"Cory and Bobby were friendly and informative about the process. The Berber carpet looked better than I anticipated, after it had dried completely (8 to 12 hrs) There were some high traffic areas that they informed me might not be restored completely, due to the long length of time that had passed since the previous cleaning. Those areas definitely improved after their initial cleaning, and improved a bit more when they returned a few days later to re-address those areas. I will use A Step Above in the future. Thanks guys!"

"Jim did a great job removing a delicate measurement of backsplash tile so I could have a new appliance installed. The work was very precisely done and all dust thoroughly cleaned up afterwards. Would recommend."

"We really enjoyed the experience with Jim and his crew. I have done a number of tile remodels in another state and have sone experience with this process. Jim really knows what he is doing and responded to my nit-picky concerns with interest and patience. We transformed a tub/shower alcove into a beautiful walk-in shower with a new bathroom floor. Our kitchen went from dark and drab to light and elegant. Every T was crossed and nothing left undone, all with a smile. Thanks, Jim!"

"great job. on time and finished quickly. would definitely hire them again."

"This is the second time I have hired Sir Grout for tile and grout color/seal/restoration on my commercial projects. Chris & Co. are always on schedule, complete the job in a timely manner and provide a high quality result."

"American Services ( Uzi ) was helpful and accommodating from our first estimate meeting. The final product exceeded expectations. The work crews were friendly and skilled. The project will take ( it’s in the final stage) approximately 3 1/2 weeks. This is a deck demo and redesign/ rebuild -almost doubling size and adding a screened room with a stone wall and tiled floor. Also a flagstone area and additional storage room underneath. Uzi was accessible at all points of the process and responsive to our input. Zero communication barriers as noted in a prior review. Construction was completed to request re: using hangers, bolted posts etc… I definitely would recommend."

"He was very responsive, professional, nice, stuck to the estimate he gave me, helped me pick the colors of the tile, and went above and beyond for me with some other little things around the house. He is a fantastic young man, and I intend to refer him to everyone I know."

"Everything installed looked good, used panel sheets for shower walls. The only issues we had was the shower could have been wider from entry glass door to back wall but we were not given an option to make that request. Also the walls where the Jacuzzi was torn out were not repaired smoothly but was rough and had a ridge in the middle."

"Backsplash installers were messy left trash in garage. Never could get them back out to seal the grout. Mirrors were not hung evenly. Only one side need to be rehung, but never could get them back out to rehang it. Had to call the project manager out to correct a couple of areas that the backsplash installers did not do and to haul off trash. I was told a couple of times to leave my key under the mat because the project manager, Casey, would be out, but he was always a "no show". I finally got tired of fooling with them and told them to forget it because I did not like leaving my key under the mat everyday with my security system turned off; they never responded."

"Just had the pre-install appointment! The install will happen in two months!"