Get matched with top eifs installation pros in Thurston, OH

"We were initially Very happy with the work All-State Exteriors did on our roof this summer after some wind and rain damage caused leaking in our home. We experienced additional leakage after they had completed the roof and answered in a timely manner to repair the vents in our bathroom causing the leak. While initially doing the work on our roof, two of the guys asked to come in to look in our attic because they accidentally pulled out the roof jack, but we don't have an attic because it is a modular home and there is no access panel to the piping they accidentally pulled apart. They told us they were pretty sure they fixed it and we shouldn't have any issues. This should have been a red flag to us. As we enter the winter months, we turned on our furnace and it isn't working right.we call an HVAC company to come take a look and they verify there is nothing wrong with the furnace and ask if we had any roof work done recently. When we tell him we had, he looks at the roof jack and tells us that there are definitely issues with it and we should call the roofing company back to fix it as they should be insured against any damages they cause while working. We called a representative who we had worked with when we had the first issue after installation and he came out. He was here for approximately 20 minutes and told us it had to be with the piping and we would have to cut access to fix it and once the piping was fixed he would come out and replace the roof jack. My husband later that day cut an access point and nothing was wrong with the piping, this was confirmed by HVAC personel. My husband calls the same representative to let him know the piping is fine and the representative says he would be out Wednesday to fix the roof jack. It is Wednesday and by 1PM no one has came so, my husband calls the representative to confirm he was still coming out. This representative then says "Oh my manager forgot to call you let me have him reach out." When the manager calls my husband explained the situation and the manager asks "Why do you think that's our problem?". After more of a conversation as to why, the manager told my husband he would talk it over with the initial representative and call back. We are going on 4 days of using space heaters and no solution while the manager "talks it out with the workers because they are saying that didn't happen". Well, the manager called back and his solution was "If you buy a roof jack we will install it because my guy said that did not happen". My husband and I were both home when the installation was done and both know that there were 2 men looking to get in the attic because of accidentally pulling out the roof jack. I understand that you are roofers, but if you mess something up, fix it. Don't put that burden on your customer who trusted your company to do the work and not mess with anything else. I am highly disappointed in how this situation is being handled after a great first impression"

"I loved the experience with Home Genius and Hunter the project manager was very helpful"

"Excellent workmanship. Answered questions and explained what they were doing. Respectful of property and thoroughly cleaned up after job was finished. Very pleased."

"It went well. The paint looked great. I had a couple issues, which they promptly addressed. They completed the entire job within 2 days, which included painting the entire interior."

"Ed was fabulous! Great communication. Helped us pick the right options that looked good and were in our budget Highly recommend!"

"Our salesperson (Bill) was excellent. We were comfortable with his knowledge and his willingness to accommodate our different design ideas. The office manager (Renee) was terrific. She was very friendly to work with and always very responsive to our inquiries. We also enjoyed working with the job foreman (Greg). He was very communicative and we really felt like he treated the project as if it were his own house. Finally, the owner (James) was terrific to work with. Yes, he's the owner, and yes you expect him to eventually make sure that a quality product is delivered, but he did all of that and more. He really took ownership of everyone else's work and made sure we were happy with the end product. Plus, he's just a fun guy to work with!"

"I ordered all new windows from Mike Murnane upon returning home from deployment on June 17, 2024. Mike never ordered the windows. He stole a $5,000 down payment and strung me along for almost a year. Toward the end of November 2024, mike admitted the windows hadn’t been ordered but he was working on other jobs and would pay me back in a week. This continued for months. Filing a lawsuit. These guys are absolute crooks, do not trust them with anything. Update as of 04/22/2025 In regards to the review below, you guys are comical liars. Numerous calls were placed to your office in the early months. You guys sure knew mike then. You guys were able to get ahold of him a few times I couldn't. Your business has atlas exteriors listed as a DBA. All of this has been recorded, pictures saved, and the old "oh we don't know that employee" does not work when I have called your office for him and your secretaries get ahold of him for us. Months later you switched to suddenly not knowing a person using a listed DBA you have given business cards to? Same address? It'll get sorted in court unless money is returned."

"Our 20’ at the peak sanctuary ceiling needed painted. Having called 5 other local contractors and getting only 1 on-site walkthrough and no estimates, we did a wider search and called Integrity Painting. Owner Scott came out, took measurements, made recommendations on getting some necessary plaster work done and sent me an estimate on our project later that day. Once the work started, the painters from Integrity arrived at 9 AM or earlier every day of the job, The work space was always neat and orderly, we received a text or phone call on any days we were not onsite. Upon completion, the space was put back as it was when the process started."

"I couldn't be more pleased with Ace Roofing. I had a leak in my roof that kept shutting down my furnace (unit is in the attic). The owner, Jimmy got me scheduled right away. Steve came out, quickly found and sealed the leak. He also took pictures so I could see where the problem was. EXCELLENT service and company."