Get matched with top toilet pros in Charlestown, MD

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"Over estimate, wanted to replace entire fixture, wall and faucet for 1500 dollar fee, all that was needed was the ball valve replacement that ended up costing a total of 50 dollars that a friend knew how to do."

"Our first encounter with Len the Plumber for gas boiler repairs went well and lead us to purchase a service contract with them for the 15% discount. However once we needed actual plumbing services and after they provided their "free" HVAC annual inspection it all went downhill rapidly. As others have noted the %15 discount is a concept they don't really honor. We were charged $1100 for less than 30 minutes of work for a repair that only required one cut and a simple joint (We had already removed the drywall and trim for access) and about $30 in parts (which by the way good luck getting an itemized bill from these people). On the HVAC side they broke what was a perfectly functioning 4 yr old AC HVAC and then wanted to charge $1200 to figure out how they broke it plus whatever parts they dreamed up needed replacing. They tried to claim the capacitor was bad. BTW - they brute force discharge the capacitors on units as part of their "maintenance check", something they should never do. We had BGE come out since their info was on the installation tag on the air handler and they diagnosed the issue in less than 30 minutes finding the thermostat had been burned up by mis-handling by the Len tech. They also said they never brutalize the capacitors the ways these guys do unless there is already a suspected issue with it. That's because the capacitor could be damaged by the way they handle it at Len the Plumber. So the "free" annual HVAC check cost me 3 days of discomfort and $250. Len refuses to admit wrong doing and will not reimburse us. They got $5000 in fees from us in less than a year so they don't care if we leave because they know another sucker is just around the corner waiting to be taken. These guys should lose their license given their business practices. Stay away from them at all costs."

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"Never heard from them"

"Not good, the contractor showed up late, if at all. He installed cracked tiles, built a crooked knee wall, tiles were loose, left the place a mess, and damaged the carpet. Upon exiting the home after being fired, he vandalized the property. He scratched the new shower pan and tub with a box cutter. I criminal charge is pending due to the damage."

"Carlos and his crew do great work. They are clean and efficient. I have used them a few times and would use them again."

"Outstanding workmanship and professionalism! Joe and his crew were meticulous in the work they did and in keeping the area neat and organized. I was always kept up to date on progress and always informed on what to expect with scheduled deliveries. Joe and his crew were always on time and the attention to detail was just excellent. Highly recommend!!!"

"Fantastic! Devin and his team remodeled three of the four bedrooms in my townhouse in Clarendon: the first about four years ago and the other two bathrooms two years ago. He also built me a new closet in the master bedroom. The entire experience was amazing. The work is top quality - years later it still looks perfect and I have not had any problems - and his team is polite, professional, timely and they left my home spotless when they left. And since the work has been completed, Devin has helped me with little issues for free whenever I needed help. He is truly a talented professional and a stellar person. Can’t recommend highly enough!"

"I’m very pleased with the repointing of the bricks on my front steps. CBJ did a very thorough job and the steps look great! Doug was really easy to work with and kept me well informed throughout the whole process. I definitely would recommend CBJ Home Improvement."