"I'm finally getting around to writing a review, although the work happened awhile ago. When we noticed cracking in the walls at our house, we found three companies to call. I decided to hire the second company because they could do waterproofing in addition to structural repairs. I sure regret that decision! If I had called Ram Jack before hiring the other company, I would have been spared a two-year ordeal and the loss of thousands of dollars. Instead, I ended up calling Ram Jack for a second opinion, after problems developed with the other company. Curt and Ken (the owner) came to do an assessment of our house. They were thorough and looked at the whole picture to determine what issues needed to be addressed, rather than just trying to sell their products and services. Their only recommendations were to replace a rotting support post in the basement and to direct water away from the foundation. When I told Ken what the other company had recommended and that most of the work had already been completed, he seemed shocked but did not use this as an opportunity to trash his competitor. Other people who looked at our house were not as charitable! I think this says a lot about Ken's character. The one recommendation from the other company that I thought might be justified was to pier a corner of the house that had settled about two inches. I was ready to sign off on this work but Ken strongly discouraged me from doing it, explaining that it was purely a cosmetic issue and that future settling was extremely unlikely because the water issue had been taken care of. He told me to at least wait a year and reassess the situation, turning down what would have been a 15-20 thousand dollar job. What I did end up hiring Ram Jack to do, was to correct the problems caused by the other contractor and to get everything up to code. The City scrutinized all of the work done at our house because it was not up to code and the other company did not obtain the proper permits. Ken was willing to collaborate with an engineer and carpenter to get the job done at the lowest cost to me. Although some of the damage caused by the other company could not be remedied, I think he got the best results possible without doing more extensive repairs. Everyone I had contact with at Ram Jack was wonderful. They even offered to haul away debris left from a previous job. I sure appreciate Ken's willingness to take on a relatively small job and to step in and fix someone else's work; many companies are not willing to do that. If I ever have a need for structural repairs in the future, Ram Jack will be my FIRST phone call. I highly recommend this company."

"It went great. The work they did looks very good and clean. They found that some of our exterior drain pipes were full of roots and they replaced those at what seemed like a very reasonable additional cost. We had one issue we had a question about and they sent two guys out right away to look at it. The only problem we really had was that they didn't call for a locate for where they were going to dig and actually didn't seem familiar with the need to do that."

"Easy to work with, very responsive and professional. Would highly recommend them for any foundation work."

"Very pleased with the work they performed, installing sump pump in my crawlspace. And completed work on time with warranty job up to a year."

"From initial consultation to completion, we recieved the highest level of customer service and quality workmanship that went beyond our expectations. A deteriorating wood deck was replaced with a composite that required additional engineering for the weight of the new material. Dorson carefully designed the structural reinforcements and directed his team in precise installation. We couldn't be happier. Communication, meticulous attention to detail, and expert craftsmanship make Dorson our only choice now for home improvement and remodeling projects. This was our third project with him and we recommend without hesitation."

Licensed, Bonded, & Insured general contractor specializing in interior/exterior remodeling and repair. Over 25 years of experience. We are a veteran owned business staffed by patriots. We believe in giving our customers a high quality product at an affordable price.\nOregon CCB#232657

"We had a damp crawlspace. John's installed drainage with sump pumps (lead and backup with battery backup power) and encapsulated the dirt with 20 mil plastic. They also installed PU foam around the perimeter foundation walls to complete the insulation envelope of the house and a dehumidifier top keep the crawlspace area dry. In short, this work solved the problem we had and provided the added benefits of a more energy efficient and comfortable house due to the insulation as well as better indoor air quality. The work was done in four days and at considerably less cost than a competing contractor bid to do it. Another person that we had inspecting house later looked at the crawlspace and commented, "Wow! You could do brain surgery down here." We actually wouldn't recommend that though ;)"

"Updated to four stars: After submitting this review originally, Sean called me and took full responsibility for the situation. They committed to improve the experience for other customers and gave me an appropriate discount for my time and inconvenience. I am grateful they are responsive and took this seriously. Thank you for your respect, Dr. Energy Saver! Previous review: two stars. Unfortunately, this has been a very difficult experience for me to address standing water & drainage in my crawl space. I agreed to work with Dr. Energy Saver back in October, hoping to have the work done before the rains started. However, the work was just completed on December 31. The communication of the team was absolutely horrible - with each of the team members understanding that my project was at different points. I was told it was done multiple times - with the piping above-ground, and an alarm that was supposed to be installed still in the box. Brandon and his team finally got it figured out and did a great job communicating, but there was still confusion between the manager, Sean, and the office staff, who even threatened via phone to put a lean on my home, even though I had been calling and emailing them. Grateful to Brandon for his work, and his respectfully addressing my concerns. However, the rest of the team really needs to fix their communication and customer service."

"After the initial installation a new custom shower pan was needed to be ordered due to drain running into structural joist and dry rot issues.. Jacuzzi rushed to get me a new pan that would work and get dry rot repaired. I was a little frustrated with having to wait but in the end the shower is completed. Brian and Adrian is an amazing job to help me get my project completed. ð"

"Zach was very professional and gave us such a great deal. This us his work done. It's installed and just happy to have him do the work and we will call him for any other work needed for upkeep or other plumming. We will also recommend him to others."