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South Hills Electric LLC Heating & Cooling

4.6(
1,089
)
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

South Hills Electric - Heating Cooling is a full service electrical contractor and HVAC company serving the city of Pittsburgh and all its' surrounding communities. Visit our website for comprehensive information and service areas. Additional locations: Baldwin, Bridgeville, Brentwood, Carnegie, Greentree, Peters Township, South Park & Whitehall.

Business highlights

32 years of experience

Services we offer

Heating. Cooling. Electrical. Gas Furnace Repair. Gas Furnace Installation. Boiler Installation. Boiler Repair. Breaker Box Upgrades. Electrical Service Panel Upgrades. Electric Service Upgrades. Fuse Box Upgrades. Home Rewiring. Lighting. Electric Heaters Installed.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.61,089 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
4%
2
3%
1
4%
Write a review
Showing 1-25 of 1089 reviews
KANIS N.
Jan 2025
1.0
$1,522
First off, I'd like to say that the technicians that came to my house seemed like very honest, well meaning workers. They worked hard, tolerated my endless questions/ideas, and seemed to want to do everything in their power to help me out. I have no issue with them, and would give each of them 5 stars. That being said, I was charged $1522 over 4 separate trips/repairs to be left with my furnace still not blowing hot air in the coldest 2 weeks of the last several years. Further, it was beginning to be suggested that if the issues persisted, we would just need to pay them another $6000 (NO DISCOUNT) for a new furnace. After the last repair/charge, the heat went out again within 20 minutes of them leaving, and I called back and was told someone would be out tomorrow at 2PM (presumably to tell me I needed to buy an new furnace from them...). Frustrated, I called Metro, and they had someone at my house by noon, and fixed the issue within half an hour for $300. I called South Hills Electric, and they refused to do literally anything to make it right. Again, I don't want to slander the good techs who worked on my furnace, but it's pretty hard to interpret that behavior as anything other than predatory. If I had charged someone $1522 to NOT fix their issue, I'd personally want to do something to make it right. Highly recommend Metro Heating and Cooling: [*** Link removed ***]
Patrick R.
May 2022
5.0
Yes, I recommend this pro
They were responsible, dedicated, family oriented, gave great prices and excellent service.
David F.
Apr 2022
2.0
$130
Furnace went out and wouldn't put out heat. They came and diagnosed it. They identified a blocked pressure switch which also appeared to have damage. They replaced it with an alternative part but that didn't resolve the issue. They then suggested the mainboard was broken (putting out power but not enough). They wanted to charge $350 for the pressure switch (a $60 part) and nearly a $1000 for the mainboard which they couldn't get in for weeks. Instead they pushed somewhat hard to replace the whole thing. I had another company come out and look. They identified the blocked lines to the pressure switch which they cleaned out further but then instead of suggesting that the mainboard was bad identified the bad capacitor on the blower motor. They only charged $68 for the pressure switch and $30 for the capacitor. Lesson here. Don't use South Hills for repairing a Lennox Furnace.
Patricia C.
Nov 2021
5.0
Yes, I recommend this pro
$78
Service eas done and cost very little compared to what I had been paying all these years . I am completely satisfied and will call in spring to have the acchrvkrd for summer .
Charlotte L.
Nov 2021
5.0
Yes, I recommend this pro
From estimate to scheduling to cleanup, everyone was professional, on time, and did a great job. There was no unnecessary upselling, and everything was discussed with me and/or shown to me prior to the job, or during the job if it was unexpected. (Everyone also was super kind to my very anxious dog.)
Al T.
Mar 2021
5.0
Yes, I recommend this pro
very well...i call South Hills Electric for air conditioning tune up in spring and in the fall for furnace tune up
Eleanor V.
Feb 2021
5.0
Yes, I recommend this pro
$1,300
AMAZING response time, serviced my full job within two days. Natalie was a dream come true. They alerted me they were not patching after the work was done. Fine price for the work. Now I just need my work detail sheet :)
Isabella K.
Jan 2021
5.0
Yes, I recommend this pro
New breaker box and re-wiring one room
Shannon B.
Jan 2021
3.0
I called and the staff was very friendly. They gave me a number to text pictures to which was really nice of them. It made it super convenient to show them what needed done. However, they came back with a quote of $500-$700 which is not a fair price for this work. The new outlet and the new breaker cost less than $20 purchased from Lowe's, and the work that needs done probably won't take more than an hour or two. I will not try to use this company again because I feel that I was trying to be ripped off. I will say that they hadn't come to see the work yet, so perhaps the quote was given high just to be safe, but even so, I don't feel that $500 was reasonable at all. I'm giving a C because they were at least responsive and friendly.
Adam F.
Oct 2020
4.0
Yes, I recommend this pro
$412
It went well but the price was much higher than I would have expected to swap out a dimmer switch for a non-dimmer switch. I even bought all the equipment.
John H.
Sep 2020
5.0
Yes, I recommend this pro
$1,500
didn't get it done yet
Brian D.
Sep 2020
1.0
$875
After the estimate, they came back to do the work. Told me they needed to run a new wire ,which was resonable. Then they said they need half the ceiling removed , we okayed the wire an the socket. We payed them, l looked at the bill thought it to high .Call them and they said they call back. They did not call back. I feel they tried to jack up the bill and do work that that was not needed.
Response from South Hills Electric LLC Heating & Cooling

"Mr. [Member Name Removed], We are very sorry that you feel we overcharged you. We did leave you a voice mail the day after you called stating the price was too high after the work was completed. We came to your home to diagnose your front porch not working. We did not charge you to diagnose it. We gave you an estimate to replace your broken porch light and install a new outlet. We had to install a new breaker, run electrical wire, install a box in the wall, install outlets and switches. We feel that 455.00 is a fair price. We did not charge you 875.00 as you stated"

Frank M.
Aug 2020
5.0
Yes, I recommend this pro
The service guys were great. South Hills took the order, but the service guys admitted they had never worked on a pool heat pump in his 35 yrs. of servicing. He said he would do his best to figure the problem out. Two men worked for 2 hrs., but were unable to rectify the issue. They charged me the minimum of $109. The service guys were wonderful, but said there company should never have taken the order.
Karen A.
Aug 2020
5.0
Yes, I recommend this pro
We had initially planned to work with another company, but their technicians fell ill and the project was delayed longer than we could accept. Reviews of South Hills Electric were very good, so I contacted them to bid. The initial technician they sent out underbid the project and didn't fully review all our needs. I discovered the missing information on the bid (lesson learned: always review all the details!) the day before the work was to be done. I called the office and expressed my concerns. Donna sent Natalie out to review the situation that afternoon. The quote was re-bid significantly higher than the original. However, given the situation, they renegotiated a compromise. Natalie and another technician (I'm sorry I don't remember his name) came out on time the next day. All work was performed professionally, efficiently, safely, and completely. After they left, one GFCI outlet in the kitchen wasn't working. Natalie came back immediately and replaced the outlet. She was very thorough as she worked with all of our (very old) wiring, rewrapping, capping and grounding as needed. I feel so much safer and our new fixtures look great (we bought them, but they installed). I would certainly contract with this company again.
John K.
Jul 2020
5.0
Yes, I recommend this pro
new a/c install
Patty B.
Jul 2020
5.0
Yes, I recommend this pro
Excellent: timely , professional, courteous, efficient and very knowledgeable. If you are looking for expertise, ask for Ray. Many thanks to Ray and Donna.
NANCY F.
Jul 2020
5.0
Yes, I recommend this pro
Went very well! Previous electrical & HVAC teams did not do the simple task to see if attic fan operates by checking the switch... A long mystery and poor service until today! Thank you Donna, Natalie & Nate!
Cheryl K.
Jun 2020
5.0
Yes, I recommend this pro
$700
They came the same day and quickly assessed that it needed to have more refrigerant added.
Roseanne I.
Mar 2020
5.0
Yes, I recommend this pro
Wonderful. They are punctual, fair, and go excellent work. I would highly recommend them to my friends.
Nicholas M.
Feb 2020
5.0
Yes, I recommend this pro
I'd been told heating and A/C companies could do this service for me. The ones I reached out to for a quote all told me very politely they didn't offer that service. But this company did some follow up and found a couple recommendations for me as well. If they have enough integrity to help find a service for someone they can't make money off of, that counts as a pretty good company in my book.
Al T.
Feb 2020
5.0
Yes, I recommend this pro
Real well. They did a through check of each furnace and the price was right.
SCOTT H.
Jan 2020
5.0
Yes, I recommend this pro
Have used them for years, they are great to work with. Very Happy with their service and professionalism.
Deborah T.
Jan 2020
5.0
Yes, I recommend this pro
The electrician called before coming and asked to start early. That worked out fine. A surge blew out the fuse in the blower and there was no heat. The fuse was replaced and I had heat within the hour. I have hired them before and I would hire them again.
Debra S.
Dec 2019
5.0
Yes, I recommend this pro
Outstanding and they do a great job.
Jonathan S.
Nov 2019
1.0
I don’t write a ton of reviews unless someone is EXCEPTIONAL or tries to scam me. Sadly, this is a tale of the latter. I believe this is a total bait and switch. During the annual inspection, the employee shut off the gas valve BEHIND my furnace about 2/3 of the way - consensus is they were trying to do it without me noticing since it is fairly easy to be all the way on/off if you want it to be. If it had ALWAYS been 2/3 shut…the furnace would never have worked and it ran just fine for a month and a half before the annual inspection. Company employee was over the top about my furnace and how old it was from the moment he looked at it. He said when he disconnected his pressure measuring instrument from the INTERIOR gas valve...the furnace wouldn't light back up and the interior valve had failed. Company rep called back two hours later and said they warned me about the gas valve two years ago...on the work order, there is a summary of the findings and work performed on the first page followed by a page and a half a legal jargon and in a TINY box on the third page was a note that the gas valve was old...two years ago no one said that to me and I can't, nor could the company, explain why it wasn't in the main notes. All the folks that came to give me quotes to replace the furnace, (I declined these clowns since I already felt it was a bait and switch and sketchy) noted 1) furnace was older, 2) there is some rust that should have been caught on past inspections, 3) IF the $400 gas valve worked, they wouldn't replace the unit...but $400 is 10% of a brand new unit. My neighbor came over to look at my electrical panel when space heaters kept tripping breakers as we waited for a new furnace. He wanted to take a look at the furnace and showed me the main shut off was 2/3 turned off behind the furnace. He opened it all the way, and the furnace fired right up and worked perfectly...in the mean time I had already signed a contract and paid a 50% deposit for a new furnace. When I called the company to share my conspiracy theory and how well the furnace was working you could hear the hesitation as they, too, put 2+2 together and saw it added up to SCAM. But they maintained that all they could do is take $400 off a new furnace…which by the way, was still more expensive than every other quote other than Costco.
Response from South Hills Electric LLC Heating & Cooling

"Hi [Member Name Removed], Let me start by saying I'm sorry this happened to you and I can understand you are upset. I'm just having trouble understanding how you would think this is a total bait and switch. I spoke with the technician and he said that you were standing right there when he shut the switch on the gas valve off. Unfortunately when we went to re-energize the gas valve the switch malfunction, this does happen from time to time. As stated in our contract we will not be held responsible for old defective equipment. Please refer to our terms and conditions. 5.) MATERIALS, SUPPLIES, LIMITED WARRANTY, INSURANCE, AND EXTRA WORK. The CONTRACTOR will furnish all labor, materials, supplies and equipment necessary to perform the work described in this contract. All materials furnished are subject to manufacturers warranties. Labor and workmanship is guaranteed by CONTRACTOR for one year, and materials are guaranteed in accordance with the manufacturers warranties. CONTRACTOR MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO THE MATERIALS OR EQUIPMENT MANUFACTURED BY OTHERS. CONTRACTOR HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. The parties further agree that no warranties, written or oral, statutory, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, shall apply to the equipment or materials except such warranties which may come from and are recoverable against the manufacturer. Further, any warranties by CONTRACTOR will not begin until CONTRACTOR has been paid in full for the Work pursuant to this agreement. CUSTOMER is to carry fire, tornado, liability, and other necessary insurance. CONTRACTOR, its agents, servants, and employees are covered by workmen s compensation insurance. payment amount, and terms."

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Showing 1-25 of 1089

Licensing

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FAQ

South Hills Electric LLC Heating & Cooling is currently rated 4.6 overall out of 5.
South Hills Electric LLC Heating & Cooling accepts the following forms of payment: CreditCard
Yes, South Hills Electric LLC Heating & Cooling offers free project estimates.
No, South Hills Electric LLC Heating & Cooling does not offer eco-friendly accreditations.
No, South Hills Electric LLC Heating & Cooling does not offer a senior discount.
No, South Hills Electric LLC Heating & Cooling does not offer emergency services.
No, South Hills Electric LLC Heating & Cooling does not offer warranties.