
Milberg & Associates LLC
About us
Specializing in vintage home reconstruction, restoration, remodeling. We have brought together craftsmen and tradesmen with more than 30+ years of individual experience into a single company. Milberg & Associates provides quality workmanship with outstanding attention to customer service. We have been providing home improvement services in the Greater Pittsburgh area for over 25 years. We are always on time and never use profanity, because our workplace is your home. Word of mouth is our best advertisement.
Business highlights
Services we offer
"Old House" Reconstruction, Air Conditioning, Bath Remodeling, Cabinetry, Carpentry, Doors, Electrical, Heating, Interior Painting, Kitchen Remodeling, Plastering, Plumbing, Repairs, Restoration, Safety & ADA Improvements., Tiling, Ventilation, Windows
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
2% | ||
2% | ||
4% | ||
4% |
"Thank you very much for the great review. We are very proud to serve our veterans. Thanks again!!!"
Went very well. Prompt and did a good job. I am waiting to hear from the owner as to the price of what was done and a bid on future work recommended to fix the leakage problem.
"Thank you for your wonderful report. We try our best to take care of our customers and maintain long-term relationships. Milberg & Associates"
With regard to the low punctuality and responsiveness scores, contact with the office of Milberg is less than stellar. When I called asking about timing of certain projects, they said they would get back to me and then never call back, forcing me to call again and again in increments of several days. The radiator mentioned above was eventually cancelled after waiting 5 weeks for any information on the timing of installation and getting none. Eventually I cancelled the radiator order and magically it was available in the next few days. At this point it was too late for our project, but Joel was insistent I pay for the radiator. I refused and he refused to accept an Angie's List coupon in retaliation.
Overall the quality of the work seems fine, but dealing with the office is not worth hiring them. And the price is not competitive for anything that we had quoted or performed. Would not recommend.
"[member name removed], I understand your frustration. Some things did not go so perfectly but please do not exaggerate where unnecessary. You started by changing the position of the closet doors which changed the height of the doors which we ordered. Therefore, we had to stop that order and re-order taller doors. Other changes that incurred extra costs included more than just adding light to closets and moving receptacles. It included additional wiring, retro-fitting fan box, re-insulation in attic, cutting and installing new drywall on barn wall of 3rd floor, etc. These changes also caused the time of completion of the contract to be extended. The problem with the radiator, as we explained to you, was that the first one arrived damaged and we had to wait for another to be shipped. This was out of our control. If you truly received bids for half the cost of ours, why didn't you accept their bids? You had agreed on the installation of this special order radiator, than once we received it, you backed out. Leaving us with the cost of this order. As for the office not being worth working with, we always got back to you as soon as we had information for you. We feel bad that you were not satisfied, but we tried to work with you as best we were able."
Joel and Andy, the partners, were very knowledgeable and helpful with decision making. I had been thinking about this project for a long time, and had pretty definite ideas about what I wanted. They were both very good about helping me decide what would work and what wouldn't, enabling me to arrive at the results I hoped for. I am sure that they would also be good at helping someone less certain to arrive at a result they would like, too- but they are especially good at enabling their customers to get their own ideas realized. I think this is a very important quality, as I have, in the past been unhappy when dealing with bossy contractors who were big on telling me what I should want!
This project did take considerably longer than the estimated time (2 1/2 months vs. 4-5 weeks), and was certainly not cheap, but it was very well worth it. All of the workmen were pleasant, punctual, co-operative individuals who did quality, careful work, and were polite and friendly. The office personnel were responsive and pleasant, too. Since I live in a co-op apartment, I was especially relieved that the workers were also considerate of my neighbors .
I love my new kitchen, and feel that the time and money were well spent.
It was also noted during the course of the job that a sewage pipe would need to be replaced for additional cost. The cost was reasonable, and, since the head contractor is a master plumber, this replacement was added to the job easily.
The administrative staff were excellent. Yvonne was a great help in getting questions answered before the job began and in pointing me in the right direction to get issues resolved during the job. Everyone showed up on time or early, completed the work in the prescribed time and were very responsive to concerns. If I left a message, calls were returned promptly. That kind of response should be standard, but seems to be the exception these days. I put high value on that level of service.
The cost was comparable to, although slightly more expensive than, other firms, but the service was worth the small price difference. I would gladly use Milberg again.
"Thank you, [member name removed], for the nice review. We try very hard for jobs to go smoothly, unfortunately sometimes we hit bumps in the road. If there is anything else we can ever do for you, please give us a call. Thank you, Milberg & Associates"
----- We received a very professional written estimate / contract in a timely manner. Contract outlined approximate start and finish dates, exact costs, processes for change orders (if necessary), and process for disputes (if necessary).
----- Workers arrived on time, as stated in the contract and completed work as estimated in the contract.
----- All work was done with care, professionalism and attention to detail.
We couldn't be happier with the job!
"Thank you for your review regarding our company. We appreciate the feedback and are happy that you are very satisfied with the results of the project. We look forward to working with you again. Milberg & Associates"
MIlberg is not cheap, but after being a homeowner for awhile and using contractors up and down the price scale, we've found that the cliche is true - you get what you pay for. We prefer to pay more to get the experience and skill that, in Milberg's case, money can buy. (If you don't do that you will end up paying for it to be redone anyway.) Also, we found that Joel would offer suggestions for less expensive ways to approach certain things so that we could make financial choices. He was also able to find deals on materials for us in some cases.
When project costs extended beyond the costs estimated, this was due either to change-orders we made as the projects progressed, or to issues that arose that could not be anticipated, which is, unfortunately, part of renovating a nearly century-old home that has not been well-cared-for in the past and has hidden quirks.
I wish I could use MIlberg again. Unfortunately, we have moved out of the area and now have to find someone else that can live up to the expectations Milberg has established. We had some work done on our new home that made us miss Milberg terribly!!! Please open a branch in Eastern PA!!!
"Thank you for the wonderful report. We are a small company and we work hard to give our customers the quality workmanship they deserve. It was a pleasure working with you."
Their work was the highest quality and each day they left the site clean and in a condition that we could make partial use of it. The guys doing the work were polite well organized and productive. They also pay a lot of attention to detail.
Here?s the best part, they showed up on the day that we agreed to and showed up every day after that until the work was finished. I find that a rare quality in small contractors. They also return e-mails and phone calls promptly.
"Thank you for the wonderful report. We are a small company and we work hard to give our customers the quality workmanship they deserve. It was a pleasure working with you."
"Thank you for the wonderful report. We are a small company and we work hard to give our customers the quality workmanship they deserve. It was a pleasure working with you."
Licensing
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