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Trustco Heating & Air

Heating and Air Conditioning Service, Deck Maintenance,

About us

Family owned & operated serving the Philadelphia areas with 30 years experience. Owner is involved in all aspects of business which guarantees a satisfied customer and job well done each and every time. Additional DBA - Trustco Heating & Air.

Business highlights

Emergency services offered
36 years of experience

Services we offer

Repairs, maintenance and tuneups, new systems and replacements, boilers, furnaces, heatpumps, electric heat, central heating and air conditioning, ductwork, radiators, humidifiers, fuel gas piping & chimney work.

Services we don't offer

Oil heating, Geo-thermal, steam systems & floor radiant.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • MasterCard
Reviews
4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-19 of 19 reviews
Robert S.
Jan 2023
5.0
Yes, I recommend this pro
Wow what great service I had with Frank and Trustco. My heater went down on a very cold night I called Trustco and Frank came to my house within 1 hour. He is very friendly and professional and explains everything he is doing. Any questions you may have he will answer. I learned allot from him just watching what he does. I would recommend Frank and Trustco for all your heating and air conditioning issues. Great job Frank and thanks again. Rob S.

Ariel E.
Sep 2021
5.0
Yes, I recommend this pro
Phenomenal work! Our AC was leaking over the floor on Labor Day and Trustco came out within the hour to help! I am incredibly thankful for their service. Our drip line was clogged and Trustco rerouted the drip line and added a pump. I appreciate their hard work and dedication to their customers!

Burton F.
Jun 2021
5.0
Yes, I recommend this pro
He (Frank) was on time, took care of the problem I was extremely impressed not only with the service but with the price as well. Very informative on how I can take care of my unit and I have 2. He deserves all the commendation he can get.

MICHELLE M.
May 2021
5.0
Yes, I recommend this pro
$600,000
Although he ultimately didn't do the work because it wasn't in an area where he works, he offered to give me advice on the systems on which others were quoting. This information was invaluable as i pretty much did not know much about HVAC. Thank you Frank!

Corrinn F.
Oct 2020
5.0
Yes, I recommend this pro
The technician {Frank} from Trustco, performed an annual tune-up on my gas boiler and replaced my faulty heater thermostat. Frank was very thorough with his inspection of my gas boiler and when he encountered a faulty part, he explained in detail why the part needed to be replaced in order to avoid major repairs in the long run. I am totally satisfied with the services that Trustco rendered to my gas boiler and I would not hesitate to contact them again. I will definitely refer Trustco to my family and friends if they are ever in need of an excellent heating or air conditioner repair company.

Shannon S.
Sep 2020
5.0
Yes, I recommend this pro
missing ring
Response from

"Unusual service call. Investing in a video Borescope camera proved to be valuable. Delighted! we were able to retrieve your wedding ring from behind the bathroom cabinet. Trustco Htg & Air"


Joseph C.
Feb 2020
5.0
Yes, I recommend this pro
$17,500
Frank came out on time. He did a great job at a fair price. I would hire him again 100% If you need heating or A/C work done I would call them.
Response from

"Another satisfied customer, It's what we're about!!"


Joe C.
Oct 2019
5.0
Yes, I recommend this pro
$550,000
It went very well and accordingly to plan and estimate. Also he repair dryer vent with no charge.

Andrew M.
Aug 2019
5.0
Yes, I recommend this pro
$570,000
Overall great experience. Frank was super communicative, delivered everything as promised, and explained everything thoroughly. Very fair pricing, quality work, and peace at mind when it came to replacing my AC condenser and high velocity evap coil. Would definitely recommend them to those in the Philly area.

Joseph B.
Feb 2019
5.0
Yes, I recommend this pro
After having a few other contractors work on our heater with little success, we called Trustco. Frank identified the problem as a bad electrical board which kept causing the unit to shut down. He was honest and professional, even showed me a few ways to troubleshoot the unit first before calling a repair man. His pricing was also fair and I would highly recommend Trustco.

Mike P.
Dec 2017
5.0
Yes, I recommend this pro
Was a great experience after numerous contractors that we call out ,Most didn't have to much knowledge and acted confused. Trustco was knowledgeable, explained the whole job to us. He was profession, reliable and honest.

Maurice W.
Dec 2017
5.0
Yes, I recommend this pro
I need my duct work upgraded in my house and I called frank to take a look at things. He came and gave me the advice of what I can do and I trusted his word. He came a week later and did an amazing job. I very satisfied I would recommend everyone and anyone to use this company for any HVAC issues.

Rahul G.
Aug 2017
5.0
Yes, I recommend this pro
Work was done quickly and on budget.

Ayesha S.
Aug 2017
5.0
Yes, I recommend this pro
Trustco was very professional and prompt. They actually fixed some work that another heating guy had done incorrectly in a house I was rehabbing. I wish I had used this company in the first place because the owner Frank knows his HVAC stuff! I've referred him to many friends who've all had great experiences. His price is always extremely competitive compared to other quotes and his work is great. I call him every time I'm working on a new property. Thanks Frank!

Evelyn E.
Aug 2017
5.0
Yes, I recommend this pro
$400
Mr. Frank completed a work of excellence installing a heating and AC unit in my house. The system is working great and the price was right comparing with other providers. He completed the work in a timely manner and removed the old system. He leave the area clean and organized. He explained how the unit work and went the extra mile installing a little fence to avoid my dog messing with the outside unit. I had a great experience with this company.

Frank W.
Aug 2017
5.0
Yes, I recommend this pro
Great! We are very pleased with the craftsmanship and service. Frank, the business owner, and Mark his assistant were professional, courteous and gave great attention to detail. The cost was competitive and reasonable. We would gladly recommend Trustco to all our friends and family for any heating and air conditioning services they may need.

John T.
Aug 2017
5.0
Yes, I recommend this pro
Excellant Everyting was completed exactly as agreed before the project.

Mark S.
Aug 2017
5.0
Yes, I recommend this pro
$640,000
Frank, the owner of TrustCo Heating and Air, answered my first call right away. Being he was in the area, he actually swung by about 10 minutes after we first got off the phone to provide an estimate. He took the time to explain things to us and then gave us a more than fair estimate for the job the same day. Frank and his assistant, Marc, were tremendously professional, knowledgeable and friendly. We have numerous animals on the property, but they were more than willing to accommodate my requests to keep certain doors closed, etc. Frank even took the time to cut some of the bricks that lined our landscaping so they would be useful for creating a new boundary for the central air unit outside. They even re-routed some of the lines and wires to the central air unit that ranged across the inside of our garage to allow for more accessibility. It took Frank and Marc two days to complete the entire job and their work was exceptional. Before the new central air unit was installed (our previous unit was from the early 90’s) we didn’t get much cool air upstairs. With this new unit (Coleman) we now have a consistent temperature throughout the home, which made us both EXTREMELY happy. The heater is also Coleman and has a unique feature where, based on the temperature, the unit will decide whether to fire all of the burners or only a few. Again, that was Frank’s recommendation and we are extremely happy with it. All in all, Frank and Marc did amazing work. My wife and I are extremely satisfied with the work and the price. We had a few different companies stop by for estimates and no one beat TrustCo’s estimate. And let me tell you, they are worth every penny. You won’t be disappointed.

Jerry M.
Mar 2015
5.0
Yes, I recommend this pro
$1,100,000
Great....Contacted Frank by phone and gave him the description of the job. He checked it out and gave me a quote shortly after.. The work was done professionally including replacing some missing sealing tiles at no cost
Response from

"We wish to thank this member for confiding in Trustco Heating and Air. It's an awesome experience to meet new customers and showcase our professionalism and workmanship. We are looking forward towards a long-lasting relationship with his company. Thank you. Frank Gonzalez"


Jarret L.
Feb 2015
4.0
Yes, I recommend this pro
It was fabulous.
Response from

"We're delighted that we was able to service you. Thank you for patronizing or business. Trustco Heating and Air"


Jacqueline L.
Oct 2014
5.0
Yes, I recommend this pro
$45,000
Returned my call promptly.   Set appointment date.     Called because he was detained at another job...When he arrived, checked system inside and out.   Explained the problem and what would be needed to repair A/C system.  He went out of his way to find out that one part was still under warranty ....   so there was no charge for that part.     When finished all repairs,  left area clean.
Response from

"There are a lot of customers out there with warrantees on their equipment that they are not aware of. By pointing out these warranties and assisting the customer receive free warranty parts we potentially make less money however building trust and a long-lasting relationship with our customers have far greater benefits. Thank you. Matt Trustco Heating & Air"


Loren R.
Apr 2014
5.0
Yes, I recommend this pro
$12,500
After reading all the reviews I called Trustco Heating and Air to come out to fix a furnace issue we were having.  He came out the same day and quickly service our furnace.  After working with another heating company that was unable to identify the issue I was amazed at how well Frank knew every component of a rather complicated old furnace setup.  It turned out to be a rather easy repair and Frank charged a very fair price.  I highly recommend Trustco to anyone and will definitely call him first next time I have a heating issue. Thanks Frank!!!
Response from

"(Member name removed) found us online and called us after reading a lot of positive reviews. He became a satisfied customer and now he's writing a good review. It was a pleasure serving you. Trustco Heating and Air."


Rini C.
Nov 2012
5.0
Yes, I recommend this pro
$50,000
Our renters called to let us know that there was a burning smell in the house and the heat was not functioning.  Frank was there promptly and finished the job within half an hour.

Doris B.
May 2008
5.0
Yes, I recommend this pro
$650,000
Frank was very responsive to many questions I had about overall heating and A/C of the house, location of ducts and where outlets into rooms should be placed. He is very creative and clearly tried every avenue possible to set it up in the best possible way. He got the City permit and had the inspection done after the install without delay. I really could not have met a nicer person to work with. Frank and his team are a pleasure to have around. They are doing superb work and I would hire them again anytime!

Licensing

Insured

Licensed*

Trade License Number

050542

Trade License Locale

Phila Contractor

Trade License Authority

City of Phila

Trade License Expiration

08/06/2021

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Trustco Heating & Air is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 1:00 PM
Trustco Heating & Air accepts the following forms of payment: American Express, Financing Available, Check, Visa, MasterCard
Yes, Trustco Heating & Air offers free project estimates.
Yes, Trustco Heating & Air offers eco-friendly accreditations.
No, Trustco Heating & Air does not offer a senior discount.
Yes, Trustco Heating & Air offers emergency services.
Yes, Trustco Heating & Air offers warranties.
Trustco Heating & Air offers the following services: Repairs, maintenance and tuneups, new systems and replacements, boilers, furnaces, heatpumps, electric heat, central heating and air conditioning, ductwork, radiators, humidifiers, fuel gas piping & chimney work.
Oil heating, Geo-thermal, steam systems & floor radiant.

Contact Information

10901 Waldemire Dr, Philadelphia, PA 19154

Service Hours

Monday:7:00 AM - 7:00 PM
Tuesday:7:00 AM - 7:00 PM
Wednesday:7:00 AM - 7:00 PM
Thursday:7:00 AM - 7:00 PM
Friday:7:00 AM - 7:00 PM
Saturday:7:00 AM - 1:00 PM
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