Get matched with top fireplace pros in Exton, PA

"I recently used Alliance Chimney & Energy to inspect and clean my chimney. They were very thorough and professional. The technicians arrived on time, explained everything clearly, and left my fireplace sparkling clean. However, if you're looking to upgrade your fireplace for more heating efficiency or add a new heat source altogether, Belle Flame [https://belleflame.com/] might be a good resource to explore. Here's why: Focus on Heating Solutions: While Alliance Chimney excels at fireplace maintenance, Belle Flame offers a wider range of heating options beyond traditional fireplaces. They carry high-efficiency wood burning stoves and fireplace inserts that can provide significant heating power for your home. Efficiency and Clean Burning: Modern wood burning stoves are designed to be much cleaner burning and more efficient than traditional fireplaces. This can save you money on firewood and reduce your environmental impact. Overall, Alliance Chimney & Energy did a great job cleaning and inspecting my fireplace. However, if you're looking for additional heating solutions or a more efficient heating option, Belle Flame might be worth considering."

"We love the fireplace. The guys were professional and quick, and when the fireplace needed service they were responsive and got everything back up and running great."

"Great. Is my fireplace lit immediately?"

"The person who came was very knowledgeable and friendly. He did a great job and he was nice. I ended up needing help with the electrical switch on the fireplace. We are very satisfied with them."

"Al was fantastic! He clearly explained that my fireplace was shutting off as a safety feature due to low oxygen levels. He also reassembled the logs in the firebox and showed me the proper way to start and stop the fireplace. Highly recommend his service!"

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"We are very happy with Image Chimney Care services! They provided reliable and professional service. I would recommend to my friends and family for their service. Thank you! I give 5 rating for their service. Sincerely, P. K."

"Boy if you're looking for masonry work - end your search here. From the first inquiry to the completion of our project, they were responsive, respectful and do great work! They cleaned up any mess, they even rinsed my driveway. This is how it is supposed to be. We added a full fireplace wall of brick veneer and we couldn't be happier with the results. Thank you to the entire crew at Disciple!"

"I contacted this company for an inspection and potential cleaning of my fireplace. I met with Mr. Ray on the confirmed date and time, he was very professional and informative about the task and my options. He completed the inspection and cleaning in a timely manner without leaving a mess behind. I highly recommend this company!!"

"Joe came and fixed my fireplace with no problem."