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Langenwalter - Marion & Hamilton
Electrical Baseboard or Wall Heater - Repair, Carpets or Rugs - Clean at Home, Maid Service,
About us
317-876-9944 Langenwalter's well-trained, fully certified technicians possess unequaled experience, the most effective state-of-the-art equipment for carpet cleaning processes, emergency water extraction methods in the industry. We are dedicated to providing professional, unparalleled customer service on each & every job to ensure that your service experience is enjoyable.
Business highlights
Emergency services offered
35 years of experience
Services we offer
Carpet, Leather Cleaning & Hardwood Floors. 24 Hour Water Emergency Services., Rug, Stain Removal, Tile & Grout Cleaning, Upholstery
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.04,350 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 4350 reviews
John H.
Feb 2020
The entire process was flawless! Got an appointment the first time I called. Follow up email confirmed my appointment and provided detailed instructions on how to prepare. Steve was our Technician. He's been with the company for 20 years and definitely knew what he was doing. Was right on time and performed an excellent job! We'll definitely us them again!
Response from Langenwalter - Marion & Hamilton
"Great feedback! Thank you!"
DAN D.
Nov 2019
Steve was diligent in removing a very deep stain in a light colored carpet. He and the office staff were very patient as it took a few treatments to eradicate. I would definitely hire them again.
Response from Langenwalter - Marion & Hamilton
"Our team loves a satisfied customer!"
Mark T.
Nov 2019
Scott came out, looked at the overall condition, and gave us a quote. We accepted and he proceeded to do the carpets. They came out better then we expected.
Response from Langenwalter - Marion & Hamilton
"We are very happy you were pleased with our services!"
LAURIE H.
Sep 2019
Scott was wonderful! I sent photos to Langenwalter yet when Scott came, he saw that the job would need more parts to do well. He knew that I wanted it done soon since my grandchildren would be near the spot so he treated the spot to ensure that there would be no mold to harm them. Then, when he found that he was booked out for over a week, he volunteered to come to my home on Saturday. When I protested, he said it was just what he did. So he came on time, cleared up the spot, and then told me he saw a few other areas of stain so “he just treated them.” And he left me with some spot treatment spray for any other spots that may arise. Scott is thorough and professional and forward looking. I would highly recommend him for any carpet needs that you would have.
Response from Langenwalter - Marion & Hamilton
"We aim to be the best customer service company in Indiana!"
Kathleen W.
Jul 2019
Very well. Ryan was informed that there were 2 cats in the house and that there were areas that needed special attention.. All carpet stains were gone and the carpet looked brand new when he was done. I would definitely use them again. Very professional
Response from Langenwalter - Marion & Hamilton
"Thank you for choosing Langenwalter!"
Peggy W.
Jul 2019
Recliner love seats, small sofa and ottoman were cleaned using the dry clean method. Cleaning took about an hour. All items look good.
Response from Langenwalter - Marion & Hamilton
"Thank you for trusting us with your cleaning needs."
Barb A.
Jun 2019
I had several rugs cleaned. When I called the office I stated that my rugs had pet issues. Sally suggested I have my rugs cleaned in their facility so they could properly address the pet problem. I am so happy with the results, my rugs look great and smell so good!
Response from Langenwalter - Marion & Hamilton
"We appreciate your business!"
Sally B.
Jun 2019
My wool rug has quite a bit of pet damage (good thing puppies are cute!) The brown stains and odor were overwhelming. There was so much urine that the back was coming loose in spots. I took my rug toLangenwalter's shop. The office girls were very helpful explain the cleaning process and pricing. The finished product is amazing! They had explained there was no quarantee on stain removal on rugs, but they do guarantee the odor. Both turned out great! They even glued a part of the cotton strip on the back.
Response from Langenwalter - Marion & Hamilton
"Great rating! Thank you!"
Dianne Y.
Mar 2019
We had our hand stitched carpet cleaned. They were well aware of material. They used products on it that totally discolored it and left streaks. They tried to “reclean” and it looked a bit better but still nowhere near the original look. They just told us it looked fine and that’s what carpet cleaning did.
Response from Langenwalter - Marion & Hamilton
"When a rug is new, the pile usually all slants in the same direction giving the pile & colors a uniform & even look. Over time, in this case 4 years, and specifically dog soiling/dog oil buildup, foot traffic against or across the nap can cause the pile in those places to change direction & slant in a different direction from the rest of the rug. This is called pile reversal. The slant of the pile has a noticeable impact on the colors because of how the pile reflects the light. Now when you look across the rug you may see sections where it looks like the colors are a bit different, this is called shading. When the rug is in use, nap reversal & the shading that result may be hidden by dirt & furniture placement. Once the rug is cleaned they may be more noticeable & you might think there is a cleaning issue. A thorough cleaning includes grooming the pile to make as uniform as possible. This can help mitigate nap reversal, but often it is permanent. This customers' 4 year old rug has not been ruined but cleaned as requested. Source: Association of Rug Care Specialists."
Rochelle G.
Jan 2019
Great! I will continue to use them for my carpets.
Response from Langenwalter - Marion & Hamilton
"It's great to hear about another positive experience!"
Lisa C.
Dec 2018
I love Langenwalter. I have 3 large dogs and I can’t always get the accidents cleaned up sufficiently but Scott from Langenwalter can. My carpets are cleaned well and done right. Scott is always on time and dependable. He even includes stain remover for future mishaps which works like a charm on most stains.
Response from Langenwalter - Marion & Hamilton
"Great feedback! Thank you!"
Steven S.
Dec 2018
It was excellent.Jay the technician does excellent job and he is been here so many times so he knows what I want to clean.He is vvery personable and professional.
Response from Langenwalter - Marion & Hamilton
"Thank you for your continued business!"
Eric C.
Nov 2018
It went well.
Response from Langenwalter - Marion & Hamilton
"Langenwalter strives to create satisfied customers!"
Kenneth T.
Oct 2018
It went excellent. I felt that everyone I worked with or encountered was friendly and helpful. Most importantly the job was well done and I would definitely use again.
Response from Langenwalter - Marion & Hamilton
"Thank you for taking the time to rate us!"
Ellen R.
Sep 2018
It was good. The serviceman was very friendly and very helpful. They were very good.
Response from Langenwalter - Marion & Hamilton
"Please call us again for carpet & upholstery care needs!"
Jim B.
Sep 2018
It went very well, and the cleaner was most helpful.
Response from Langenwalter - Marion & Hamilton
"Thank you for the rating!"
Steven S.
Aug 2018
Excellent outcome and service!
Response from Langenwalter - Marion & Hamilton
"Thank you for trusting us with your cleaning needs!"
Sharon W.
Aug 2018
They did a great a job, my carpet is 18 years old and still looks great, this last service was just as good as any they've done in the past 10-12 years.
Response from Langenwalter - Marion & Hamilton
"Looking forward to working with you in the future!"
Steve R.
Jul 2018
Great. They are responsive and do a great job.
Response from Langenwalter - Marion & Hamilton
"We value your business!"
MICHAEL D.
Jun 2018
Great! Tech very friendly, provided detail of what he would do, tips on drying time etc. was impressed used corner protectors so the hose didn’t tear up the paint or corners as it went to basement. Carpet feels great. Smells good.
Response from Langenwalter - Marion & Hamilton
"We aim to be the best customer service company in Indiana!"
Ronald K.
May 2018
This was our first experience with Langenwalter. we were very pleased, starting with our initial contact through their followup the next day/ Jay. the technician was a delight to work with. He explained was he would be doing, pointed out and advised of spots requiring special attention. He was very neat and professional in the performance of his work, wearing shoe coverings while in the house, placing " corner protectors" to safe guard the walls and using protector pads underneath the furniture as he worked. when finished our furniture looked as new as when purchased.
Response from Langenwalter - Marion & Hamilton
"Thank you! Our team strives to deliver great client experiences everyday!"
Lynn D.
May 2018
Very well, they use less water, old stains came out
Response from Langenwalter - Marion & Hamilton
"Thank you for choosing Langenwalter!"
CLINT P.
Apr 2018
Service man was polite and friendly. He worked fast, but perhaps too fast to get the carpet truly clean. He did not get spots completly cleaned.
Response from Langenwalter - Marion & Hamilton
"Thank you for the feedback. The work was completed on 2/16/18. Our work order does not indicate any stains the homeowner wanted us to address. When we charge for stain removal, we guarantee it. We did not charge for any stain removal, just a general cleaning. We do wish the homeowners concerns were shared with us when we made our follow up call the next day. We will again follow up with the homeowner to see if there is anything we can do."
RICK W.
Mar 2018
Outstanding from start to finish! I've used Langenwalters several times and always been pleased with their service. I had two chairs that my cat had gotten sick and stained. I had tried several products, but was unable to remove the stain. Langenwalters were very friendly and scheduled promptly, accommodating special scheduling requirements on my part. In addition to the chairs, they shampooed carpet in a bedroom, a hallway and two walk-in closets. I didn't expect them to be able to remove the stain on the chairs because it had sat so long, but I hoped they would be able to make it less noticeable. When they finished, there was no trace of the stain, and the carpet looked great as well. Their price of $150 was very reasonable. I won't hesitate to use them again.
Response from Langenwalter - Marion & Hamilton
"Thank you for your continued business!"
LISA B.
Mar 2018
We had Langenwalter, 317-876-9944 clean ours 2 weeks ago. I can’t say enough good about them. From when I first called in and spoke with Sally, and later Julie, to set up the appointment, to the wonderful Team Member, Johnny, who came out to do the cleaning, they are top notch. If you look on their website, the longevity of their employees is incredible. That speaks volumes. Johnny warned us that due to the age of our white carpet, 23 years old, and the length of time that it had been since we cleaned them, that it was not going to come out looking like new. Not only do our carpets look new, they feel new as well. We will definitely be using Johnny at Langenwalter for all of our carpet cleaning needs! The priced paid reflects a 20% Coupon.
Response from Langenwalter - Marion & Hamilton
"Great feedback! Thank you!"
Licensing
State Contractor License Requirements
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FAQ
Langenwalter - Marion & Hamilton is currently rated 5.0 overall out of 5.
Langenwalter - Marion & Hamilton accepts the following forms of payment: CreditCard
Yes, Langenwalter - Marion & Hamilton offers free project estimates.
No, Langenwalter - Marion & Hamilton does not offer eco-friendly accreditations.
No, Langenwalter - Marion & Hamilton does not offer a senior discount.
Yes, Langenwalter - Marion & Hamilton offers emergency services.
No, Langenwalter - Marion & Hamilton does not offer warranties.