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Wertz and Co
Electrical Baseboard or Wall Heater - Repair, Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting,
About us
Roofing and Chimney contractors, Since 1926 17 employees, Free Est. fast services family owned NFI Cert. BBB A+ rating. Additional contact name - R.L. Becker. Must mention Angie's List to redeem discount.
Business highlights
Emergency services offered
99 years of experience
Services we offer
Roofing repair, caps, chimney rebuilds, cleanings, liners, power washing, repointing and rebuilding & air duct cleaning.Out door living needs hardscape pavers outdoor kitchens, shingle and flat
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.332 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 6% | ||
| 9% | ||
| 6% | ||
| 6% |
Showing 1-25 of 32 reviews
Sharon B.
Mar 2022
The two technicians that came were great. They were polite, helpful, caring, knowledgeable, helped me out and did fantastic job and clean up
Patrick H.
Jan 2018
The cons: Punctuality. Day 1. They called me an hour after they were supposed to be there because the Foreman had a family issue. OK, I understand. Day 2. Perfectly Sunny Day, 88 degrees. They no-called, no-showed. When I called them, they cancelled due to the weather. Then the Foreman calls me personally to tell me that they didn't get the parts in. Grrrrrrrrrrrr!!!! The pros: The job was done right the first time. It's been about 6 months with a few heavy storms and some snow, and there have been no leaks or other issues. Also, the exhaust pipe came out of the house on one of the seams, and they had trouble get the boot to look nice, but they worked until I was satisfied. I will take a punctuality issue over a leaky roof any day :-) Over all, Job Well Done!!!
Response from Wertz and Co
"We appreciate the review, We apploigize for the inconvenience. This review will be discussed with the company, and ensure we improve the customer service experience. Thank you again! We appreciate your business."
Sue U.
Jun 2017
Wertz & Company did an excellent job. Were on time and even worked in the rain. Crew were exceptionally hard working...did their job right the first time. They were on time, cleaned up after themselves. Bill their foreman was on the job to make sure everything went smoothly each day. Since I am a widow and this was my first major construction project... I cannot say how grateful I am to everyone, from the owner Rob, to the office staff, to Bill the foreman and to the workers that completed my job!! Thank you everyone for making this a stress free experience!! Sue
Response from Wertz and Co
"Thank you for taking the time to write the review we appreciate your business"
Jon R.
May 2017
very well done quickly on time
Response from Wertz and Co
"Thank you for taking the time to write a review we are glad we could earn your business"
Carolyn C.
Mar 2017
I do not think they were professional at all. I had a noise which is gone, but now I have a swish that is in my powder room. They told me they did not take something apart on my chimney. I saw something on my roof and the cap was off and there was a black cylinder sitting on my roof. I want to see how they will follow through and take care of this problem that I did not have until they came to my home in December. I talked to the main man, he said he cannot get to me within two weeks. Awaiting satisfaction.
Kay M.
Jan 2017
Great! Fast friendly service.
Response from Wertz and Co
"Thank you for your review, we appreciate your business"
John W.
Apr 2016
They sent someone out the same day I called to give a price estimate. When I agreed to service they were able to start the repair next day. The crew that showed up were on time, polite and professional. They completed the work within the time estimate I had been provided.
The request was for them to try and match the original building materials (we're preparing to sell the house, and wanted the brick fireplace to look good) to the best of their abilities. They did a wonderful job, it's looks better than we could have hoped.
We would recommend to a friend, or use again.
Response from Wertz and Co
"Thank you for taking the time for the review we really appreciate your business if we can be of any further service please give us a call"
Theresa H.
Jan 2016
unknown
Response from Wertz and Co
"Thank You for taking the time for the review. I would like to have you call me to discuss your experience with Wertz and co. If you would be so kind to call me @302 275 5719 I would appreciate It. I strive for nothing less then the best customer service experience. I apologize to you if we did not deliver that to you. I would like to hear where we can improve. Thank you again for taking the time for the review, Bob Becker Operations manager, Wertz and Co.."
Heidi M.
Jan 2016
unknown
Response from Wertz and Co
"Thank you for your business, and taking time for the review. We apologize for the delayed start. Thank you again."
Ellen B.
Dec 2015
Our Home is old. The chimney was falling apart and blocked. In order to hook up our new hot water heater, the chimney had to be opened and lined. It was a difficult job and the men were determined to get this job done and make sure the job was complete before they left. They were wonderful! They accomplished getting all the debris out of the chimney and installed the liner. They cleaned up nicely and made sure that we were good to go!
Response from Wertz and Co
"Thank you so much for taking the time for the review we appreciate your business and if we can help you in the future please call us"
Pat M.
Oct 2015
Said they could repair leak in mud room roof but couldn't guarantee it. Paid 600.00 for repairs and roof is still leaking.
Response from Wertz and Co
"Mrs. [Member name removed], We would be happy to return to trouble shoot the area again. but when we do a repair since we did not put the roof on we can not warranty the work, but you should have been informed that if the repair we did make did not stop the leak and give us a call and we would come back out to trouble shoot it again. So please call the office and we will come back out and see if we can stop it. Thank you"
Amy P.
Sep 2015
.
Response from Wertz and Co
"Thank you for the reveiw"
Jay W.
Sep 2015
unknown
Response from Wertz and Co
"Thank you so much for taking the time to write a review, Wertz and co appreciates your business."
Gary Y.
Jul 2015
unknown
Response from Wertz and Co
"Thank you for taking the time for the review, We appreciate your business."
Sharon S.
Apr 2015
unknown
Response from Wertz and Co
"We appreciate your business and thank you for the review!"
Erika M.
Feb 2015
.
Response from Wertz and Co
"Thank you for taking the time to write the review. We appreciate your business and hope if you need future service you will give us a call. Thank You Wertz and Co."
Thomas F.
Aug 2014
On time, on schedule, very professional. Quality job.
Response from Wertz and Co
"Thank you for taking the time for the review, Thank you for giving us the chance to earn your business. If we can be of further assistance please give us a call. Thanks again Bob Becker, Operations manager."
Nichole D.
Jun 2014
unknown
Response from Wertz and Co
"Thank you for your review, It was a pleasure serving you.."
Timothy H.
Jun 2014
Contacted Wertz for replacement of roof (due to leaks) and repairs to our deck. down gable vent. They came out and gladly replaced our roof but never informed us that the leaks weren't from the roof, they were actually from an upside gable vent. Which we didn't find out until a few months later when we called them back to complain the new roof was leaking. The rook itself looks beautiful and I have no camplaints but the crew left behind lots of debris (nails, old roof pieces) and broke a deck cabinet without telling anyone that I had to call and complain about. They returned the next day to repair it but I felt they should have mentioned it when it happened.
The deck repairs were never completed because when they came out to do them, we were informed that there was no was they could actually do them for the quoted price and would need to come back to requote. It took a month of phone calls and emails threatening to complain to BBB to get them back out here but by that point I knew I wasn't going to go with a company with such poor customer service.
Greg C.
May 2014
We had some gutter cleaning done and they told us to have the roof checked out. They said they would do some basic maintenance and some other repairs. When they got up on the roof they said it did need some maintenance but, they only did maintenance on roofs that were installed by their company. The only way they would work on our roof is if we got a whole new roof! We told them we weren't in the market for a new roof. I stopped answering their phone calls after that.
Response from Wertz and Co
"[Member Name], We gave you a proposal on July 23rd 2013 for a roof replacement. Proposal # 617711 in the amount of $6400.00 I guess you purchased the Angies list deal for the Inspection and minor repair deal. When we Looked at your roof in July we stated you needed a new roof and that is why we gave you the proposal. The Angies list deal was for a roof Inspection and minor repair.. Example caulking boot collars or a Minor caulking of the roof. Unfortunately your roof needs more then that. Wertz and co repairs roofs everyday that is not a roof we installed if it is repairable. I would love to have you call me personally 302 658 5186 to discuss this matter. The only way we would not do repairs if (1) it would be under a warranty from another company ( because it would void your warranty (2) If it was beyond repair, meaning it would cost you more to repair then to replace, so you would have a warranty. Thank You Bob Becker Operations Manager Wertz And Co. Awaiting your call"
William D.
Apr 2014
unknown
Response from Wertz and Co
"Thank you for your review. It was our pleasure to be of service to you."
Austin B.
Feb 2014
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Response from Wertz and Co
"Thanks for the review!"
Arthur M.
Dec 2013
They did very well. They got here as soon as they could with all the other calls they were getting for roof repairs due to a storm. They didn't charge anything. They just came in and made the repairs real quick. I put a new roof on the foyer a couple of years ago and it was covered by the contract. The experience I've had with them has been very good. They put on the new roof in a day or two. They are fairly prompt and they do good work and there is no further hassle with them.
Response from Wertz and Co
"Thank you for your reveiw"
Kimberly T.
Dec 2013
They were to patch around the chimney. I thought it was completed til last week during a big storm. It started to leak again. :-/
Response from Wertz and Co
"Thank you for your review, If your still having a leak please call us and we would be more then happy to come back out at no charge and see if we can trouble shot it. Thanks again"
Kellie B.
Dec 2013
On the first day, the clean-up of the work materials was not
complete and over night the wind blew some of the materials from my front porch
roof into my neighbors’ yard. The next day I spoke with the crew foreman and he assured me that the clean-up would be
better that day, and it was. The work took four days to complete and at the end of the job all materials were removed
and my yard was returned to its original state.
complete and over night the wind blew some of the materials from my front porch
roof into my neighbors’ yard. The next day I spoke with the crew foreman and he assured me that the clean-up would be
better that day, and it was. The work took four days to complete and at the end of the job all materials were removed
and my yard was returned to its original state.
Response from Wertz and Co
"We appreciate your business, Thank you for taking the time for the review, if we can be of further assistance please give us a call. Thanks again"
Licensing
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FAQ
Wertz and Co is currently rated 4.3 overall out of 5.
Wertz and Co accepts the following forms of payment: CreditCard
Yes, Wertz and Co offers free project estimates.
No, Wertz and Co does not offer eco-friendly accreditations.
No, Wertz and Co does not offer a senior discount.
Yes, Wertz and Co offers emergency services.
No, Wertz and Co does not offer warranties.