Cover Up Window Wells Inc

I would not hire again. This is mostly my fault, I should have done more research on the actual product. The covers are good quality, but the locking mechanism is completely outdated and unsafe. If there was an emergency and I needed to get out quick I would be in trouble trying to pull out 6 clips.

Very well. They were the first company to respond to my inquiries. The craftsman Simon impressed me with his professionalism and manner. I chose him to do the work that day.

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They came in. Double checked the measurements. Went back to the truck. Cut the pieces they needed and were done. Very quick. Only minor issue is that they don't look as great as the mailer or website. Don't get me wrong, they're not bad, just not as clean looking in the advertisement.

The company was great when it came to what was promised.

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We are pleased with the window well covers.  They can lock from the inside which is an extra security feature.  I have a better piece of mind that animals and children will not fall in the window wells and get hurt.

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They were on time, quick, clean and efficient

They were quick and the product was great. I really did not call around for the prices but I assume that they were comparative. I would absolutely use them again in the future.

The service was very good and they got the job done. They were very clean and they delivered what they promised. The price was a little on the higher end. They did a good job.

Contacted Kate at Cover Up Window Wells, and she provided an estimate over the phone based on measurements I had obtained of window wells. She contacted me the following week to note that her crew would be out near our neighborhood that week. I informed her that I had not made a final decision, but that I had received a better offer from a competitor. She beat the competitor's price, and I agreed to have them install the covers. The next day, her team came out to install the covers. Since I wanted the well covers to be able to be closed from inside the well (i.e., with security locks rather than clips), Kate informed me that the covers would be installed, but I would need to insert the pins for the locks on my own. As promised, the covers were placed on the window wells while I was at work and the pins were left at my front door. I found installing the pins from inside the window well to be easier than I expected. I then contacted Kate the following business day to pay for the covers over the phone. I only had one complaint - the day before the installation, Kate let me know that she would phone me the day of installation to provide an approximate time that the installers would arrive at our house. However, I did not receive that call.