Get matched with top gas log pros in Fairview Village, PA

"I had contacted Chimney Cricket and passed them on to my Parents to have work done on their house in Oct. 2016. I am writing as I have just purchased the neighboring property and have had an opportunity to review the documents my father has and to inspect the "work" that was done. Initially Chimney Cricket was very responsive and prompt. A proposal for the stabilization and repair of the shared chimney, stucco restoration and the installation of a chase cover was signed nov. 2016 and a deposit made. As the work was being completed the technician collapsed a section of the Chimney into the flue. rather than remove the debris and remaining section of the chimney, the technician pushed the rest of the debris into the flue and continued the stucco flex application and chase cap. My father was not pleased with this development and expressed that at the time. in January 2017, my father was able to go up to the roof and inspect the stucco flex application and "repairs" to stabilize the chimney. at that time the stucco flex was observed to be inconsistently applied, inconsistent application, use of stucco flex to "repair" gaps that were part of the contract for repair. Cracks in the stucco flex were observed throughout and the chase cap was only partially secured. Chimney Cricket was contacted and they replied that it would be repaired in the spring of 2017. in June 2017 my father was called by a technician stating that they would be at the house in 10-15 min. the visit was declined as my father was at work. It was requested that 24-36 hour notice of visit be provided so that he could be on premises to observe the work being done. the technician hung up on him. Chimney Cricket was again contacted via email in Aug 2018. there was no reply. They were contacted in sept 2018 and again there has been no reply. I have since taking ownership of the neighboring property at my own expense, removed the debris that was thrown into both my parents inactive flue and the neighboring flue. It was also necessary to cut a whole in the chase cover in order to vent the ACTIVE FLUE from neighboring property. The previous owner had certified that it was not an active flue, I am VERY surprised that the technician did not visually verify that claim seeing as he could have KILLED THEM AND THEIR NEIGHBORS, my parents."

"Alliance Chimney came and replaced my chimney liner this week, and I had a great experience with them. They offered me a reasonable quote, and when the job became more difficult than they expected, they didn't charge me anything additional, and they handled the job incredibly professionally. I'm very satisfied with the work they did."

"Fantastic . Igor informed me as he did everything that was needed to repair our fireplace on the back porch. He fixed what he could and replaced anything that was needed . Very quick and efficient."

"The team at Fireworx installed a gas fireplace insert for me. From the initial consultation and estimate with Bobby to the install with Andrew and Daniel was flawless. They were professional, clean, and came in under my budget. I’d highly recommend them for anyone looking for fireplace installations."

"Very professional throughout the maintenance and cleaning of fireplace. Very knowledgeable and efficient. Would highly recommend this company and will use them again in the future."

"In addition to doing the job I needed, Andrew pointed out two areas in my natural gas utility that were less than safe. His estimate included those fixes, and it was more reasonably priced than expected. Thanks Andrew."

"We hired this contractor almost a year ago to do various projects. The work was supposed to be finished in 10 days according to the contract. We are here almost a year later and there is still work that is unfinished. I paid Martin before all of the work was completed, and I can’t get ahold of him to finish the work now. The pipe still hasn’t been cut, and there is still a huge piece of concrete in our side yard. I’m not sure what to do now."

"Greg and team came by and gave me multiple estimates for our chimney (c. 1950s) with visible chunks of brick and mortar missing from 50+ years of wear and tear. His team decided to only caulk the J channels (for $300 - gougers), and left 6 big gaping holes untouched. Fast forward two months later, we get a leak in the ceiling caused by these holes that should have been filled back when they came by to caulk perfectly fine J channels. Lessons learned: 1) do not trust contractors to do a job right; 2) always inspect after they say "work is done"; 3) just do the job yourself."