Get matched with top gas log pros in Exton, PA

"Joe did a great job on repairing my gas fireplace. My pilot light would stay on but my logs would not fire up. Joe called the afternoon before and gave me an approximate time for the next day visit. He call again the morning of and said he was at a site and would be at my home afterward and the time depended on the previous job. He estimated an additional hour to arrive, and he did come on time. After the initial cleaning he tested the fire and it came on but would not stay lit. He diagnosed the wall switch might be bad and it was so he replaced it. Cleaning the glass was needed and appreciated. All is good and working fine. His rate was fair and I enjoyed his customer service. He's a good fellow."

"I received a quick response from George and he scheduled one of the experts for the job. Igor is the expert, arrived on time, and clearly explained every step of the process. The issue was addressed and our gas fireplace is functioning well. I would highly recommend George and Igor. Thanks, George and Igor!"

"Correct diagnosis was made for a 20+ year old much loved gas fireplace that was unable to light. Parts were found and ordered. A two man team arrived promptly at the appointment time to remove the old pilot system and install the new one. They completely covered the floor in the area of their work so not a drop of debris was left. They worked intensely for an hour. The result is a beautiful clean burning fire place and a very happy homeowner."

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"They did a great job installing our gas line."

"Helped talk through options with the stud bay space available, set up new gas valve for my oven."

"It was an emergency call and a serviceman arrived in less then an hour. Plan to always call Benjamin Franklin Plumbing."

"They replaced the leaking flexible pipe, but the gas company found a small leak again afterwards, so they came out again and fixed it. Not sure why it wasn't perfect the first time, but these things happen with propane systems. Mattioni was prompt about returning the next day and making sure it was fixed. No problems since."

"A few weeks ago our gas hot water heater died. We had never used Valdel Plumbing before but were extremely impressed with the entire experience. We found them on Angie's list as being highly rated and there's a reason for it. We called them at 7:30 in the morning and by 11:30 AM had hot water and that's not exaggerating! Their specialist, Steve Ault was awesome and very knowledgeable. He quickly got to work dismantling the old unit. He even had a new heater and all the parts on his truck so there wasn't even a delay in waiting for parts or a new heater to be delivered. He also installed a drip pan, a pressure regulator and re-routed some of the exhaust piping for better venting. The price they charged seemed to be in line with the work performed. Obviously, based on our first time experience, we'd highly recommend Valdel and Steve for any residential plumbing work. Thanks Valdel!"

"I needed to have the gas line behind my current stove relocated so that a new stove could be installed. Sounds simple right? Not if your home is over 150 years old! Jerry and his team did a fantastic job of chipping away at drywall, brick and who knows what else to successfully relocate the gas line. Not only that, he had noticed on the day of the estimate that my water line to the fridge was leaking and that both my dishwasher and aforementioned water line did not have up to date shut off valves which could delay installation (again!) of my new appliances. I was very pleased with the service I received and the care they took in cleaning up after the jobs were completed. I will definitely use this company again should I require plumbing services and recommend them to my family and friends."