Top-rated water softener pros.

Get matched with top water softener pros in Thorndale, PA

There are 12 highly-rated local water softener pros.

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  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon11
    Verified water softener services reviews

Find Water softener pros in Thorndale

Avatar for H L Bowman

H L Bowman

2259 Woodlawn St
4.72(
387
)
Approved Pro

H L Bowman

2259 Woodlawn St
4.72(
387
)
Approved Pro
Customers say: Super punctual
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
2008 local quotes requested

HL Bowman has been in the same location for 38 years and owned by the same family for over 65 years. HL Bowman is a non commission based company. HL Bowman employees will never upsell you a product you don't need. Dennis and Bryan Enders and his family have deep roots in the Harrisburg community. After 65 years Dennis and family stay committed to giving the community the best possible service and product to fit their needs. HL Bowman has won Angie's List super service award every year.

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

Lena W on August 2025

HL Bowman has been in the same location for 38 years and owned by the same family for over 65 years. HL Bowman is a non commission based company. HL Bowman employees will never upsell you a product you don't need. Dennis and Bryan Enders and his family have deep roots in the Harrisburg community. After 65 years Dennis and family stay committed to giving the community the best possible service and product to fit their needs. HL Bowman has won Angie's List super service award every year.

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

Lena W on August 2025


Avatar for Valdel Plumbing

Valdel Plumbing

2361 Potshop Ln
4.77(
177
)
Approved Pro

Valdel Plumbing

2361 Potshop Ln
4.77(
177
)
Approved Pro
Super Service Award
Customers say: Quick response
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
354 local quotes requested

Residential Plumbing & Drain Cleaning Service. Owners have over 30 years of experience. Proudly servicing Montgomery County, Chester County, Delaware County and lower Bucks County with professional, personal and timely service. Guaranteed respect for you, your time and your home. No job is too big or too small. Call us today for Expert Service, Quality Products, and Affordable Price!

"Smooth and efficient"

Michael M on September 2025

Residential Plumbing & Drain Cleaning Service. Owners have over 30 years of experience. Proudly servicing Montgomery County, Chester County, Delaware County and lower Bucks County with professional, personal and timely service. Guaranteed respect for you, your time and your home. No job is too big or too small. Call us today for Expert Service, Quality Products, and Affordable Price!

"Smooth and efficient"

Michael M on September 2025


Avatar for Golden Rule Plumbing & Contracting, LLC

Golden Rule Plumbing & Contracting, LLC

1331 Pottstown Pike
4.83(
284
)
Approved Pro

Golden Rule Plumbing & Contracting, LLC

1331 Pottstown Pike
4.83(
284
)
Approved Pro
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
93 local quotes requested

Golden Rule Plumbing & Contracting, LLC, lives by the golden rule. We are dedicated to providing the highest quality dependable service at affordable prices for all of your plumbing & home improvement needs; always on time & on budget. We take great pride in exceeding your every expectation. We take care of all of your plumbing needs large & small, from complete plumbing for new construction, additions, & remodels, to all faucets, fixtures, pipes, hot water heaters, drain cleaning, sump pumps, water & sewer mains & more! We treat all of our customers the way we would like to be treated, with honest, reliable, personalized service at affordable prices.

"Outstanding! Tim, Kevin and their team were awesome. Quick response, fair price and super fast scheduling and install. Took great care of my home also."

Michael J on August 2025

Golden Rule Plumbing & Contracting, LLC, lives by the golden rule. We are dedicated to providing the highest quality dependable service at affordable prices for all of your plumbing & home improvement needs; always on time & on budget. We take great pride in exceeding your every expectation. We take care of all of your plumbing needs large & small, from complete plumbing for new construction, additions, & remodels, to all faucets, fixtures, pipes, hot water heaters, drain cleaning, sump pumps, water & sewer mains & more! We treat all of our customers the way we would like to be treated, with honest, reliable, personalized service at affordable prices.

"Outstanding! Tim, Kevin and their team were awesome. Quick response, fair price and super fast scheduling and install. Took great care of my home also."

Michael J on August 2025


Avatar for Mattioni Plumbing, Heating & Cooling

Mattioni Plumbing, Heating & Cooling

202 W Uwchlan Ave
4.48(
315
)
Approved Pro

Mattioni Plumbing, Heating & Cooling

202 W Uwchlan Ave
4.48(
315
)
Approved Pro
Customers say: Super punctual
85 local quotes requested
77 years of experience

About Us- OUR MISSION At Mattioni Plumbing, Heating & Cooling, our mission is to groom the next generation of technicians by honoring our values of 5-Star customer service and operational excellence. OUR STORY For over seventy years, Mattioni Plumbing, Heating & Cooling, Inc.'s dedicated employees have proudly served the Chester County, Pennsylvania area with their knowledgeable, courteous, and professional service. A.F. Mattioni & Sons Plumbing & Heating was founded on the Mattioni family farm along the (back then) very rural Route 113 outside of Downingtown, PA in 1948. The original barn which housed the company still stands! However, a newer, larger building on the family's property is the current home for the third generation of Mattioni’s to run the service-oriented business, but their commitment to quality has not changed. OUR PROMISE Our promise to you is to continue to grow and modernize so that we can provide you with the best products and services. We will continue to stick to our roots of caring deeply for both our customers and our employees. We promise to live this every day and to continue this legacy.

"Overestimated the time to complete an 9 hr job by scheduling a 16 hr window (2 guys x 8 hrs) and charged for 16 hrs regardless. I'd imagine they did the same for the materials, 60 feet of duct needed but they quoted 200. Got the job done, but probably twice the price of what it should have been."

Brett B on February 2025

About Us- OUR MISSION At Mattioni Plumbing, Heating & Cooling, our mission is to groom the next generation of technicians by honoring our values of 5-Star customer service and operational excellence. OUR STORY For over seventy years, Mattioni Plumbing, Heating & Cooling, Inc.'s dedicated employees have proudly served the Chester County, Pennsylvania area with their knowledgeable, courteous, and professional service. A.F. Mattioni & Sons Plumbing & Heating was founded on the Mattioni family farm along the (back then) very rural Route 113 outside of Downingtown, PA in 1948. The original barn which housed the company still stands! However, a newer, larger building on the family's property is the current home for the third generation of Mattioni’s to run the service-oriented business, but their commitment to quality has not changed. OUR PROMISE Our promise to you is to continue to grow and modernize so that we can provide you with the best products and services. We will continue to stick to our roots of caring deeply for both our customers and our employees. We promise to live this every day and to continue this legacy.

"Overestimated the time to complete an 9 hr job by scheduling a 16 hr window (2 guys x 8 hrs) and charged for 16 hrs regardless. I'd imagine they did the same for the materials, 60 feet of duct needed but they quoted 200. Got the job done, but probably twice the price of what it should have been."

Brett B on February 2025


Avatar for Wm. Henderson Plumbing, Heating & Cooling Inc.

Wm. Henderson Plumbing, Heating & Cooling Inc.

511 Abbott Dr
4.58(
417
)
Approved Pro

Wm. Henderson Plumbing, Heating & Cooling Inc.

511 Abbott Dr
4.58(
417
)
Approved Pro
Customers say: Super punctual
88 local quotes requested
48 years of experience

Since 1977, Wm. Henderson Plumbing, Heating & Cooling Inc. has been providing quality plumbing, heating and cooling service throughout Delaware County and the Main Line. With a fleet of fully-stocked vehicles dispatched from our Broomall headquarters, we strive to provide our customers with prompt, professional service in the plumbing, heating and cooling fields. Wm. Henderson Plumbing, Heating & Cooling Inc. is a member of the Philadelphia Suburban Association of Plumbing Contractors, National Association of Plumbing Heating, Cooling Contractors, Philadelphia-Suburban Gas Exchange, Small Business Association of Delaware County and the Marple Business & Professional Association. Operating a dependable service business requires organization, competent management and professional technical skills. All service technicians have direct communication between the office and customers due to the state-of-the-art communication provided to each technician. We are dedicated to complete customer satisfaction. Our offices are staffed and open weekdays from 7:30 am to 6:30 pm, and on Saturdays from 8:00 am to 1:00 pm. In the event of an emergency, we are always available to you 24 hours a day, 7 days a week. We quote a price before proceeding with any work. We charge by the job, not by the hour, and all work is guaranteed. We are an award-winning company, but we couldn't win awards without happy customers. You are our priority! Additional DBAs - William Henderson Plumbing & Heating Cooling Services, Wm Henderson Plumbing & Heating Inc, Wm Henderson Plumbing Heating Cooling Service.

"Repair Service to Fix Gas Boiler - WM Henderson first sends out a tech who is not familiar with gas boilers and admits there is an issue but does not know how to diagnose it. I had to pay $89 for this. Instead of having the right person come out, I had to to actively call again to get someone else to come out. The 2nd tech diagnosed the issue, but wants to charge me the same $89 that I already paid. - and quotes me $380 for the repair - and has to order the part. I agree and then call back the next day to confirm part is on order - and they tell me the charge is $1,015. I asked to speak to a manager to discuss, and no one is available and no one calls me back. I bought the replacement part from a supply where house (confirming it works with my make/model of boiler) and it cost me $165. I have had other scheduling issues with them as well. Don't use them!!!!!!!!"

Jerry W on December 2024

Since 1977, Wm. Henderson Plumbing, Heating & Cooling Inc. has been providing quality plumbing, heating and cooling service throughout Delaware County and the Main Line. With a fleet of fully-stocked vehicles dispatched from our Broomall headquarters, we strive to provide our customers with prompt, professional service in the plumbing, heating and cooling fields. Wm. Henderson Plumbing, Heating & Cooling Inc. is a member of the Philadelphia Suburban Association of Plumbing Contractors, National Association of Plumbing Heating, Cooling Contractors, Philadelphia-Suburban Gas Exchange, Small Business Association of Delaware County and the Marple Business & Professional Association. Operating a dependable service business requires organization, competent management and professional technical skills. All service technicians have direct communication between the office and customers due to the state-of-the-art communication provided to each technician. We are dedicated to complete customer satisfaction. Our offices are staffed and open weekdays from 7:30 am to 6:30 pm, and on Saturdays from 8:00 am to 1:00 pm. In the event of an emergency, we are always available to you 24 hours a day, 7 days a week. We quote a price before proceeding with any work. We charge by the job, not by the hour, and all work is guaranteed. We are an award-winning company, but we couldn't win awards without happy customers. You are our priority! Additional DBAs - William Henderson Plumbing & Heating Cooling Services, Wm Henderson Plumbing & Heating Inc, Wm Henderson Plumbing Heating Cooling Service.

"Repair Service to Fix Gas Boiler - WM Henderson first sends out a tech who is not familiar with gas boilers and admits there is an issue but does not know how to diagnose it. I had to pay $89 for this. Instead of having the right person come out, I had to to actively call again to get someone else to come out. The 2nd tech diagnosed the issue, but wants to charge me the same $89 that I already paid. - and quotes me $380 for the repair - and has to order the part. I agree and then call back the next day to confirm part is on order - and they tell me the charge is $1,015. I asked to speak to a manager to discuss, and no one is available and no one calls me back. I bought the replacement part from a supply where house (confirming it works with my make/model of boiler) and it cost me $165. I have had other scheduling issues with them as well. Don't use them!!!!!!!!"

Jerry W on December 2024


Avatar for Unique Indoor Comfort

Unique Indoor Comfort

780 5th Ave
4.64(
663
)
Approved Pro

Unique Indoor Comfort

780 5th Ave
4.64(
663
)
Approved Pro
Customers say: Super punctual
191 local quotes requested
59 years of experience

"Helpful meets Helpful-Unique Indoor Comfort is now Ace Hardware Home Services, a fourth-generation heating, cooling, plumbing and electrical service company based in King of Prussia, PA. We are a customer service company that happens to excel in heating, air conditioning, plumbing and electrical home services. We have a unique reputation for superior service and quality craftsmanship --- but don't take our word for it --- Experience the Unique service firsthand." Providing HVAC service and repair, system replacement, and air conditioning solutions for older homes. Residential plumbing service, repair, emergency service, and water heaters. Electrical emergency service, repair, home upgrades, generators and EV Chargers.

"Jeff and his team did and excellent job with the installation of two Daikin HVAC units. I had many questions about the units and install and they were quick and thorough in responding. The price and warranty were competitive with high end brands. The crew was courteous and professional during the two day install. They were the only company that included replacement of the coolant lines, rather than just flushing the old ones. So far the Daikin variable speed AC units are exceptionally quiet and the house is very comfortable. Would recommend Ace Home Services and Unique Comfort without reservation."

Dean W on June 2025

"Helpful meets Helpful-Unique Indoor Comfort is now Ace Hardware Home Services, a fourth-generation heating, cooling, plumbing and electrical service company based in King of Prussia, PA. We are a customer service company that happens to excel in heating, air conditioning, plumbing and electrical home services. We have a unique reputation for superior service and quality craftsmanship --- but don't take our word for it --- Experience the Unique service firsthand." Providing HVAC service and repair, system replacement, and air conditioning solutions for older homes. Residential plumbing service, repair, emergency service, and water heaters. Electrical emergency service, repair, home upgrades, generators and EV Chargers.

"Jeff and his team did and excellent job with the installation of two Daikin HVAC units. I had many questions about the units and install and they were quick and thorough in responding. The price and warranty were competitive with high end brands. The crew was courteous and professional during the two day install. They were the only company that included replacement of the coolant lines, rather than just flushing the old ones. So far the Daikin variable speed AC units are exceptionally quiet and the house is very comfortable. Would recommend Ace Home Services and Unique Comfort without reservation."

Dean W on June 2025


Avatar for Clear Flow Water Solutions LLC

Clear Flow Water Solutions LLC

1064 Memorial Hwy
3.53(
47
)
Approved Pro

Clear Flow Water Solutions LLC

1064 Memorial Hwy
3.53(
47
)
Approved Pro
23 local quotes requested
17 years of experience

Clear Flow is a family owned and operated full service plumbing company. We have fully stocked plumbing trucks and experienced technicians ready to accommodate each customer's needs in each *county* every day (* Berks, Chester, Lancaster,Lehigh and Montgomery*). You will always see the same service professional and get to develop a great professional relationship with you plumber! Our office is small but very efficient, you'll actually get to speak to a real person and not a machine. Our office is open 9am-5pm week days and 9am-2pm Saturdays but when the office is closed, calls are forwarded directly to the Owner's mobile phone! You will always be taken care of immediately, 24 hours/7 days a week. In addition to plumbing, we offer customized water treatment options, such as water softeners, iron breakers, purified water systems, bacteria removal systems and well services. We also do bathroom renovations. No job is too big or too small.

"Just like some the other comments….Extremely unprofessional customer service person who answers the phone, interrupted several times and hung up on me. If you have a problem with their work won’t help you. Even when I inquired about warranty of their work I got a rude attitude.DO NOT RECOMMEND"

Lena O on February 2025

Clear Flow is a family owned and operated full service plumbing company. We have fully stocked plumbing trucks and experienced technicians ready to accommodate each customer's needs in each *county* every day (* Berks, Chester, Lancaster,Lehigh and Montgomery*). You will always see the same service professional and get to develop a great professional relationship with you plumber! Our office is small but very efficient, you'll actually get to speak to a real person and not a machine. Our office is open 9am-5pm week days and 9am-2pm Saturdays but when the office is closed, calls are forwarded directly to the Owner's mobile phone! You will always be taken care of immediately, 24 hours/7 days a week. In addition to plumbing, we offer customized water treatment options, such as water softeners, iron breakers, purified water systems, bacteria removal systems and well services. We also do bathroom renovations. No job is too big or too small.

"Just like some the other comments….Extremely unprofessional customer service person who answers the phone, interrupted several times and hung up on me. If you have a problem with their work won’t help you. Even when I inquired about warranty of their work I got a rude attitude.DO NOT RECOMMEND"

Lena O on February 2025


Avatar for DiBiase Heating & Cooling Company

DiBiase Heating & Cooling Company

615 Sands Court
4.78(
58
)
Approved Pro

DiBiase Heating & Cooling Company

615 Sands Court
4.78(
58
)
Approved Pro
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
22 local quotes requested

Since 2008, DiBiase Heating and Cooling Company has been West Chester’s go-to source for heating, air conditioning, indoor air quality services, water heater services, and more! Available in Downington, Chester Springs, and all of the surrounding areas, we specialize in fast, effective workmanship and customer-focused service that leaves our customers 100% satisfied. From installations and replacements to preventative maintenance, our licensed, insured, trained, and certified team members take care of everything your equipment needs to keep your home environment comfortable, clean, and healthy. Our doors are open 24/7, and we’re always available to provide you with same-day appointments, virtual consultations, free proposals, and more. Call today to let our team make your home as comfortable as possible!

"though I appreciate the emergency Saturday service call (cost 169.00), I thought the additional charge of 303.00 (450.00) for a diagnostic check and repair ( no parts necessary - just less than a hour of manpower) was a bit exorbitant. perhaps I failed to realize that heating/ac personnel are paid on the equivalent scale as neurosurgeons."

Neil R on January 2023

Since 2008, DiBiase Heating and Cooling Company has been West Chester’s go-to source for heating, air conditioning, indoor air quality services, water heater services, and more! Available in Downington, Chester Springs, and all of the surrounding areas, we specialize in fast, effective workmanship and customer-focused service that leaves our customers 100% satisfied. From installations and replacements to preventative maintenance, our licensed, insured, trained, and certified team members take care of everything your equipment needs to keep your home environment comfortable, clean, and healthy. Our doors are open 24/7, and we’re always available to provide you with same-day appointments, virtual consultations, free proposals, and more. Call today to let our team make your home as comfortable as possible!

"though I appreciate the emergency Saturday service call (cost 169.00), I thought the additional charge of 303.00 (450.00) for a diagnostic check and repair ( no parts necessary - just less than a hour of manpower) was a bit exorbitant. perhaps I failed to realize that heating/ac personnel are paid on the equivalent scale as neurosurgeons."

Neil R on January 2023


Rain Drainz

104 Westmoreland Avenue
5.00(
8
)

Rain Drainz

104 Westmoreland Avenue
5.00(
8
)
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Protect your home and add value! At Rain Drainz LLC, we address all of your home's water management needs. These services include gutters, downspouts, and gutter guards, french drains and water treatment. We are licensed and insured and proud to be family owned, honest and affordable. Call today and ask about our financing options.

"They did an awesome job! Very professional, punctual and great prices. Very happy and would highly recommend."

Nikki C on January 2023

Protect your home and add value! At Rain Drainz LLC, we address all of your home's water management needs. These services include gutters, downspouts, and gutter guards, french drains and water treatment. We are licensed and insured and proud to be family owned, honest and affordable. Call today and ask about our financing options.

"They did an awesome job! Very professional, punctual and great prices. Very happy and would highly recommend."

Nikki C on January 2023


Atlantic Water Products

74 Southgate Blvd
4.20(
5
)

Atlantic Water Products

74 Southgate Blvd
4.20(
5
)
Customers say: Super punctual
38 years of experience

Atlantic Water Products offers a wide variety of home water treatment systems and air purifier options for residents of Philadelphia, Southeastern Pennsylvania, Central and Southern New Jersey, and Delaware who want better quality water and fresh air for their families. We have been serving local homeowners since 1987 by offering superior products that will last for years. We also focus on addressing the specific needs of our customers and providing customized solutions, with an individualized approach that begins with our complimentary in-home water testing service.

"Do not be deceived by this scam. We thought we could trust Home Depot back in 2015 when they offered us a free water test after we bought our first home. Lo and behold it was a LENGTHY sales pitch using psuedo-science that played upon the vulnerable situation we were in at the time (one of us was having frightening chronic health problems that were getting worse by the day.) We were not allowed to have time to think about our decision and were told our water was bad based on a psuedo-scientific magic trick. Could we get back to them tomorrow? No the decision had to be made that day. To the tune of $7,000. Oh but they were throwing in so many freebies for us! Come to find out this system is only worth a few thousand dollars. Fast forward five years and we have to pay HUNDREDS per year to maintain this system. Additionally, all along the customer service of the distributer, Atlantic Water Products (AWP,) has been atrocious. Very unprofessional. We have to call 3 and 4 times to get a call back. We are clearly low priority now that we've bought the system. We moved recently, to a home that is a 2 minute drive from our previous home. Our first appointment to have the water system removed was canceled only hours beforehand. So we had to leave the system and then arrange with the new residents to have it removed by AWP a month later (which was the soonest we could get.) AWP does not allow same day removal and installation. You have to call them again once the system is removed to schedule installation. BUT they don't call you back until you've called 3-4 times. So we weren't able to get a re-installation scheduled for another month. When we finally got them on the phone they told us that since our system had been sitting for over 24 hours we now were advised to pay an additional $700 for new filters... keep in mind removal was $300 and installation will be ANOTHER $300. So we have to pay $1,300 to move this system, $700 of which we have to pay only because they don't allow same day installation!! The unprofessional way the company is run as well as the scammy way the sale went down has really made me question whether this product is even legitimate. A few years back I grilled one of the customer service people repeatedly to find out whether the system filters our lead. All I ever eventually got was a one sentence email saying "yes it filters out lead." No NSF certification, no "this is how it works" etc. Last year when the technician was installing replacement parts I saw that one of the under-sink cartridges had a new label with just SO many psuedo-scientific claims on it- It said it prevents cancer!? The only thing I will say is that the technicians have always seemed professional. But no one told us when we moved our system that it couldn't sit for longer than 24 hours. No one told us about the risk of bacteria. When we called to complain Gus Pfaundler, who runs the service department at AWP told us HE was disappointed with US! For not wanting to be scammed I guess? Please be aware that multiple lawsuits against Rainsoft and Home Depot for this scam have been filed and won. Please be aware there are other products that do the same thing and are cheaper. And don't be naive like we were when we were scared for our health and desperate- if someone tells you you can't take a day or two to think about whether to buy something you have to stop and ask yourself what they are afraid you will discover in 24-48 hours of research."

Krista L on July 2020

Atlantic Water Products offers a wide variety of home water treatment systems and air purifier options for residents of Philadelphia, Southeastern Pennsylvania, Central and Southern New Jersey, and Delaware who want better quality water and fresh air for their families. We have been serving local homeowners since 1987 by offering superior products that will last for years. We also focus on addressing the specific needs of our customers and providing customized solutions, with an individualized approach that begins with our complimentary in-home water testing service.

"Do not be deceived by this scam. We thought we could trust Home Depot back in 2015 when they offered us a free water test after we bought our first home. Lo and behold it was a LENGTHY sales pitch using psuedo-science that played upon the vulnerable situation we were in at the time (one of us was having frightening chronic health problems that were getting worse by the day.) We were not allowed to have time to think about our decision and were told our water was bad based on a psuedo-scientific magic trick. Could we get back to them tomorrow? No the decision had to be made that day. To the tune of $7,000. Oh but they were throwing in so many freebies for us! Come to find out this system is only worth a few thousand dollars. Fast forward five years and we have to pay HUNDREDS per year to maintain this system. Additionally, all along the customer service of the distributer, Atlantic Water Products (AWP,) has been atrocious. Very unprofessional. We have to call 3 and 4 times to get a call back. We are clearly low priority now that we've bought the system. We moved recently, to a home that is a 2 minute drive from our previous home. Our first appointment to have the water system removed was canceled only hours beforehand. So we had to leave the system and then arrange with the new residents to have it removed by AWP a month later (which was the soonest we could get.) AWP does not allow same day removal and installation. You have to call them again once the system is removed to schedule installation. BUT they don't call you back until you've called 3-4 times. So we weren't able to get a re-installation scheduled for another month. When we finally got them on the phone they told us that since our system had been sitting for over 24 hours we now were advised to pay an additional $700 for new filters... keep in mind removal was $300 and installation will be ANOTHER $300. So we have to pay $1,300 to move this system, $700 of which we have to pay only because they don't allow same day installation!! The unprofessional way the company is run as well as the scammy way the sale went down has really made me question whether this product is even legitimate. A few years back I grilled one of the customer service people repeatedly to find out whether the system filters our lead. All I ever eventually got was a one sentence email saying "yes it filters out lead." No NSF certification, no "this is how it works" etc. Last year when the technician was installing replacement parts I saw that one of the under-sink cartridges had a new label with just SO many psuedo-scientific claims on it- It said it prevents cancer!? The only thing I will say is that the technicians have always seemed professional. But no one told us when we moved our system that it couldn't sit for longer than 24 hours. No one told us about the risk of bacteria. When we called to complain Gus Pfaundler, who runs the service department at AWP told us HE was disappointed with US! For not wanting to be scammed I guess? Please be aware that multiple lawsuits against Rainsoft and Home Depot for this scam have been filed and won. Please be aware there are other products that do the same thing and are cheaper. And don't be naive like we were when we were scared for our health and desperate- if someone tells you you can't take a day or two to think about whether to buy something you have to stop and ask yourself what they are afraid you will discover in 24-48 hours of research."

Krista L on July 2020

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Water Softeners questions, answered by experts

The best way to fix hard water in a shower is by installing a water softener system. This is the only way to truly ensure that hard water doesn't enter your shower—or any part of your home beyond the water softener. Most other methods are temporary fixes. While you can choose a shower filter, these filters aren’t as effective and may not remove many contaminants that cause limescale and hard water stains.

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

Softener systems extend appliance life spans, improve skin and hair health, and reduce pipe buildup by removing minerals like calcium and magnesium.

Drinking hard water is not known to have any negative health impacts. Using hard water can lead to dry skin and hair, and the minerals in hard water can build up in pipes, faucets, and appliances. Hard water is more of a threat to your plumbing than it is to your health.

By submitting this question, I acknowledge and agree that Angi may publicly display my name, city, state, and question on the website for professionals and others to see.

The Thorndale, PA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.