
Serving Rainier, OR and surrounding areas
In business since 2008
Free estimates
Warranties offered
"When the technicians came out to clean they were punctual and professional. They took the time to drop cloth around their work area and made sure to cover our TV and move a nice clock that was on the wall near one of our vents. Unfortunately, almost immediately, they came across an issue where the duct liner got caught in the brush used to clean the system. They stopped all work until they could bring in an inspection camera to determine the problem. The owner came out with the scope and found that there had been debris (sharp scrap of sheetmetal) in the duct from when the house was built. Before proceeding he asked if he could open up some sheetrock in the ceiling to figure out how extensive the damage was. Upon opening the area around the vent he discovered that the duct hose had not been properly attached to the sheetmetal of the vent He did not charge for any of the time he was at our house diagnosing the problem; he also made sure to keep me informed me of the problem as he worked and what would need to be done to solve the problem. The next week he made the time to come out with the technician so that I would feel comfortable that the job was completed satisfactorily. The technician was quick, professional, and cleaned up thoroughly. Once again the owner did not charge for his time and discounted the hourly rate of the technician. When I mentioned that I would now need to reschedule the cleaning, that I had already paid for via an Angie's List deal, the owner was very open and honest in letting me know that he would not feel right performing the service. He was afraid that they may run in to other issues with the ducting not installed correctly. If this was the case they would then have to go through the process again of opening areas of the ceiling and installing new ducts. He did not want to lose my business, but he did not feel he could morally continue work that may cause further damage. He offered to get in touch with his competitor that have a different duct cleaning process that should cause less problems. He called on my behalfm discussed the situation and made sure they gave me a discount, since their service is significantly more expensive. Obviously they refunded my deal that I purchased, promptly and without issue. I would highly recommend this company and the owner, Jeremiah, to anyone due to his professionalism, responsiveness, and honesty."

















































