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"Great workers and very professional"

"My carpets look amazing!"

"They did a fantastic job! On time. No problems whatsoever. We're very happy."

"You're, you're not getting out of this contract. We're keeping your five thousand dollars. Yeah, it's what's more or less you either, let us come or you'll lose five thousand dollars. She said she was very arrogant. She said, well, you've signed the contract? Why did you sign a contract? If you weren't sure. And I said, because we were trying to be decent people. And I called in, and I was told that this gentleman that's the way he was supposed to just be quiet and let them come. It's been a big puzzle the whole time. And now they're saying that I waited too long. I didn't, I called, I called before yesterday. I called two or three times. And I talked to someone that I thought would be Jessica. Seems to be very nice and curious. And she seemed, The conscience about her job. But today I couldn't even get her on the phone. They said that she wasn't about Queue and I couldn't even talk to the manager or the the CEO or the owner. I don't know what has qualifications are. That they said he he wasn't answering his phone. And that I I but they did have another girl that I have never talked to and she was. She just basically said, hey lady, U sinus contract. And we've we've scheduled and I said, I know you scheduled that I've called since it was scheduled to ask. Questions and I said, I haven't been able to get any answers. And, she basically said, well, Too bad. We're keeping the money. And she also added before she hung up. And you're going to have to pay this whole amount, whether we do the work or not. In other words, it was a threat. That they were going to take us to court. I said you are entirely not. Allowed to spike, speak to me that way. Maybe your company lets you. But if you were in my, if you worked for my company, you would have been fired right now. My arrogant way that you talk to me."

"they were very professional and came back every couple of days to see how it was progressing."

"I can’t recommend DryMaxx Ohio enough! As a business owner in the Riverside/Dayton area, time is money—and when we had unexpected water damage at our facility, they were on-site the same day I called and immediately started the mitigation process. That kind of rapid response is rare, and it made all the difference. From start to finish, the experience was seamless. They handled everything with the insurance company on my behalf, which took a massive weight off my shoulders. On top of that, they brought in specialized teams for every phase of the project—water mitigation, demolition, flooring, construction, painting, and even post-project cleanup. Each crew was professional, efficient, and clearly knew their stuff. What really stood out to me was how responsive they were. Anytime I had a question or concern, someone got back to me within 30 minutes—no exceptions. That level of communication and accountability is rare these days. Honestly, it feels like there’s nothing they can’t do."

"They are overpriced, did not take proper precautions to protect our carpet, promised us professional carpet cleaning, then sent out two of their guys with rags and a shop vac to “clean” the carpets. Then we were told it’s not policy to send out carpet cleaners, and that we’re on our own. We were promised 4 different things involving quality of the project, none were done. This place is a total scam, and has SERIOUS communication and misinformation issues internally. Would never use them again. All they did was open up walls, spray some stuff, made a mess, and left us to handle any problems stemming from their lack of attention to detail, and crappy policies."

"Called ZCI residential for a siding replacement quote on February 3rd, 2021. • I’m told that once payment is received, work will begin in about 3 weeks. • Payment is sent in and the check is cashed • Endless phone calls and text messages drag on for several months. I hear 3-5 week estimated install about 5 times. • In July I call ABC siding and the rep tells me they haven’t manufactured our chosen siding in 3 months and the estimated arrival of this particular siding is January 2021. • I call ZCI and tell them, they tell me I can find it somewhere else and it will definitely be cheaper and they will give me back the difference. • I find siding at Menards that is cheaper and will be delivered in 3 days instead of 6 months • A week goes by before I get an answer back and I am told the siding I originally ordered magically came in…. • The crew installs the siding. I have to manage the install from over 2 hours away because the crew does not speak English and the communication line between myself and project managers is convoluted. Multiple installation issues are addressed including driveway asphalt damaged from a ladder, a light that I declined to have installed which got installed by someone who obviously is not qualified to do so, a new rug that was ruined, an awning that is now laying on the ground that was supposed to be disposed of and a tripped breaker to a deep freeze full of food that spoils. • The install is finally done 10 months later. • I am asked to schedule a walk around with the “crew leader”. I schedule it and he never shows. • I am told the next day they will come by the following afternoon and once again, they don’t show and I can’t get a response or an ETA. NEVER AGAIN."