Get matched with top home warranty providers in Roan Mountain, TN

"Warning for anyone in the Nashville TN area looking for home renovation. Disclaimer; this is our experience with a company named Four Seasons Surably. It all began on December 31, 2021 when we hired David the president of the company to renovate our home by adding an 8’ x 23’ addition to our master bath and bedroom. What we were told would be an estimated 4 to 6 week venture is now in month five. in the beginning all went well people showed up as they were supposed to for the first few weeks then slowly it began to be one or two days a week they would show. After that we would text David asking if anyone was going to show up with little to no response. We called as well receiving voicemail most of the time and again little to no response. At this time we started begging for anyone to show to complete our project with no answer day after day week after week. It has now been three weeks since anyone has shown nor have we had any promises of anyone to finish our project. The addition was partially finished , the bay window has been done yet part of the outside wood is left to the elements, the insulation underneath the renovation has yet to be covered from blowing around, when tiling in the bathroom they covered over our vent and were supposed to correct that by cutting into the flooring and adding the HVAC ventilation system which has yet to be done, we have exposed wires where lighting fixtures were supposed to be installed, we have 2’4’s holding up the bay window outside, exposed 2’x4’s in our bedroom where an entire wall was put in incorrectly. We paid David’s company an additional $1,600 to have a bathtub installed but had to hire a local plumber to install the faucets. And now after roughly 3 weeks of begging David to have someone show and him swearing that someone would be there the next day, the next week no one showed. Then we received a text from David stating it was a business decision that we sever ties and let us find someone else to complete the project, despite the fact that all of the above needs to be completed. Not only did he break the contract but now we have to find someone to finish all the items that were left undone with what’s left of our project funds. It is our opinion that anyone stay away from this company as they are untrustworthy and do not honor their word or their contracts. Again this is our personal experience and opinion."

"Buyers Beware – Total Waste of Money We purchased the premium home warranty package through Home Warranty Inc (homewarrantyinc.com) when we bought our home in October 2024, including the add-on for sprinkler system coverage. As anyone familiar with North Dakota knows, sprinkler systems must be winterized in September or October to prevent freeze damage. Ours was professionally blown out as soon as we moved in. Fast forward to spring—sprinkler systems in this region typically aren’t used again until late May, after the last freeze. We hired a professional sprinkler company to perform the spring startup and inspection. They found that multiple valves weren’t working properly. I filed a claim with the home warranty company immediately. Despite having the coverage, they denied the claim, saying it was a "pre-existing condition." That’s absolutely ridiculous, considering the system was winterized upon move-in and wasn’t even operational until months later. To make matters worse, this company has no partnered service providers in our town. You're expected to find your own technician, and good luck finding one who’s willing to work with them. Even if you do, you're likely stuck paying a significant amount out of pocket if anything needs to be replaced. This company is a complete scam. They take your money and leave you high and dry when it actually matters. I would never recommend them to anyone."

"It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price."

"I have used Dans Plumbing for at least 20 years for all of my plumbing repairs at 3 homes that I own. They have always shown up when they said they would. Also they have always charge a fair price for the work they have done. "