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"Z&Z Pool did a fantastic job on our pool and patio remodeling. They produced high quality workmanship and professional conduct throughout the entire project. They are a family-owned business so they stand behind their name. Jose and his crew always show up on time, efficiently performed their work, and always keep us informed at every stage of the project. Our pool looks beautiful with the new plaster and the large glossy tiles that reflect off the sunlight. They even created an infinity waterfall between the spa and the pool. Any concerns we have are promptly addressed. They are extremely responsive and go out of their way to ensure that everything is perfect. We highly recommend Z&Z Pool Plaster for all your pool and decking design or replaster need."

"Promised me a reimbursement check after a major repair ($1800) and never sent it. Does not answer emails or phone calls. Approved warranty work for pool repair, agreed to cover the costs and is now ducking the bill. Worst customer service pool company in Houston area."

"Installed an outdoor outlet. Did an excellent job."

"as advertised"

"They did do plastering on my pool as well as a crack fix that I had back in October 2022. Although, plastering seems fine, when they start doing it, they did not chipped all the way my old plastering, just chipped around top tiles and then do the plastering on my old plastering. So, my pool lost some sq.ft for that, as well as lets see what will happen later on if the old plastering comes out whether it will affect top plastering. Plus, when they finished the job, I noticed that they did not plaster around my tiles at all. (I had spaces between tiles) and nicely requested after job was done to send me someone or send me some plastering so I can fill the spaces around tiles. They did not respond. I called them and finally talked to their boss and he told me he can send a guy to do plastering around tiles after acid start up finishes (takes a month). I agreed that - this is back in November 2022 - and then after couple weeks later I had to close my pool because of the leaves were falling. So, when I opened the pool back in March I called them to send me the someone to finish the promised filling crevices around tiles job, they asked $650. I repeatedly wrote emails that their boss promised me to this back in November because job was not completely finished, they still did not respond and never heard back from them (except, when they finished the plastering they put jet fitting onto my Polaris fitting, and called them to send someone for that as well and they did and fix the mistake they did but not for grout plastering). I had to clean my pool dirt that was coming from trees by myself manually because of the jet-Polaris mistake. And when they were doing plastering they knocked out one of my sprinklers and still did not come and fix it as their Boss said they would do. I noticed them they are also in BBB registered as well. If you ask me how do they get 5 stars from Google and they are in BBB that is mind boggling. I will copy this there as well. Plus, they do want to get their last half of the checks before the finishing the job shows how seriously unprofessional and not trusting the customer. Perhaps, this review would help them to fix the problems they face with customers hopefully."

"Arrived on time. Swapped out 3 patio fans for new ones, and moved interior dimmer switch. I think the work turned out to be more difficult than expected, but they pressed on, and did a great job. This is the second time we have used them."

"A complete remodel of a fiberglass pool and concrete work"

"We are very pleased with the job. It looks great and they are a great company. They went above any beyond to please us!"