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"Satisfied"

"Terrible: 1) Installer did not install as agreed upon. Line was to be placed behind wallboard. They insisted it would not fit, but I found out later when I had another HVAC company install the same units at my work office and did place lines behind wall board behind 2x4's. Be honest will ya! 2) Installer damaged a valve in condenser causing unit to leak which needed replaced. I asked for a new condenser, but Climatech refused and repaired. and warranted the repair. I would have rather had new. 3) Installer split the copper line in two places. A 2nd installer had to come out several days after install to repair and finish install. I requested a new copper line, but they again refused, but instead warranted the repairs. I again wanted new. 4) They sale the unit as most quiet in industry, but when it get's below 40 degrees outside condenser hums and struggles over condensation. The inside unit gurgles and whistles and hisses over it as well. They had a Mitsubishi person come out. Their response is unit runs normal and the operations manual states that the noise is because of condensation and won't do anything further about it. I would have not ordered the unit knowing this. They should list this before selling it. Emailing me an operations manual after the fact of install and payment is just not an acceptable response. Neither Climatech nor Mitsubishi is showing any integrity nor addressing the noise problem. I would not use either again. I am exploring legal options and trying to develop a class action legal case over false advertisement to obtain a replacement unit to eliminate the noise or refund. Very disappointing to spend the one and get this from companies such as this. Email me for more information [email protected] Look at the pictures to see how bad their install looks in a finished room over the false position of their installer."

"Kevin was fabulous. He repaired the broken pipe in the upstairs bathroom and got the water running in the house again. He was quick, efficient, and kind. Would absolutely hire him again for future repairs."

"Excellent service, professional. Serviced us within a day. Professional and courteous. Reasonably priced. Would hire him again for HVAC services"

"Do NOT use Calfo Home Services! We have been loyal customers, spending thousands of dollars with this company, but their recent actions have been unacceptable and dangerous. We called them to address a gas leak, and their technician assured us that spending $2,200 would not only fix the leak but also extend the life of our furnace by two years. After the work was completed, the gas leak persisted. When we informed them, they refused to fix the issue unless we paid even more money. This is completely unacceptable, as their technician failed to resolve the problem they were hired to fix. I am currently pregnant and have a 10-month-old baby at home. This is not just an inconvenienceâ itâ s a serious safety hazard. Breathing in gas fumes puts my entire family at risk, and Calfo Home Services refuses to take responsibility for their mistake. We will never use this company again. Beyond losing our business for our home, we also own multiple rental properties where we would have used their services regularly. On top of that, my mother-in-law, who we referred to Calfo, was planning to replace her furnace and air conditioning with them this spring. Now, she will also be taking her business elsewhere and sharing this negative experience. Itâ s a shame to see a company we once trusted care so little about their customersâ safety and satisfaction. Their unwillingness to correct their mistake is a very poor business decision, and itâ s cost them thousands of dollars in future business. Save yourself the frustration, and go with a company that values their customers and does the job right."

"Kevin and his team did an outstanding job restoring our basement bathroom. From start to finish, they were incredibly professional, careful, and thorough. I was particularly concerned about moisture getting into the tub area, and Kevin’s team went above and beyond to find the right set of tub and walls to fit our basement. They even had to return one set because it didn’t fit, and I was really impressed with their ability to pivot and ensure we had the best solution. Communication was excellent throughout the project. Kevin was very proactive, mostly texting us each day to let us know when to expect them and being flexible if I had traffic issues. They worked diligently every day over two weeks to complete the restoration, and their attention to detail really showed in the final result. I’m honestly surprised by how much I love the basement bathroom now! I didn’t think I would care much about it since it’s in the basement, but the quality of work has truly transformed the space. Overall, we couldn’t be happier with the work Kevin and his team did. They took the time to explain our options, addressed all of our concerns, and delivered a beautifully restored bathroom that exceeded our expectations. Highly recommend!"

"He was paid for a job he didn't complete. He said he would come back and do a camera test and instead ignored my text messages."