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"They were very helpful and also took a look at our downstairs unit that was giving us trouble. I'm glad we went with them."

"They did a great job, although a little expense despite the fact that I had already bought the new faucet."

"They did good no complaints so far. I'll let you know next month if I feel the same way."

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"Golden Rule is the best. They do high quality work and don't nickel and dime you. I had issues getting the tub and shower kits from the big box stores, even one getting damaged and Golden Rule took care of everything, even at the last minute."

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"(UPDATED REVIEW)Another company referred me to Zoom Drain when I had a sudden backup into the basement. It was an emergency and the Zoom team arrived quickly. It was clear that there was a blockage (wipes — don't flush them!!!) and that the house drain and curb trap were dislocated and would have to be dug up and replaced. For the immediate problem -- unblocking the drain temporarily so the house could be inhabited -- they offered a choice of the cheaper snaking and the more expensive hydrojet treatment, which they said would leave the pipe clean. Of course I took that. It didn't clear the drain and they didn't try the snake, saying that it wouldn't fit through from inside. I paid $563 for this failed job, figuring that the clog was impossible to clear. They said the $563 could be applied to the cost of digging up and rebuilding the drain and trap, and gave me an estimate for $13,000 emergency service (or $10,000 if I could wait until the next week). Thinking it could be worth another try, I called a local plumber, Goodman. They snaked it from the inside and unblocked the clog. They said it didn't make sense to jet first in my situation and explained why you would snake first and then escalate. They charged me $165, and also gave me an estimate for the repair job that was less than half of Zoom's. Though I didn't end up using them, it was at least in line with what I now know is the normal price. The application of the $563 to a $10,000 bill would still have been around $6000 too high! Now, I want to mention that the Zoom workers seemed very nice. Maybe they're just following instructions from the company. I just don't appreciate the practices of a business that seems to take advantage of the customer's desperation in an unfamiliar situation to upcharge them and overcharge them, at least judging by my experience. UPDATE: Zoom Drain has apologized for my experience and refunded me the full charge. I have adjusted the letter grades accordingly."

"Working with Roberto and his crew was an absolute pleasure! Their expertise and attention to detail transformed our outdoor space into a stunning porch (Parthenon). From the initial planning stages to the final touches, their professionalism and commitment to quality were evident every step of the way. Timely, reliable, and skilled, they exceeded my expectations. We couldn't be happier with the results—a beautifully crafted porch that has become our favorite spot to unwind. Highly recommend this contractor for anyone looking to enhance their outdoor living space"

"Pete Russo Plumbing is one of the best, if not THE BEST, plumbing companies in the area. I recently had the need for a plumber, and on the recommendation of a couple of neighbors, called Russo. I could not have been happier that I did! Todd, the gentleman who answered my call and scheduled my service, is a true professional. He answered my questions, quoted a price, etc. in a truly professional manner. Alec, the plumber who performed the work at my home, is an amazing plumber. Not only is he a skilled technician, he is intelligent and resourceful when seeking solutions to any problems which might arise along the way. If you are in need of a plumber, and don't know who to call, contact Russo. You will be glad you did."