Get matched with top window shutter repair pros in Rainier, OR

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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"Matt was great. Went over the work that was done in detail and did an exceptional job. He was able to make matching plinth blocks that the previous home owner started on some of the door casings. I would recommend him for any unfinished carpentry project."

"It all started with a sagging beam in the dining room of our almost 300 year old house. We knew that it would require special skills  to figure out what the problem(s) were and what would be needed to fix things. 
Colonial Restorations was the answer!  I found their ad in Angie's List Boston and North edition and went to their website where we found pictures of old houses, barns and mills all requiring the sort of work we knew we were going to need.
Tom Greene and his son Brad came to look at the project, talked in depth with us about what might be needed, and worked up a plan and estimate for us.  They were very honest and straight forward about the problems facing us and the fact that as they started the job they might find more problems than we were expecting. (They were right!) 
My husband, a mechanical engineer , had done a lot of restoration work on other parts of the house many years ago and was impressed with the knowledge and understanding that Tom and Brad about handling this particular job.  They communicated well with us and answered many questions (from me) about what was being done.  The work progressed, between rainstorms in June and July, and when the job was finished,  the north side of our 18th century house was proudly sporting new sills, posts, plates, floor joists and a roof  extension.
We are preparing to hire them back again for another project on the front of our house.  We wouldn't have anyone else do this work.  Tom and Brad really know what they are doing!"

"Overall, this job was basically all done by us coordinating with the subcontractors, who were all very nice. The owner who we hired however was disorganized, rarely around, never did any kind of inspection on the work done by the subs. Tried to sell us a window that we couldn't install because it wouldn't have been to code, then after we got the new one ordered and installed, he left the old one on the side of our house for weeks until we said we were going to take it to the dump...overall, the job looks pretty good, but a lot of little issue we had to have another contractor fix to finish it.
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"The team was very knowledgeable about how's and why's about my home and tasks they performed as well as offering suggestions and ideas.  They were very professional and creative with their suggestions.  Very impressed with the skill set and all around good people.
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"They were efficient in terms of the process. They sent the pad in a reasonable time frame. I did have to call a couple times. It took about a month to deliver. They sent the material which was packed nicely. There were 2 issues: 1-the glue or adhesive they used smelled badly. I had to put in my garage for a couple weeks until that 2-every corner was protruded, the table pad corners were too sharp on the mat .which poses risks with small children. I called about that and they said to put some tape over it. The manager called back to discuss the issue was. She suggested that I try to fix. it. The company might have done something to repair if I had followed up."

"Perfect job. We should have done this a LOOOOOONG time ago!
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"    IN the beginning we had several companies come in and give us bids and options on getting the cabinets repaired.  Two of the companies voiced that the cabinets were too severely damaged and needed to be completely striped and refinished.  with a cost that was between 4000 and 6000$.  I had heard from a friend about a process called restoration. with that process i was told that aged or damaged cabinets could be brought back to looking new for a fairly inexpensive cost.  Then asked both the businesses if they new anything about restoration both responded with thats not possible and doesn't work.      To say the least I was not convinced.   I then called my friend who told me about the restoration, she gave me a referral card for The Wood Doctor. Right from the start the wooddoctor crew made us feel comfortable about having them in our home. They seemed polite, professional, and trustworthy. I asked them about the restoration process. THey explained the process and told us the cost. In the short of it we preceded with them. THe results were awesome! The cabinets looked like new and cost was a fraction of what it would have cost to completely strip and refinish the cabinets.  THANK YOU WOOD DOCTOR."

Bloomin Blinds of NW Oregon has always been dedicated to providing quality blind and shade repairs. If we cannot repair your blinds, we will make sure to offer some great replacement options in order to make you happy, from start to finish. We take pride in our service and we hope that you will too!

"Arrived on time, and performed a challenging shower door repair quickly and professionally. They exceeded my expectations. Highly recommended."