Get matched with top flooring contractors in Lugoff, SC

"Don't call stanley steamer especially in the columbia sc area. The guy that came to our house created a lot of work for me removing all the water from my carpet. I should not be able to pull up more than 2 cups of liquid from 1/2 of a room. I could have sprayed my floors with a waterhose myself. I had to move my own furniture he was just cleaning around it even my end table, coffee table and dining room chairs before he finally got the hint. He could have probably done a better job if he could put his phone down, and he would not have been banging the cleaner head repeated into my furniture legs. Called the same day to report this person but that fell on deaf ears. They do not refund money. 2 days later, after I had dried the floors with my own shampooer they offered to have someone come out to reclean. We have used this company for years but never again. I will stick with someone who respects my property and stands behind their work. Congratulations Stanley Steemer, you got me. Shame on you! Looks like I'm not the only one with issues with this company. Check out social media. No wonder they don't stand behind their services, they would be broke. Bet they don't have a lot of repeat business since this location is no longer a locally owned franchise but corp owned."

"They told me it was a covered repair and to get the work done and submit invoice and they would reimburse us. We got it done and submitted the invoice. After 3 months of constant follow up they covered part of the parts charge and none of the labor. Then, following up again, they responded with, WE ARE CLOSING THE BUSINESS."

"Columbia Electric referred Finishing Touch to me. The electrician accidentally slipped on a joist in the attic and put his knee through the ceiling on a Monday. It was not until the following Wednesday Finishing Touch was able to get a gentleman out to make the repair. Once I was on the schedule, he was right on time (both times). Although he patched it, he did not patch it far enough and a hairline crack still runs in the ceiling (see picture). I also had to request he mud over the whole patch as it left a dip when a straight edge was placed next to it. The one gentleman said that you usually have dips in patches. Frankly, you don't when you know what you are doing. While he was here I arranged with the owner, Russ, to do some sanding and mudding on the walls, which I had already begun (I wanted to save myself some time on the bathroom renovation). I had to request his return because he failed to sand some areas and never mudded others that he had sanded. He did not dispose of the waste from the patch repair, but laid the broken pieces of drywall on the carpeted floor at the top of the steps in a pile (about a buckets worth). Granted, there were some unused parts of drywall sheets, but I found this unprofessional. He used a drop cloth, but after sanding he also failed to vacuum/sweep the dust from sanding and left it for me to clean. Overall, I feel I was an inconvenience for Finishing Touch and they were forced into this job due to their relationship with my electrician, and the effort to get me out of the way greatly impacted the quality of their work. In fact, the second time they were here I was not aware they had left (I was on the back porch). I heard their vehicles start and they were gone."

"AWFUL, ÀWFUL, AWFUL! The paint that he recommended to get began peeling within 6 months. After I complained, he came twice to do touchups... but never completed the job. I can't recommend this service."