Get matched with top egress window pros in Chappells, SC

"I hired Daniel to redo the kitchen in my house. There were some minor setbacks along the way, but Daniel was very communicative through the whole process and accommodating. I found his staff to be very trustworthy in my home, which is important because I work full-time. When it came time to settle up the contract, the bottom line was what I was told it would be. Without a doubt, I'd hire them again and I'll recommend them over again. I'm very happy with my remodel. Thank you, Daniel."

"This company is top notch from start to finish! I hired them to screen in a patio after they were highly recommended by a contractor whom I know. Their online reviews were also good, so I decided to give them a try. They gave me a detailed estimate of the work before they began. From the start of the project until it was done, they communicated with me about the status of the project and their timeline for completion. Each day, the workers showed up when they promised they would, and they were always respectful of my property. The workers are meticulous in their work and want to get things just right. They don't cut corners at all. Mr. Jones (owner) made some additional recommendations above my request to ensure that the project would turn out well. They aimed to ensure that I was completely satisfied with the work and went the extra mile to address any concerns I had. I was impressed by their great communication and professionalism, and all of the workers were friendly. I highly recommend them! Without a doubt, I will return to Brownstone Builders for my future needs."

"Our kitchen project was extensive, requiring demo all the way down to the studs. This was our third renovation with Extreme and I am still blown away by the finished product. The sub contractors were fantastic, the quality was top notch and the pricing was VERY fair. This company is so amazing they are too busy to start on our fourth project as quickly as we would like!"

"When you pay someone to install windows, you expect all parts of the installation to be completed! We hired this company based on a referral and theirs were done correctly. Our conversation was install of windows with us removing the existing inside window frame. They ASSUMED we would complete the windows. —- window casings and frames —- This was NEVER discussed and we were never told this was not part of their install price. Had we been informed, we most definitely would have requested that work to be done. When I questioned when they would finish, I was told they were not completing the project because we were. This was NOT written in the contract. If we had known they were leaving the windows unfinished completely on the inside, we would not have agreed!!! The owner called after his wife and I had worked things out and he was as far away from professional as you can get and he told me “they had more important jobs to do and would not be completing the job”. His wife called back and they did end up installing the casing and frames, BUT no caulking was done nor was I told it needed to be done to make the windows sealed correctly. Now we know why we have moisture on the inside of new windows when it’s chilly in the morning. After talking to other professional window installers, we have been told that that is part of completing window installations. We do not recommend using this company as long as John Brock is involved. If you do use them, we sure hope they do a COMPLETE job for you. Good luck!"

"After a year of renovations to our new home, benefitting from work with wonderful professionals, this is one who needs to be exposed to the community. This contractor took a substantial payment to remove an inner wall that needed a beam to be installed in the ceiling for support. His employee removed the wall and finished the work without installing the beam. This employee was emotionally unstable, threatening us when we communicated poor quality of work back to Jim. Needless to say, our ceiling is sagging and cracking. We made him aware of this August, 2023, and he promised to fix it repeatedly with a final deadline of January 15th. No word from him since early December. We have paid out of pocket for an engineer and repair to begin today with another contractor. This man not only left us in a truly dangerous situation, but he is emotionally unstable and put us through a rollercoaster of excuses, manipulation, and nasty texts. His license has been suspended and he has many previously logged complaints with the licensing board. BEWARE OF ANY PROPOSALS FOR WORK FROM JIM TOKUNAGA, or his business fronts, B&T ELECTRICAL CONTRACTING, ADVANCED BUILDING & CONSTRUCTING LLC, and various other “businesses.”"

"FAULTY INSTALLATION…DANGEROUS…INJURY….AND HORRIBLE CUSTOMER SERVICE! I had glass shower and tub surrounds installed in a couple of bathrooms, including the one used by my young children. The glass was installed in September or October 2022. This review may seem untimely, but please keep reading. On October 27, 2022, the glass in my children’s bathroom shattered while the bathroom was being cleaned. It cut our housekeeper’s arm. I’m also so grateful neither of my children were bathing when this happened. I called Shepard’s and told them the glass shattered, thinking they would apologize and offer some solution. Note: it had only been installed a few weeks prior. From my research, the glass should not shatter; shattering is typically in response to poor installation or pre-existing damage to the glass. Shepard’s did not even offer to come look at it to see it had been properly installed. Instead, they told me option 1: I could pay approximately $600 to have them remove the remaining glass panel (Yes...PAY $600 for them to come get the glass panel I already paid to have installed) or option 2: I could pay approximately $800 for a new panel. I told them I’d let them know what I decided. I was flabbergasted by the flippant response and the apparent greed. It took me a long time (over a year) to decide whether to have the panel replaced, or removed, as I want my children to be safe, but I like the aesthetic of the glass enclosure. In the meantime, my kids have bathed in my bathroom for a year because it was clear the remaining panel in their bathroom was not aligned on the track. . Yesterday, my husband had someone from another company come to our house to take a look at the enclosure in our kids’ bathroom. Sure enough, they informed us the panels were not installed properly, and explained the specific shortcomings. Their failure created an incredibly dangerous situation for my houseguests and family; having confirmation that the glass was not property installed infuriates me, especially in light of the response when I called to report the issue. I would not be writing this negative review but for their utter disregard to what was obviously a potentially life-threatening situation - imagine all that glass shattering into a bathtub where your child was bathing. I went to take a photo of the misaligned glass this morning after receiving confirmation that was not installed correctly; but the guy who came out yesterday stabilized it, temporarily, until he could come back and fix it. He is charging us $500 for the new panel and to fix Shepard’s failure. Unfortunately, I'm having to paying twice for a glass shower enclosure…once for Shepard’s for faulty installation, and now I have to pay someone else to fix it….but it's a small price to pay to ensure the safety of people living in, and visiting my home. Bottom line: I won’t be using Shepard’s, again, and I would encourage you to shop elsewhere if you're in the market for a shower or bath enclosure. Shepards is negligent, reckless and irresponsible."

"My project included drywall repair of partial walls in a bedroom and bath due to sewer backup, demo of tile shower and replacement with cultured marble, removal and replacement of tile flooring in one very small bath/laundry area, and painting of walls in 2 bedrooms and the small bath area, as well as carpet in the 2 bedrooms. It has been 2 MONTHS and it is still not finished. Jim ( the owner I think, and who I dealt with) often just doesn't show up when he said he would be here. He will get VERY upset if you comment on something about the project that needs more attention, and although he hasn't finished my job yet it appears some figures he told me aren't accurate now that I see his final bill, sent a week ago although the job is STILL incomplete. An example of one of many small frustration with this company: He threw away the knobs to my bath vanity and the hanging apparatus that came with my bath mirror so if he doesn't show up again, I am missing parts to items I just purchased brand new! I will add to this review once my dealings with Jim and Trubilt are over. One of the vendors he sent over even said they would never work with him again. But for now all I can say is BEWARE! Pictures, texts, and documentation available upon request."