Get matched with top window shutter pros in Rainier, OR

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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"I had a great experience with Lifetime Windows and Doors. I worked with Matt to purchase and install a new front door. I love my door and the accent glass, price was as expected, installation was smooth, good communication, and everyone is so nice. I would work with Lifetime again for future needs."

"A+ RATING for Matt Scholl--?A Better Carpenter?!
Matt Scholl exceeded our expectations in quality, service and fair pricing.
We needed a wide variety of repairs and updates before putting our home on the market: carpentry, electrical, plumbing, floors, cabinets, windows, maintenance, power washing, etc. Matt took care of everything and turned an overwhelming project into manageable steps for us.
As a licensed general contractor, Matt has the experience to tackle all types of home and office projects.
Matt discussed our options along the way, researched new products, kept us updated with the progress and his schedule, managed the other contractors, took care of everything on our list and more?and always with a cheerful, helpful attitude!


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"Broken Top Window Coverings did a great job of putting in custom shutters for my sky lights at a 30 degree angle (not easy to do) and installing a Hunter Douglas custom shutter configuration for my Master Bedroom large high-arch window. Totally professional, expert engineering/installation, and very responsive to unique customer needs. I am hiring them again to do another custom shutter installation."

"They did a terrific job. They are very good. Everything was very functional except for the dimensions."

"I purchased a terrific deal (8 hrs/1person or 4hrs/ 2 people) for $299. I had no idea how much could be accomplished in that time period, but I have lots of projects and 8 hours of skilled help is an exciting concept.
First of all, the doorbell rang at almost exactly 8 AM: the target arrival time. The two men at the door, Brian and Barley, were professional, friendly, and talked to my dogs. I showed them the location of the window seat and explained what I expected for the end result: we were all on the same page. Then, just in case there was time left over, I showed them the alcove that needed finishing.
Brian checked with me as the work progressed whenever there was a shade of a question. I was amazed at their efficiency! The window seat was framed, sheathed, and ready for me to finish and they moved on to the alcove, which I wanted trimmed to echo another in my kitchen. Done. Beautifully. I also increased my finishing vocabulary: thanks Barley.
And they cleaned up.
They pulled out of the driveway just before noon.
I can't say enough nice things about my experience with SL Green Homes. They're a class act.

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"We purchased a Big Deal and Tom came out to assess our barn, even though it wasn't a post and beam barn.   He gave a thorough review of our barn and pointed out areas that needed work.   Tom and Brad were very easy to work with and were always quick to respond to any questions.   They provided an estimate within a day, and even with a full summer schedule, they were on target for the estimated start date and finish time.   We felt very confident in their work and would use them again.
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"It went amazingly. Mark is a fantastic worker, and he spent weekends driving up and doing a remarkable job of finishing. He gave us an estimate up front and was very willing to work with our schedule, and then held to that. The most remarkable thing about Mark though, is his personality and attention to detail. Finishing work takes a very detail-oriented person, and he had the experience to make that work go quickly. In addition, he was willing to talk us through the process so that we understood what was going on and even learned how to lay a little wall tile ourselves for future projects! He also went above and beyond, helping us to hang a duct hood and make a few decisions about how to hide some ducting. And when we weren't sure about what would look best, he was ready with a recommendation that we were more than happy to take - and every recommendation ended up looking beautiful. As well as putting up the subway tile back splash, he created a surround for the window and some of the doorways that needed new trim. So he's got carpentry skills in addition to the fine detail and finishing work. I couldn't be happier with our decision to hire Mark. He's worth every cent if you want the job done right the first time. His ability to do whatever is needed to finish the job, and do it right, makes him a valuable person to have helping you out."

"They did a very good job, and they were careful not to damage siding or surrounding landscaping.   Cleaned up the work area each day, and upon completion left the area looking better than before the work started.   The best part -- no more leaking water in our basement.   I waited to write this review until we had been through a couple period of heavy rain.   Thanks Q!
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"I made a mistake and didn't realize the company didn't actually come to the home, but did the consultation over the phone with photos."