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"We hired Groundworks (formerly Baker?s Waterproofing) for a $20,000 basement waterproofing project that was promised to be fast, dust-free, and high-quality. Instead, our home was left coated in concrete dust, parts of the job were rushed, and unsafe wiring still powers our sump pump. Promised electrician service has yet to happen. Three months later, the $10,000 filtration system is still unusable. This project has cost us significant time, caused stress for our family, and left us with ongoing safety concerns. We cannot recommend this company based on our experience. Although one middle manager tried to help and arranged partial repairs, upper management ignored most issues. Three months later, the air filtration system remains unusable, electrical hazards persist, and no restitution has been made. What an exhausting mistake at a deeply personal cost. "

"job was done in a timely manner, however was not done in a professional workman like manner, Which the contract states it would be done. When the estimator came he explained what would be done to eliminate water issue. When we asked how does water get removed outside and how they would undermine stairs and walls he simple stated the installers will go over that with you when they come. The installers said they would be channeling under the step and walls, which are only 2 1/2 inch walls. The last step was also a simple channel as well. More time consuming perhaps, when you charge $3000.00 more than another contractor, homeowners are believing they are getting a professional job! They cut her stair runner instead of peeling it back so it could be glued back down. she needs replace whole runner now and company could care less including there estimator! sheetrock replacement also more expensive because took a hammer to the walls instead of saw zall,nice straight lines! also have photos."

"The two technicians that came were great. They were polite, helpful, caring, knowledgeable, helped me out and did fantastic job and clean up"

"I am an extremely dissatisfied customer.This job has too many mistakes to go into them all.They were willing to repair a few of them like siding coming off,nail under siding and trimming off some J channel.They were not willing to even admit to other mistakes such as uneven corners,siding that doesn’t match on both sides of windows, siding that is not level or cut short or missing above window.As for the roof I found out it’s cut short,seals were missing and rake edges are installed improperly.This job is a total failure (beware of looks good from road) I decided to trust this guy from the start.What a mistake that was.He told he was rated #5 on Angie’s list and I didn’t check till after he trashed my house. I couldn’t find any rating for him although their were some reviews.He had good reviews but last 2 were in 2015 and not good at all."

"I did not get the service that we originally talked about I am very unhappy"

"Rick at Epic took our deposit money and guaranteed a max amount would be withheld if we backed out our project. After receiving a quote that was $70k over our budget, which he said he could work within our budget and would not provide a quote without deposit, we decided to back out. During the whole process Epic cancelled or rescheduled meetings at the last minute several times and was overall unresponsive. Epic the billed us double what they initially said would be the max. After much discussion they finally agreed to honor the original agreement. Since then, they have not sent any additional refund that was agreed upon and have stopped responding to communication. This was our first experience with a home builder and the worst experience I’ve had with any vendor of any kind. There are plenty of builder options, STAY AWAY FROM EPIC!!!"

"DO NOT HIRE THIS COMPANY TO RENOVATE YOUR POOL. They will do the job, make a mess, create problems and once they have your check, Izabella will disappear. Renovated our pool in May, 2022 and was immediately notified of a problem with the quartzite finish. She disappeared for 21/2 months and until a call letting her know we would take further action, she finally showed up. Now, she is blaming us for the problems she created and is acting as though she is doing us a favor by suggesting a solution that may do further damage. AGAIN, I CANNOT SAY IT ENOUGH--DO NOT HIRE Izabella at PRICE RIGHT POOLS. Terrible!!!"