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    Verified basement waterproofing services reviews

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Avatar for TerraFirma Foundation Systems

TerraFirma Foundation Systems

13110 SW Wall Street
4.55(
218
)
Approved Pro

TerraFirma Foundation Systems

13110 SW Wall Street
4.55(
218
)
Approved Pro
Customers say: Super punctual
91 local quotes requested
20 years of experience

Thousands of NW homeowners have trusted TerraFirma Foundation Systems to keep their homes safe, dry and stable since 2005. Nearly half of our business comes from referrals or repeat customers. We can help you too! TerraFirma is the NW expert in home foundations, basement and crawl space waterproofing, concrete leveling, and wall stabilization.

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

Chuck G on November 2024

Thousands of NW homeowners have trusted TerraFirma Foundation Systems to keep their homes safe, dry and stable since 2005. Nearly half of our business comes from referrals or repeat customers. We can help you too! TerraFirma is the NW expert in home foundations, basement and crawl space waterproofing, concrete leveling, and wall stabilization.

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

Chuck G on November 2024


Avatar for Ram Jack West - Portland

Ram Jack West - Portland

9800 SE Fuller Rd
4.74(
68
)
Approved Pro

Ram Jack West - Portland

9800 SE Fuller Rd
4.74(
68
)
Approved Pro
Customers say: Super punctual
Recommended by 91% of Angi customers
Recommended by 91% of HomeAdvisor customers
36 local quotes requested

At Ram Jack West, we treat customers with respect and care. If you notice cracks, damages, or other issues with your foundation, our team is ready to help. We have innovative systems that have been refined over our 40+ years of experience.

"Purchased a 1906 home in North Portland with an uneven foundation that had been patched for 60 years, but needed serious stabilization work. I contacted multiple foundation contractors in the greater-Portland area and Ram Jack was the only team that provided a full worse-case estimate that included everything that I may need to permanently stabilize the home's foundation. Other contractors' estimates were higher, omitted some of the features of Ram Jack's estimate, and involved greater excavation work around the home. While I was collecting estimates, I had multiple contractors check the levels on the house and could see the home was continuing to sink as much as half and inch in some areas within only a few months, so I knew I had to do something soon as the hotter summers are causing significant erosion to the clay soil in north portland. After paying the 50% down payment, I was quickly in touch with multiple project managers and structural engineers who were able to answer my questions as the work plan developed. I work from home and have two cats, so I was a bit worried about the noise and needing to leave at certain times during the work. Ramjack devised a plan of installing 12 helical piers from the basement and 2 outside for a small crawl space area as well as replacing most of the piers in the basement that had water damage. During the excavation and pier installation, I didn't have to leave my house at all, my cats were fine, none of the utilities ever needed to be turned off and none of the neighbors said they heard more than the hum of the generator outside; insane professionalism. The work team kept me informed at every step of the excavation and pier installation and was able to recover an inch of lift with only a few drywall cracks that I patched in a day. I could have gone further, but wanted to avoid any potential damage to the sewer pipes and stay within my budget. During the lifting, I was standing with the lead construction manager who kept me informed of every risk as we lifted the house bit by bit. During the excavation my basement looked insane with mounds of dirt everywhere, but the construction team cleaned everything flawlessly; all I had to do was a quick mop and the basement was good as new again. Overall had a great experience with RamJack; the 20 years in business shows, most everyone I dealt with had been working with them for years; the construction manager had been doing pier installation for 15 years. The work was expensive, but cheaper than the other local contractors, and certainly way cheaper than replacing the entire basement foundation. Ramjack was even able to take a few grand off the intitial worse-case estimate for solutions not needed. Glad I was able to repair my 120 year old home; here's to another 100 years. Big thanks to Pancho and Stephen, as well as the structural engineers and project managers; I'm very happy with the work."

Kevin S on March 2022

At Ram Jack West, we treat customers with respect and care. If you notice cracks, damages, or other issues with your foundation, our team is ready to help. We have innovative systems that have been refined over our 40+ years of experience.

"Purchased a 1906 home in North Portland with an uneven foundation that had been patched for 60 years, but needed serious stabilization work. I contacted multiple foundation contractors in the greater-Portland area and Ram Jack was the only team that provided a full worse-case estimate that included everything that I may need to permanently stabilize the home's foundation. Other contractors' estimates were higher, omitted some of the features of Ram Jack's estimate, and involved greater excavation work around the home. While I was collecting estimates, I had multiple contractors check the levels on the house and could see the home was continuing to sink as much as half and inch in some areas within only a few months, so I knew I had to do something soon as the hotter summers are causing significant erosion to the clay soil in north portland. After paying the 50% down payment, I was quickly in touch with multiple project managers and structural engineers who were able to answer my questions as the work plan developed. I work from home and have two cats, so I was a bit worried about the noise and needing to leave at certain times during the work. Ramjack devised a plan of installing 12 helical piers from the basement and 2 outside for a small crawl space area as well as replacing most of the piers in the basement that had water damage. During the excavation and pier installation, I didn't have to leave my house at all, my cats were fine, none of the utilities ever needed to be turned off and none of the neighbors said they heard more than the hum of the generator outside; insane professionalism. The work team kept me informed at every step of the excavation and pier installation and was able to recover an inch of lift with only a few drywall cracks that I patched in a day. I could have gone further, but wanted to avoid any potential damage to the sewer pipes and stay within my budget. During the lifting, I was standing with the lead construction manager who kept me informed of every risk as we lifted the house bit by bit. During the excavation my basement looked insane with mounds of dirt everywhere, but the construction team cleaned everything flawlessly; all I had to do was a quick mop and the basement was good as new again. Overall had a great experience with RamJack; the 20 years in business shows, most everyone I dealt with had been working with them for years; the construction manager had been doing pier installation for 15 years. The work was expensive, but cheaper than the other local contractors, and certainly way cheaper than replacing the entire basement foundation. Ramjack was even able to take a few grand off the intitial worse-case estimate for solutions not needed. Glad I was able to repair my 120 year old home; here's to another 100 years. Big thanks to Pancho and Stephen, as well as the structural engineers and project managers; I'm very happy with the work."

Kevin S on March 2022


Avatar for John's Waterproofing

John's Waterproofing

219 Airport Rd
4.30(
240
)
Approved Pro

John's Waterproofing

219 Airport Rd
4.30(
240
)
Approved Pro
Customers say: Super punctual
32 local quotes requested
51 years of experience

Since 1974, John's Waterproofing has been helping the PNW have dry and healthy homes. We specialize in below-grade waterproofing for crawlspaces and basements. In addition to this we also provide radon testing and mitigation, and humidity and mold control. We are proud to offer the best in the industry solutions to your homes waterproofing needs. Cost is determined by the job. CCB#15830 (503) 873-5650 [email protected]

"Chris and Joel were great, they were in and out and our water heater was rewired and sump pump wired in no time at all."

Dawn S on May 2025

Since 1974, John's Waterproofing has been helping the PNW have dry and healthy homes. We specialize in below-grade waterproofing for crawlspaces and basements. In addition to this we also provide radon testing and mitigation, and humidity and mold control. We are proud to offer the best in the industry solutions to your homes waterproofing needs. Cost is determined by the job. CCB#15830 (503) 873-5650 [email protected]

"Chris and Joel were great, they were in and out and our water heater was rewired and sump pump wired in no time at all."

Dawn S on May 2025


Avatar for TerraFirma Foundation Systems

TerraFirma Foundation Systems

13110 SW Wall Street
4.60(
62
)
Approved Pro

TerraFirma Foundation Systems

13110 SW Wall Street
4.60(
62
)
Approved Pro
Customers say: True professional
88 local quotes requested
20 years of experience

Thousands of NW homeowners have trusted TerraFirma Foundation Systems to keep their homes safe, dry and stable since 2005. Nearly half of our business comes from referrals or repeat customers. We can help you too! TerraFirma is the NW expert in home foundations, basement and crawl space waterproofing, concrete leveling, and wall stabilization.

"We needed some posts in our basement replaced with proper footings. TerraFirma was quick to respond and quick to do the work. We are very happy with the result and would recommend."

Nicole C on December 2024

Thousands of NW homeowners have trusted TerraFirma Foundation Systems to keep their homes safe, dry and stable since 2005. Nearly half of our business comes from referrals or repeat customers. We can help you too! TerraFirma is the NW expert in home foundations, basement and crawl space waterproofing, concrete leveling, and wall stabilization.

"We needed some posts in our basement replaced with proper footings. TerraFirma was quick to respond and quick to do the work. We are very happy with the result and would recommend."

Nicole C on December 2024



Upfront Construction LLC

P.O. Box 8156
5.00(
7
)

Upfront Construction LLC

P.O. Box 8156
5.00(
7
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Upfront Construction LLC is a family owned and operated and is fully licensed, bonded and insured. Our business has shown to be choice worthy of becoming a go-to source for various interior and exterior residential maintenance. We are consistently striving to make the best experience in any given task. No task is to small whether it be a repair or total remodel. We specialize in basement and crawl space waterproofing. We offer free estimates!!

"This company was on top of getting the work done, provided clear estimates, and followed through with the repairs described. It was a multi-layered project that could have been confusing to track, but they made it easy."

Stephen A on October 2024

Upfront Construction LLC is a family owned and operated and is fully licensed, bonded and insured. Our business has shown to be choice worthy of becoming a go-to source for various interior and exterior residential maintenance. We are consistently striving to make the best experience in any given task. No task is to small whether it be a repair or total remodel. We specialize in basement and crawl space waterproofing. We offer free estimates!!

"This company was on top of getting the work done, provided clear estimates, and followed through with the repairs described. It was a multi-layered project that could have been confusing to track, but they made it easy."

Stephen A on October 2024


GNC Construction

3877 NE Bryant St
No reviews yet

GNC Construction

3877 NE Bryant St
No reviews yet
Free onsite estimate

GNC Construction has a combined total of 40 plus years of experience. We specialize in residential and commercial building. Our staff is experienced in many different trades and we take pride in our craftsmanship and detail. With backgrounds in drywall, steel and wood framing GNC Construction has expanded out to numerous trades. We are certified in steel work, siding, all building trades, painting, plumbing, electrical.

GNC Construction has a combined total of 40 plus years of experience. We specialize in residential and commercial building. Our staff is experienced in many different trades and we take pride in our craftsmanship and detail. With backgrounds in drywall, steel and wood framing GNC Construction has expanded out to numerous trades. We are certified in steel work, siding, all building trades, painting, plumbing, electrical.


Eco Concrete Design

1212 SE Blair Rd
No reviews yet

Eco Concrete Design

1212 SE Blair Rd
No reviews yet
45 years of experience

Eco friendly & green concrete general contractor with 35+ years experience - in the Portland, Oregon & Washington areas. Handles industrial, commercial & residential projects & any excavation, foundations & flatwork needed.

Eco friendly & green concrete general contractor with 35+ years experience - in the Portland, Oregon & Washington areas. Handles industrial, commercial & residential projects & any excavation, foundations & flatwork needed.



Pragmatic Services LLC

818 Sw 3rd Avenue #208
No reviews yet

Pragmatic Services LLC

818 Sw 3rd Avenue #208
No reviews yet
48 years of experience

Pragmatic Tree Health Care: A Division of Pragmatic Solutions LLC Our Arborist has served thousands of customers and cared for the trees in Oregon's park sand cities for over 25 years. http://www.pragmatictreehealthcare.com Tree Health Care Landscape Design Pruning and Shaping Therapeutic Root Fertilization Eco Friendly Insect & Disease Control Soil Analysis & Enhancement Consulting & Reports Viewscaping & Cabling Mulching & Root Barriers Transplanting Irrigation Planning and Design Pragmatic Home Solutions: A Division of Pragmatic Solutions LLC We are skilled in all phases of indoor and outdoor phases of construction. http://www.pragmatichomesolutions.com Construction Planning, Design &, Permitting Complete Remodeling Service Residential & Commercial Damage Control & Restoration Maintenance & Project Management Customized Solutions Tile & Stonework Decks, Fencing, & Retaining Walls Additions - Conversions Water Problems - French Drains Painting & Staining Windows & Doors, Lighting & Security Disability & Access, Senior Safety Seismic Retrofitting

Pragmatic Tree Health Care: A Division of Pragmatic Solutions LLC Our Arborist has served thousands of customers and cared for the trees in Oregon's park sand cities for over 25 years. http://www.pragmatictreehealthcare.com Tree Health Care Landscape Design Pruning and Shaping Therapeutic Root Fertilization Eco Friendly Insect & Disease Control Soil Analysis & Enhancement Consulting & Reports Viewscaping & Cabling Mulching & Root Barriers Transplanting Irrigation Planning and Design Pragmatic Home Solutions: A Division of Pragmatic Solutions LLC We are skilled in all phases of indoor and outdoor phases of construction. http://www.pragmatichomesolutions.com Construction Planning, Design &, Permitting Complete Remodeling Service Residential & Commercial Damage Control & Restoration Maintenance & Project Management Customized Solutions Tile & Stonework Decks, Fencing, & Retaining Walls Additions - Conversions Water Problems - French Drains Painting & Staining Windows & Doors, Lighting & Security Disability & Access, Senior Safety Seismic Retrofitting

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Basement Waterproofing questions, answered by experts

Physically, the most challenging part of finishing a basement is installing egress windows or doors when the space is below ground level. Mentally, the hardest part may be envisioning the project and planning around load-bearing and mechanical obstacles.

Yes, basement insulation needs a vapor barrier due to its susceptibility to moisture seeping in from the outside of the house. You should install a moisture barrier before you install insulation or purchase insulation that comes prebuilt with a moisture barrier to avoid water damage in your insulation and costly mold and water remediation expenses. 

The foundation repair that will work best varies based on the extent of the damage, the underlying cause, soil conditions, weather conditions, and more. Permanent foundation solutions like underpinning and exterior drainage solutions are better than temporary fixes that don’t address the source of the issue. Some examples of more temporary solutions include mudjacking or slabjacking, waterproof paint, and dampproofing. The best course of action is to have a reliable foundation specialist inspect your issue, treat the underlying problem, and restabilize your foundation.

Encapsulation can take the place of crawl space vents since it protects the area from moisture and air all year round. Determining whether you should open or close crawl space vents can be complicated since it often depends on the weather and humidity. Skip this step by investing in crawl space encapsulation whenever possible.

While "dry" mode on your AC can help reduce humidity levels to some extent, it may not be as effective as a dedicated dehumidifier, especially in areas with extremely high humidity or larger spaces. Dehumidifiers are specifically designed to remove moisture from the air more efficiently, making them a better choice for tackling persistent humidity issues.

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The Welches, OR homeowners’ guide to basement waterproofing services

From average costs to expert advice, get all the answers you need to get your job done.