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"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"Kurt did an excellent job in repairing several rotted windows vs going through the tremendous expense of replacing them. Kurt is professional, friendly, always on time and communicates effectively. His pricing is very fair. I plan on hiring him for another project. Highly recommend. You won’t be sorry. Great guy!"

"Exceeded expectations"

"Scott was very quick to respond and get the job done. He is very knowledgeable. His prices were fair. I will definitely be calling him again! I thought I needed a new faucet but he let me know all I needed was a new hose. I really appreciated his honesty. He saved me some $$$."

"great, he remodeled the kitchen and installed new flooring"

"Had a 10*8 shed foundation built by DC57 construction and Lucas and his crew had it built within a hour. It is sturdy and level just like I asked for it be built. I will be using DC57 construction for any future projects."

"Started off fine. They were punctual and polite, gave us a great deal. Very shortly after the job started they started missing days of work, left the house in a virtually unlivable state. And even destroyed a structurally sound portion of the home and left it for months before finally coming to do the addition over 7 months after the hire date. Just today, 11/1 I was told they would be arriving to finish the project and they once again did not arrive on site to complete it for some reason, and I have since asked them to not return. Our house has no siding, and the paper they put up is now starting to peel off and likely wont last the winter."

"Exceptional Brian did many extra and the job was completed fantastic. I am proud of the choice to hire. Our basement and kitchens are next. Pay the price. It will be $s well spent!"

"PLM Home Improvement gave my home a complete update and refresh that was much needed! Pete was amazing to work with. He took the time to listen and communicate with me to bring the long-time vision of my new kitchen to life. Pete was willing to provide suggestions to ensure that I would be satisfied with the end results. He was also readily available and easy to get in contact with if I had any questions or concerns. Pete and his team truly took pride in their work and paid close attention to detail. I couldn’t be more thrilled with the results of my flooring and kitchen remodel and look forward to having PLM Home Improvement return to my home for my next project!"