Whitestone Heating and Cooling

Heating and Air Conditioning, Water Heaters, Water Coolers

About us

We specialize in heating and cooling repairs and installations. We sell Trane heating and Cooling products and many other brands. licensed and insured Master Hvacr technicians. Background checked and bonded company. Authorize Trane dealer. Unbeatable deals.

Business highlights

14 years of trusted experience
Minority Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

new installation, heating services cooling system services

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.027 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 1-25 of 27 reviews

Ariel J H.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
Posting this review it is something I do gladly. Oscar the owner of the WhitestoneHVAC replaced my old central AC system for a new one. He is very responsive, respectful and professional. But the most important thing is that he literally saved my live and my family’s live. As soon as he got into my house basement he said that he smelled a gas leak somewhere in the house, well, that was something that some other people that were fixing something at my home were telling me before over the years and because of that reason years ago the PSEG guy came to check and never found a gas leak, and that’s what I explained to Oscar but he insisted that I have to call right away PSEG for them to send someone right away and find where was the problem. He even gave me PSEG phone number from top of his head. Oscar had to stop his job and come another day to finish his job, but he waited for PSEG inspector that came 30 minutes after I placed the call and at the beginning of the inspection he was not able to find the gas leak but Oscar said to him straight forward that he needed to keep looking because he had no doubt that there was a gas leak in the house. Finally the PSEG guy found the gas leak of 20% leaking which is quite a lot. Then I got a plumber who fixed the problem and Oscar came to finish the job another day. Oscar is just one of the kind, you can see right away that he really cares and he is proud of what he does. He not only did an excellent job at replacing my Central AC system but also he saved me money from any further gas leaks and the most important thing is that now I can fell safe and relieved.
Description of Work: Central AC system replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,745

kat R.
09/2022
5.0
heating & air conditioning/hvac
  + -1 more
My gas boiler stopped working. I wanted to find a local contractor and came across Whitestone Heating and Cooling. After some research I read their reviews which were all excellent. So I called and Oscar came to my home. He and his partner looked at it and thought the leak was caused by a problen that renders the heater unrepairable. After relighting the pilot light he made a slight adjustment to the valve which stopped the leak. He could have just told me the heater was cracked and useless just to have me buy a new one to make himself more money but he didn't which i was so very grateful. He's coming back to put a sleeve in the chimney. I recommend Oscar and Whitestone Heating and Cooling to anybody who needs help with their heating or cooling systems. Today its so hard to find a contractor who above all is honest and wont take a person to the cleaners. Rest assured you can trust this one. Thank you again, Oscar. God Bless.
Description of Work: gas boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric S.
07/2021
5.0
heating & air conditioning/hvac
  + -1 more
Oscar was amazing. After determining that the wrong air handler was ordered (not their fault, third party did the quote and ordering) he was able to get our old and broken AC working short term until the right parts (that he specified) can be available.
Description of Work: Central A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol B.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
I am beyond impressed with the quality of work, professionalism and extremely reasonable pricing from Whitestone Heating and Cooling. I highly recommend this business for your AC and/or heating needs!
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

mike D.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
Amazing, well done and friendly
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jeremy H.
04/2021
5.0
water heater repair
  + -1 more
Fantastic. Service was friendly and very professional.
Description of Work: Water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Hvac Audrey W.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
I really didn't want to add a review because I wanted to be selfish and keep this a secret for myself but God told me to share! Usually you get plumbing companies that show up, drain your pockets, rip you off and maybe make a bigger problem. Whelp, Oscar showed up to help with our hot water heater and repaired within a day. He's dependable, knowledgeable and pleasant. When I called with another urgent issue he took the time to walk me through step by step over the phone. I will never call anyone else to assist us with our plumbing issues going forward!! Thank me now because I just shared a real jewel with you! :) THANKS AGAIN OSCAR!!!! WE APPRECIATE YOU!!
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edelmira M.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
My AC went down during the hottest part of the summer and I was desperate for a replacement. After several quotes, I was lead to Oscar, Owner of Whitestone HVAC, and I couldn't be more happy with the results. He replaced my central air and converted my baseboard heating to central heat with a BETTER product for significantly less than the competition. He also finished in record time working in temps of over 100 degrees in the attic. It has been more than a month and the system is operating to perfection, silently cooling and saving me money on my energy bill. If you're looking for a Certified, Mater Technician, who will work efficiently to give you the best results for the best price, Whitestonehvac.com is your solution.
Description of Work: AC replacement and upgrade to central heat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Dr. Donnie R J.
07/2020
5.0
Excellent! The units were installed accurately and correctly! My house has been very cool and comfortable. The Whitestone staff was courteous and professional. The work was reasonably priced and I am a very satisfied customer! Job Well Done!! Special thanks to the owner Mr. West. If you are looking for an HVAC repair or replacement, I strongly recommend Whitestone! Hire them, you will be glad you did!!
Description of Work: Air conditioning units replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Alan D.
07/2020
5.0
The service I received was excellent. This company is professional, experienced and honest. In my opinion Whitestone is by far the BEST AC and Heating Company in the state of NJ.
Description of Work: AC replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cortney M.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Oscar was very easy to communicate and work with. He was even able to come out and look at my AC unit within days of me contacting him. So far everything is working better than ever and we've even made plans to review my unit next year to ensure everything is still running as it should. If you need work on your AC I would call Whitestone Heating and Cooling immediately!
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eduardo S.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Whitestone Heating and Cooling is very prompt to respond to communication. They have very professional technicians and excellent customer service. Their rates are very good and competitive. I am very happy with my furnace/ AC purchase and the maintenance checks that have been performed. I highly recommend them!
Description of Work: HVAC Installments

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Quanita H.
06/2020
5.0
Exceptional Service very detailed about the work being done. Took his time to explain what was needed and why. Most of all came on time and fixed the problem not needing to return again. Was very open to suggestion on unit and pricing. This was my second company to compare pricing and the best. I will refer him to family/friends. Topped it off being very professional to say the least.
Description of Work: Air condition unit!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Vcee S.
06/2020
5.0
Whitestone heating and cooling was very efficient and professional. They were on time and got the job done. Definitely will be using them for all my HVAC needs
Description of Work: Air conditioner install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Debra J.
06/2020
3.0
They did not even return my phone call. :-(
Description of Work: New air conditioning

Rating CategoryRating out of 5
responsiveness
1.0


Response from Whitestone Heating and Cooling
We respond to every customer. If it was an emergency we advise our customers to text as well as call. I'm sure you didn't send a text message requesting service. With covid and not being able to work for several months we definitely needed your business. We still hope u call us again.

Rashee L.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Oscar was exceptional in repairing my AC unit. I called him on a Friday afternoon and he diagnosed the issue right over the phone. He would have came out the same day if it wasn’t due to the rain. Instead he came out Saturday morning and fixed the issue in about 30 minutes. The price was more than reasonable.I would highly recommend him to anyone.
Description of Work: AC Unit Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Carthell M.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
My older home wasn’t heating properly. I called Whitestone based on a referral. Oscar came that day ..to my home which is over 90 minutes away from his office. Not only did he resolve the issue but he walked me though step by step so that I had an understanding of what was going on. A true professional that I highly recommend for your HVAc needs
Description of Work: HVAC repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CEE H.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very knowledgeable and professional. Competitive prices. Highly recommended.
Description of Work: Cooling system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carthell M.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
It’s no fun when the heat goes out in February! I called Whitestone Heating and they told me don’t worry ..we’re coming. As promised they showed up and fixed my system. The team was professional and courteous. The pricing was fair. I would definitely recommend and use them again
Description of Work: Heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott J.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
It went great. Whitestone let me know the furnace needed to be replaced they sat down and told me all of the options available along with the cost. I researched the cost with others in my area and they beat all other pricing and was able to get the work done rather quickly. They were great!
Description of Work: Replaced my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Scott ..
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
The service was excellent. They were courteous and on time.
Description of Work: They did checked the heating and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam ..
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
My ac is working now. Highly recommend. Always here whenever I call
Description of Work: replaced furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Qua H.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was great. Communication all the way through. Excellent service. I recommended them to people as well.
Description of Work: They put in a new heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tunde A.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great. He was prompt. He know what he was exactly doing.
Description of Work: Air conditioning service
Rating CategoryRating out of 5
Yes, I recommend this pro

Shaneika A.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
They did an amazing job. He was very professional. They did it in a timely manner. He explained everything to me. He showed me the product. He answered the questions I had. I actually recommended him to my friends. Everything was perfect. I have no complain. The best thing about it was it decreases my bill for $300 a month.
Description of Work: He switched my hvac from electric to gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000
    • 1(current)
    • 2

Contact information

1612 Pennington Rd, Trenton, NJ 08618

http://whitestonehvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
19HC00530600
Trade License Locale
NJ
Trade License Authority
New Jersey Division Of Consumer Affairs
Trade License Expiration
06/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Water Coolers

FAQ

Whitestone Heating and Cooling is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Whitestone Heating and Cooling accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Whitestone Heating and Cooling offers free project estimates.
Yes, Whitestone Heating and Cooling offers eco-friendly accreditations.
No, Whitestone Heating and Cooling does not offer a senior discount.
Yes, Whitestone Heating and Cooling offers emergency services.
Yes, Whitestone Heating and Cooling offers warranties.
Whitestone Heating and Cooling offers the following services: new installation, heating services cooling system services

Contact information

1612 Pennington Rd, Trenton, NJ 08618

http://whitestonehvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day