Get matched with top heating and air conditioning pros in Croydon, PA

"East Coast comfort did the most horrible thing to us, and they have treated us with utter contempt. We have been with East Coast Comfort since they began when Ed McCollum and Anthony Mongeluzi started the company in 2006. Both Ed and Anthony were to our home in the early years of their business, performing maintenance and repairs, and one of them was here when they installed our current unit. We gave them a favorable review on Angie’s List, and we have never had any complaints about them in almost 20 years, until Lisa Hawthorne. We schedule routing maintenance, so we do not have equipment failures and outages. We have repeatedly been asked by Ms. Hawthorne of East Coast Comfort to reschedule our maintenance appointments, and we have always acquiesced. This occurred again a few weeks ago, and we rescheduled for last week. Ms. Hawthorne again called the day before our scheduled maintenance appointment last week, asked again to change the appointment because of the volume of emergency calls they were receiving, and we agreed as long as Ms. Hawthorne promised we would be given priority scheduling if our system went down. The next day, our air conditioning failed, and I contacted Ms. Hawthorne. A technician came to our home on the afternoon of the next day, but he said parts had to be ordered, and it could be days before they would arrive. I have emails supporting that we requested Ms. Hawthorne to order the needed parts, and she emailed back that the parts would be $1500.00 and labor $500.00. Though we made it clear from our emails that we wanted to get the system repaired as quickly as possible, she did not order the parts and would not grant us priority scheduling. When we learned of this betrayal, we contacted William Henderson Heating, Cooling, Plumbing, and Electrical Services. They worked us into their schedule for same-day service. I have an email exchange that proves how disdainful Ms. Hawthorne was to longtime customers of East Coast Comfort, both of us senior citizens, and one with a cardiac condition. A request we made to Ms. Hawthorne to speak with Mr. McCollum or Mr. Mongeluzi was ignored. In other words, other people had their systems repaired because of our kindness, so we can swelter in the heat and humidity. I consider their behavior toward us to be elder abuse. Good riddance East Coast Comfort, we are now receiving our comfort from William Henderson."

"They were responsive and easy to get in touch with. They do what they say they are going to do."

"I am very disappointed about the follow up from Mullen. I told him I needed a letter for my insurance company before I hired him. He assured me he understood what was needed, he provided such letters in the past. The work was completed satisfactorily early this year but he never provided what I hired him to provide. After numerous calls and texts he left me no choice to leave this bad review. I will never ever use Mullen again and never suggest him to anyone else.?"

"Dave did a fantastic job on our garage ceiling drywall that had fallen down in area. He is great to work with, pricing was fair, and works very efficiently. I highly recommend Dave's Handyman Services for various miscellaneous projects."

"Hired Bryan for painting. His team were on time, polite, neat and performed a GREAT job! Will hire again!!"

"AAA provided prompt and expert service. A representative visited my home on a Monday to assess options and offer recommendations, and the new heater was professionally installed the following day. Every AAA representative I interacted with demonstrated exceptional professionalism, extensive experience, and a friendly, informative demeanor. The service provided was excellent. I plan to use AAA again for the installation of a tankless water heater."

"Great guy great service! "

"Excellent service was provided from start to finish. Valentino diagnosed our issue and was able to resolve our problem quickly and efficiently. He educated us on our system and offered good suggestions. We would definitely use him again. Outstanding service and value."

"My wall gas heater one day just went out. I called several companies and was told they didn’t service that type of heater. One company gave me the number for Angi. The guys with Whitestone came immediately and suggested I replace it because the problem was the pilot. I bought a new heater and they installed it in just a couple of days later. I feel that they were very knowledgeable, diligent and pleasant. It’s working great."

"Great work."