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"as advertised"

"We placed our window and door order with Champion Windows on March 21, 2024, and the final installation wasn’t completed until May 13, 2025—almost 14 months later. What should have been a straightforward project turned into a drawn-out, frustrating experience filled with poor communication, broken promises, and costly inconvenience. The windows had to be reordered three separate times due to poor craftsmanship, incorrect sizing, and visible scratches—clear signs of serious quality control issues. We also ordered two doors. One had to be replaced entirely because of a scratch on the inside of the glass, and during one installation visit, glass panels were broken inside our home, creating a dangerous safety hazard with children present. To make matters worse, we had to take time off work on five separate occasions to accommodate installation appointments—all of which were the result of Champion’s repeated mistakes. This added a significant and ongoing inconvenience to an already stressful process. The Regional Operations Manager visited our home, acknowledged the numerous issues, and made verbal assurances that were ultimately never followed through on. Despite escalating concerns to upper management, no one took responsibility, and customer service was virtually non-existent throughout the entire ordeal. We paid over $42,000 for this project, and at no point where we offered any refund, discount, or compensation for the unacceptable delays and errors. The only offer we were given was that of a gift card to a local restaurant. To date, this gift card has not been received. In summary, our experience with Champion Windows was deeply disappointing. The lack of accountability, poor craftsmanship, and disregard for the customer’s time were simply inexcusable. We would strongly advise others to avoid this company."

"The folks at QE Restoration did a great job replacing our roof. They handled everything with the insurance company and assured the work was done on time with minimal inconvenience to us and little disruption to our property. Working with any contractor can be a difficult experience. Thanks for making ours a very pleasant experience."

"We began the building process of our new home in December of 2015 and move in in July 2016. I decided to not post negative reviews at the time because I had been so distraught during the process I just wanted to forget about the whole process and move on but today is the day to leave the review. The entire home building process was a nightmare from the beginning to end. The first issue was with basement door framed out to the wrong size, installed and charged for retaining walls without any communication to us after we specifically stated we did not want retaining walls. We had several windows and doors not centered properly. They installed the wrong tile in guest bathroom. And these were just a few of the issues we had during the build. I guess the one main issue was with the owner of the company and the way we were treated. We were told to not go to the home everyday and look for mistakes and any mistakes would be taken care at the end of the process. He locked us out of our own home and would not let us in to see what was going on until he received his final payment. He wanted the final payment before the house was completed. It was an issue everyday of something being done wrong or him treating us terrible. We did not have one change order in the home but he kept telling us that he had $30,000 of his own money in this home. Now I am posting this today, 6 years later because we decided to have the metal replaced on all our door frames due to the metal work being so bad. After removing the metal wrapping we found all the garage doors and man doors to be rotting and all the door frames are going to have to be replaced after only 6 years. Please beware!!!!!"

"I can’t say enough about Dave and his crew. Professional and shares his knowledge. The look and feel of the logs is amazing. The house is 23 years old and has been maintained, but this took it to a new level. Highly recommend!"