS BAD WATER FILTER, FAILED TO STAY ON JOB, FAILED TO SUGGEST INEXPENSIVE WAYS TO REFILL POOL. SEEMED LIKE NICE GUY BUT I DIDN'T GET MY MONEY'S WORTH OF SERVICE."

"A long time ago."

"A complete remodel of a fiberglass pool and concrete work"

"They came out one day around may- June Juan the tech said he could not do anything that the pool was to green and had to be drained. Well I canceled drainage services for the pool, After that I thought they would stop showing up. They did but I continue to get monthly invoices, I asked the owner Carlos to review and remove this invoices since no one has been cleaning my pool, I have been doing it and my friend and my brother. I also have been buying my own pool chemicals. Of course I am not and expert pool tech. So my pool does not look it’s best. The owner Carlos said well out trucks have gps, I said well the gps does prove they get off and do the job, you you’d have more control on your staff, and get before and after pictures with a time stamp. Well again he did not say anything Next month comes I get another invoice for work un done, I am not paying for services that I am not getting. Good thing I just recently installed cameras and his techs noticed and oh wow they even desired to text me to let me know they where there since 3months. Well y’all should see my pool. Not cleaned and it’s been less than a week. Do not trust this company. Thief’s. I work in a gc/ carpet cleaning ect. I mange my crews yes we have gps that does not warranty they did the job, I always have take before and after pictures, and after I talk to the costumer to make sure the job was what they expected. People this is for everyone please if you hire this company Make sure you have cameras outside. I would also recommend you to go test your own pool after they clean it. Because they are not doing the job. They are just charging. I seriously wouldn’t have. Problem paying for a job they did, but this is just stealing people’s hard earned money. I do not recommend Carlos the owner, lady reception, Juan, Robert, Craig. Hire someone else."

"It's easy to provide great customer service when things go well. But when things are difficult, when equipment doesn't behave like it's supposed to and the troubleshooting is hard, that's when you really see what a company is made of. We had one pesky controller that would not work like it was supposed to. It took quite a few visits, manufacturer's reps and lead technicians, replacements and tweaks, trying to figure out why this would not work. Finally the best solution was a new controller that was a different model but better and is working flawlessly. Our pool has never looked better. Thanks to Joey for his help and a big thanks to Gary. Gary took ownership of this issue and kept in near constant communication with us and the manufacturer. Top tier customer service! I'm glad we continue to give all our pool business to the team at Gohlke!"

"Incredible professional, knowledgeable, honest, and responsive! Ryan was able to get to my house with a couple days and helped me realize i didnt have a leak at all! I had another issue that was going to be much easier to solve. He spent about an hour troubleshooting and educating me in the hot sun and refused to let me pay him for his time because there was no leak and he didnt have to run any test. That is called integrity! He truly wants to help his customers out and he has a loyal customer in me and my family now. This is a team you can trust!"