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"I was extremely pleased with all phases of the project from initial contact, presentation of needed services and estimate, through completion and including follow up. Their excellent services continues with maintenance requests such as pump servicing."

"i used apollo cleaning services for a biohazard cleaning at my apartment location — where my tenant had lived there for 4-5 years continuously prior to needing apollo’s services. to begin, i called on a thursday (5/11/23) morning , and apollo seemed very responsive. their employee said that he could leave the office at that moment and look at the apartment to give an estimate for the job. the next day, i received a phone call when they opened asking how extensive i would like this cleaning so that they could email me a quote. i asked for the biohazard cleaning quote for the immediate area initially, instead of the full apartment cleaning that was being up sold. i received my email quote that following monday (5/15/23) morning with a quote of $700 plus tax. i immediately called to set up the cleaning. the employee was out on a job, and would have to call me back in the afternoon. he did follow up and said that the earliest that apollo would be able to do the cleaning would be thursday (5/18/23). the team seemed to really have a handle on the cleaning, with many reinforcements on the job site. and one particular employee was very informative, answered any questions that i had, and explained what they had done. they seemed to have done an adequate job. the team left the apartment around 4:30 pm that day. i went in to the apartment following their departure to begin emptying out the apartment. i removed the previous tenant’s clothes, emptied out the cupboards and refrigerator, etc. leaving only the large furniture items that need removed after acquiring a dumpster the following week. fast forward 36 hours. i re-enter the apartment, and the area that was just cleaned by apollo has MAGGOTS. it is a saturday, and the offices are obviously closed. so, i call the office and leave a general message, since it isn’t what i would deem an “emergency” by anyone else’s standards — yet certainly, an emergency in my eyes. and i impatiently wait for the return phone call monday morning. monday morning (5/22/23), i do, in fact, receive a call from apollo. i ask what i am supposed to expect after a biohazard cleaning, and if this is normal. the employee on the other end of the phone then tells me that my apartment was “atrocious” and that it is why he wanted to quote me for an entire apartment cleaning, instead of just the biohazard area. he also expressed that usually when a biohazard cleaning is done, the area is “fresh,” and of course, the area in my apartment wasn’t. failing to see how an entire apartment cleaning would’ve helped me, considering the only affected area is the area in which apollo cleaned — i asked if it was normal expectations that i was experiencing. the employee then said that he would discuss this with his boss, and get back to me later in the week. when i hadn’t heard from apollo by thursday (5/25/23) afternoon, i emailed at 1:39 pm. my email was just a response to the quote i was initially given, and was one simple question. it read: “wondering if you’ve spoken to your boss about my apartment yet?” a response was given exactly two hours later that said: “i asked, but i will follow up with him and get an answer for you as soon as possible. thank you.” no other contact has been made with me. and the problem has definitely not been taken care of. i have acquired a dumpster, and am about to spend my holiday weekend throwing out the contents of the apartment, and ripping up the flooring. apollo has a satisfaction guaranteed apollo promise: “IF ANY SERVICE THAT WE PROVIDE DOES NOT LIVE UP TO YOUR EXPECTATIONS, WE'LL MAKE IT RIGHT." yet, they haven’t made any efforts to even keep the line of communication open with me, let alone fix the problem. and i am 100% unsatisfied with the way things have been handled. in summary, i DO NOT RECOMMEND apollo cleaning and restoration services."

"Recently changed owners so beware of older reviews!!!! Don came out to do the assessment. I previously had a leak in the bathroom and I let him know which wall was removed. That wall was again removed. When the plumber came out the wrong wall was removed in the bathroom so they could not fix the pipe in that area. When the job was completed I spoke to Brandon who assured me that I would not have to pay for the bathroom and that Don was standing right there as he was speaking to me. I got a bill for the full amount. I called Don who stated "well you told me which wall to remove ". I stated "I'm not the expert " to which he laughed. They do not do the job properly and I will never use them again."

"My wife called Servpro to request assistance and they arrived at the first opportunity which was on a Saturday which we were later informed was "after hours" and billed at a higher rate which was unnecessary. We could have waited until Monday had they communicated things properly. We were billed for 4 set ups although there was only 1, we signed for 15 machines they billed us for 20 which I think they eventually knocked down to 19. They somehow lost our final sign off sheet which my wife signed on their computer system in which the crew member and my wife agreed on 15 machines. We were also billed for labor hours that didn't seem to correspond to the actual time spent on the job which was minimal. Would not recommend these guys in the future. Work was done properly but billing was a mess. I would clarify charges prior to agreeing to any work being done. I paid the bill because I didn't want to waste any more of my time. The total cost to dry my basement and rip out the carpet was $5,085. Could not believe this cost on 600/sf of finished basement particularly when there was no water creep into the dry wall whatsoever. I feel ripped off so buyer beware."

"When i was working towards buying a house. I had hired HomeTeam to inspect the house. I showed up for the inspection and asked questions, 1 of which is why the house had newish looking dehumidifiers in the house. I was told that there was no issue and that its normal for a house of this age to have them. (I found out later that this was very wrong) Now having moved in, ive realized that: 1. there are mice in the house and they have been chewing on various things like the ventilation ducts. 2. The ventilation ducts didn't work, were clearly damaged but just looking at them, and had teeth marks on them. So those needed to be fully replaced. 3. Because the ventilation wasn't working and poorly designed, the house had a very poor system in place to get rid of humidity (which is why the dehumidifiers were installed) 4. One of the sewage lines is VERY damaged and you can smell the leaking sewage from outside, but because the crawl space was "under the house" that entire area was ignored. 5. The water heater "technically worked" but could clearly be listened to and tell that it needed to be immediately replaced, due to age and damage. I am currently up to 20K$ in repairs on things that I knew nothing about or was blatantly told false information about. As a first time home buyer I have learned a lot about what to expect from a Home inspector going forward."

"Project was nearly paid in full but only about half complete. Contractor stopped responding to numerous attempts to contact. Buyer beware."

"Great! I was very happy with Brandon's work. The basement and the whole house now smell so much better. He took the time to do the job right, and I feel confident that the problem is now fixed. Brandon does exceptional, quality work. I definitely recommend him to deal with a mold issue."

"Michael is the best! We had an AMAZING experience with him as the inspector for our new home. He was so friendly and involved us in the process, answering all of our questions. We learned so much during the inspection appointment. He didn't just point out issues that needed to be addressed immediately, but also showed us some potential problem areas to keep an eye on. Michael stayed available to answer questions that arose after the inspection and was always so quick to respond. The report he provided was so thorough and was invaluable as first-time home buyers. We are so appreciative of Michael's professionalism and expertise, and highly recommend his services!"

"BEWARE!!! they desrerve ZERO stars! we hired this company to do a simple asbestos removal of our kitchen floors. it was supposed to be very easy one day total. they had holes in the containment walls they set up to protect the rest of the home from any possible dust getting throughout the entire living space. which is a major health concern by the way.Also the failed to remove all of the asbestos they left a entire segment crumbling and hanging by our back door.they also bent every single 4 inch nail into the beams just for fun i guess. to add insult to injury they destroyed our brand new fiberglass door we had installed when we purchased the home its now covered in dents and gouges that cant be fixed with paint! also where they were sitting the tools they used in our dining room they left a circular saw running and cut through our original 120 year old hardwood floors that im so in love with and had planned on sanding and re staining. but now i have massive cuts in the middle of the room that will not be able to be sanded out im so upset with the carelessness of this company! how dare you enter somebody's home and treat it with such disrespect! and the owner DAVE GREB still believes after all of his workers negligence that he still deserves payment for the lack of job they did do and amount of damages he now added to my home! he has no resolution and is being entirely unreasonable! i cant believe the EPA has not shut them down yet this is literally the most DANGEROUS company ive ever had the displeasure of coming in contact with! side note the men that came in to remove the floor were complaining about how they were lied to about what this job entailed they were told they were just going to be supervising not actually doing any labor?!?!?! so obviously that set the tone for the work about to be done on our home by unwilling angry workers!!! what a joke of a company! the owner is ridiculously uncooperative in solving any of our issues he doeskin believe any of his workers would lie to cover their own behind I WANT ALL OF THE DAMAGE YOU CAUSED TO BE FIXED IMMEDIATELY ! this company is a joke! PLEASE do yourself a favor and dont let this man near anything you care he will destroy it and not even blink"