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"SafeStreets’ alarm system is fantastic. The motion sensors, door/window contacts, and cameras work flawlessly. The home automation features are a huge plus—I can control everything from my phone. Highly recommend SafeStreets to anyone looking for reliable security."

"My next door neighbor's house was robbed last week, and I realized that I needed to do something to give me further peace of mind. Purchased new home security with ADT and opted to get the premium options with flood detection and carbon dioxide monitoring. Keep up the nice job ADT!"

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"So far great. I called for an estimate, the sales guy wanted me to purchase of course but wasn't overbearing. We got the system shipped to us. This is a DIY install, so just know that going in if you buy one. Also, there is a one year or 3 year contract, and if you want out of the contract, you will pay 80% of the remaining contract. The sales guy was very upfront and clear about that. If you move you can take your system/contract with you, or transfer it to the next homeowner. There are videos you can watch about installing, as well as a manual -- took a little looking on the website but there are multiple helpful manuals, call and ask if you can't find them. Also, calling the tech guys for help was easy, I was able to get through with little or no wait, and they were patient and very helpful each time. Having never installed a security system, it took us an evening rather than 15 minutes, but we have old doors that are not flush with the jams and needed to figure out how to line up the door sensors.That, and figuring out where to place the motion detectors, was all that really took time, it wasn't too bad. The base unit worked fine from the start, the voice has a pleasant British accent when "she" talks to you. You can arm your system and disarm with their keychain remote, but that left us unsure whether the system was in fact armed. (Couldn't hear the nice British voice through our door). Using our mobile phones seems better for us, the package where you can use your phone does cost $10 more per month but seems worth it to us. I did look into another very similar DIY system from another company that was less per month with no contract, and read many reviews. It seemed that other's experiences with customer service was sometimes good, sometimes not, and some had good experiences with the equipment, some didn't. We decided Front Point is worth the extra $ rather than take a chance. As far as cost, we got 2 door sensors, 3 motion detectors, base unit, stickers and sign for $99, our monthly fee is $45 with a 3 year contract."

"We have our second home in the mountain so they were able to send it and he was able to work with our installers and it worked out fine. So far we were are pleased with it. We were with another security system for 12 years and we changed because their selection of product was of a higher grade. They are excellent."

"It is difficult to put into words how grateful and appreciative I am to Chris and his team. My custody issue (as most are) was extremely stressful but after our first meeting, I felt relieved to finally find the professional help I so desperately needed. Every phone conversation and meeting thereafter alleviated my anxiety. Chris and his team were helpful, understanding and efficient. They knew how to get the job done and they did it with warmth and compassion. I cannot say enough about CSI Secure Solutions’ commitment to excellence. Their outstanding professional expertise solved my custody issues seamlessly. Thank you CSI!"

"Initially, I was loathe to install a home security system, but there's enough low-level petty crime in my neighborhood to make me change my mind. You can buy systems and install them yourself, but I am not a DIY-er. Omniguard handles all the install and they're a local company. Plus I had them swap out some of our smoke detectors that always go off when we're cooking. These may also go off, but at least I can "hush" them with the control panel instead of standing on a chair trying to reach the hush button. Monthly cost is $49/mo. So far so good. I have set it off a few times by accident (opening a door after I armed the system), but it's easily disarmed. Also, these systems are mostly wireless now, so installation is less intrusive.
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"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"First the good:
The up front cost cant be beat since all of the sensors and control panel were no cost to cover 20 doors and windows.  Installation was pretty straight forward and the phone reps were fairly knowledgeable and professional.  I added a couple features like an extra key pad, siren and glass break sensors that cost aprox $350.  The extras were a little pricey but compared to the $2000 another provided quoted, it was still a deal.
The control panel is cellular based so cutting your phone lines will not effect the alarm.
Now the not so good:
The quality of the sensors has not been very good.  I have had 2 DOA when the packages arrived new and 2 failed within several days.  When I contacted Protect America they were very nice about sending me new ones, but it took weeks and a couple calls before I saw the first replacements.  The second set of replacements that arrived for the failed units ended up being the wrong sensors.  Their shipping department does not seem to have good quality control.  The next very annoying element is the wait time on the phone when you are trying to get anything set up.  I spent a couple hours on hold working through the set up the first time and at least an hour the second time when I installed the replacement sensors.
Some cautions; make sure you hide the main control panel because if an intruder disables it before the alarm has sounded for 60 seconds, the police may not be notified.  Also they only call to check if everything is ok if the alarm is not canceled for 60 seconds.  So you can not be sure if the signal is getting through.
Monthly monitoring fee is high, but since the system was intially free, even after 3 years it is still the cheaper route.
Now that I have the equipment, once our contract is expired I will find a different alarm provider that responds to every alarm.
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