Founded 1990 • With Angi since February 1996
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When a rug is new, the pile usually all slants in the same direction giving the pile & colors a uniform & even look. Over time, in this case 4 years, and specifically dog soiling/dog oil buildup, foot traffic against or across the nap can cause the pile in those places to change direction & slant in a different direction from the rest of the rug. This is called pile reversal. The slant of the pile has a noticeable impact on the colors because of how the pile reflects the light. Now when you look across the rug you may see sections where it looks like the colors are a bit different, this is called shading. When the rug is in use, nap reversal & the shading that result may be hidden by dirt & furniture placement. Once the rug is cleaned they may be more noticeable & you might think there is a cleaning issue. A thorough cleaning includes grooming the pile to make as uniform as possible. This can help mitigate nap reversal, but often it is permanent. This customers' 4 year old rug has not been ruined but cleaned as requested. Source: Association of Rug Care Specialists.Service Provider Response
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Thank you for the feedback. The work was completed on 2/16/18. Our work order does not indicate any stains the homeowner wanted us to address. When we charge for stain removal, we guarantee it. We did not charge for any stain removal, just a general cleaning. We do wish the homeowners concerns were shared with us when we made our follow up call the next day. We will again follow up with the homeowner to see if there is anything we can do.Service Provider Response
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Please call us again for your carpet care needs!PME, Providers of Certified Cleaning Solutions utilizes advanced cleaning methods to effectively remove stains and odors from a variety of fabrics and surfaces, including carpet, area rugs, upholstery, tile and grout. We extend our services to residential and commercial clients throughout the Indianapolis area, and develop preventative maintenance plans to meet each customers' needs. We want every customer to be amazed by the difference our service makes in restoring the beauty and cleanliness of their home. Unlike most carpet and upholstery cleaning companies that strive to reduce their operating cost by using substandard cleaning products and low grade equipment, PME exclusively uses high end products and equipment that consistently provide high-quality results.By combining or high standards for quality, with our continued education in this industry, PME is able to maximize our customers' investments and ensure overall satisfaction. PME is proud to employ only IICRC certified technicians, which signifies that each technician is professional and possess the necessary education to ensure that they are skilled and knowledgeable of the standard methods of cleaning and equipped with the latest technology in this field.
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Winter Cleaning Special from Steamatic of North Indianapolis. 4 rooms / hallways / stairwells @ $172 and each additional room / area is just $33 per more. Purchase a whole house air duct cleaning, receive a FREE dryer vent cleaning at no additional cost** Steamatic of North Indianapolis is open 6 days a week and we will accommodate special requests for Sunday appointments made in advance. Steamatic of North Indianapolis has experience handling every conceivable cleaning challenge, you can trust Steamatic to have the expertise, the tools and the customer service to keep your home clean and healthy. We are confident our experience and professionalism cannot be matched. Our professional cleaning specialists are in thousands of homes every year. We know firsthand that a clean home is a healthy home and we treat you home as if it were our own. My name is Mark Crippin and own and operate Steamatic of North Indianapolis with a very experienced team of individuals. I have 25+ years in the customer service industry and our image and your impression of how we conduct business with our customers is top of mind every day. My customer service experience comes from my previous career in the consumer packaged goods industry with Nabsico Brands, Kraft Foods and Campbell's Soup. Finally, to finish with providing you information on me, I attended Indiana University - Bloomington and have an MBA through Indiana Wesleyan University. Steamatic of North Indianapolis is certified with both NADCA (National Air Duct Cleaners Association) and IICRC (Institute of Inspection Cleaning and Restoration Certification - Water Damage Restoration, Carpet Cleaning, Fire and Smoke Restoration as well as Microbial Remediation). Please feel free to call me directly at 317.849.7500- office or 317.766.0227 in order to discuss any questions to projects that you may have.
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2022 Super Service Award
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Premier Steam Cleaning Inc. has been servicing Indianapolis and the surrounding areas very proudly. We are committed to providing guaranteed customer satisfaction. Please feel free to contact us with any questions or concerns that you may have. If you are in need of residential or commercial steam cleaning, our staff will ensure you the best service in the industry. Our trained and knowledgeable staff can offer you same day service. In most cases, with your surface dries in two to three hours with no re-soiling! We are certified for your protection and peace of mind. We strive for premier customer service.
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Carpet Stretching