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"Did a great job, and good people to work with"

"New Look repaired my roof structure and replaced the entire roof, as well as repairing damaged siding and gutters following storm damage to my house. The quality of work was excellent and they were very helpful with navigating the process with my homeowners insurance as well."

"Jake the project manager helped make this a wonder experience in combination with the crew. It was rocky to start but once Jake and the crew took over things went smoothly and couldn't be happier with my windows."

"First rate by Tony and his team."

"Called Rick Adams Monday 10/20/15 as I remembered his name from a year ago when I was quoting a different roofing job, yet oddly, somewhat related. Anyway, he called me back next day (Tuesday - 10/21/25), said he would try to make it out once heavy rain moved through. He arrived at 3pm, looked at my situation, clogged downspout where spout meets main front roof gutter. Well, he asked what I wanted him to do. We talked it over and within a few minutes, had a plan. His normal supply source didn’t have the gutter guard type I was looking for (one fine enough to not allow most shingle grit through) so I told him I was looking at some at Lowes, showed him the one, he said he could do it same day, he ran to Lowes, got the guards, was back at my house by 4:30, and had the downspout unclogged, gutter end cap sealed/caulked, and stainless steel micro mesh guards installed across about 25’ of gutter about 1 hr. Folks, this is great service, no fluff talk, Rick is the real deal. Will use again."

"Very professional knew what he was talking about.Answered all questions."

"Perfect...team arrived and started immediately. Professional and friendly. Clean up was flawless inside and outside. Windows look great. Very pleased."

"I will start off with the initial dealing with MHI Roofing in Bethel Park PA. Our Condo Community had all the roofs on 6 buildings of total 39 units re shingled in June of 2024 to the tune of nearly $140,000. They were fast and efficient. However, a few weeks down the road we had some issues with items that should have been done as requested. Called the Site Supervisor, Cam Kinnee, submitted the service request, and it took over a month to get this service done and completed. A few weeks later, we had heavy winds and a flue cap blow off, mind you, these flue caps were original from 1974 and were in horrible shape. They should have been replaced, but MHI just painted the old ones. So, I contact Cam Kinnee again, he schedules service, this took another month to get this taken care of, or so I thought. Fast forward to January 2025, some winds blew another flue cap off, I contacted Cam Kinnee once more, he was unable to do anything, as he was in a training class. During my wait for him to return my message from Jan 22, 2025 to Feb 3, 2025. Still not service on the first flue cap by the way!... March 11, 2025 another flue cap on another unit had blown off. I contacted Cam once again, he said he would let his office know. I get a response from Cam informing me that he no longer works for MHI Roofing. Since then I have called MHI numbers about 20 times at MHI Office in Mt Lebanon, I have left messages, no returned calls, no one answers the phone... I am so frustrated with MHI. If you plan to use this company... Please reconsider... Once they have your money they do not service their work! Very disappointed! BEWARE OF MHI!!"

"Mike is very professional! We have used this company for many projects. Our home roof replacement plus flat roof replacements in downtown Pittsburgh! Quality work, professional and completed ASAP!! "

"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."