Get matched with top flooring contractors in Springfield, OH

"Nick did a fantastic job installing water proof flooring throughout our entire home. This is the third home Nick has installed the floors in for us. With almost 20 years experience we are blessed to have found him all those years ago. Thanks again Nick!"

"The owner of the company, Ryan installed luxury vinyl plank on the first floor of my two story home. The space is quite large but Ryan completed the job promptly and did an excellent job installing the flooring. He also installed quarter round which looks fantastic with the flooring. I will definitely use Prime flooring again for future flooring needs!"

"A&B Flooring, LLC is an extraordinary company. The owner, Donnie, and his team of installers were conscientious, courteous, and professional. They were straightforward with me about the work I needed to have done and they ensured it was completed correctly and in a timely manner. I have no complaints about A&B Flooring, LLC., as I would definitely hire them again and recommend them to others."

"They are very professional they know what they?ve got to do when they arrive so happy with their work! I had them last year, put in the flooring for my kitchen, and so they carried it on from my kitchen to my dining area and into my hallway they did a fantastic job"

"We're very happy with our newly refinished floors and the job performed by B&D hardwood floors. It is easy for a company to achieve good reviews when they do good work, but more important is how they perform when things go wrong. Because we were having the main portion of our home refinished, including two stairways, we planned a short trip out of town to avoid the worry of walking on newly finished floors. When we returned (on a Sunday), we were disappointed to find several floor issues/items had not been addressed or repaired. I was expecting a difficult discussion come Monday morning, but instead was pleasantly surprised! Gary and his team agreed that there were some problems and explained that the supervisor, with whom I had discussed specifics, had been out sick the past few days. Justin and Josue spent the next 3 days fixing ALL of the problems, applied an extra finish coat on the entire floor, and did a superb job, leaving our house both clean and beautiful! I anticipated there would be some additional costs tacked on to the final bill, but instead it was only $15 over the original estimate (which was more than fair given the “adds” and “subtracts” from the initial work estimate). Bottom line, B&D does fantastic work and provides great customer service. I would definitely recommend and use them again."

"Our bathtub was leaking and the floor was dipping. John the representative was wonderful to work with. In 2 weeks Matt the installer came out and removed our cast iron tub. He repaired the plumbing, put in a new subfloor and installed a walk in shower. He was a hard worker and answered any questions we had. Our bathroom looks beautiful! We are very happy. And there is a lifetime warranty!"

"Very courteous and hard working. Love our refinished floors"

"Very positive experience. The installers went above and beyond to see that the carpet was installed perfectly. Jeremy answered all of my questions and assured me that things would go well. And they did!! Would not hesitate to recommend Creative Flooring to friends and family."

"Sean did an excellent job on our floors. We had 700 square feet of hardwood floors to refinish, and were on a time crunch to move in to the house. He got the job done very quickly for us, and we couldn't be happier with how the floors turned out. Sean is very easy to communicate with and worked with us on all of our needs. He gave us a fair price and worked hard. I highly recommend Rusty Woods Renovations."

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The covering was beautiful. They used stone with epoxy glue and put it on with trowels. It was a beautiful looking job when they got it done. However, after one year it started to get blemishes on it. We have a 10year material, 5year Labor and service warranty on it so they came out and tried to recoat it but it only made it worse. When I called them to come back out they told me they couldn't come out until June 12 then they pushed it back to July 09. It has been a full year before they could come back out and correct it. I lost 3 years on my warranty before they could come out and do something.  Now I have a beautiful looking deck with blemishes in it. They can't even tell me what's wrong with it. They tell me they are going to come out and fix it but they never do.

Response to Nature Stone
Your confused ?   Well I'm not
According to my records . I have the right dates, names, phone numbers & pictures
#1 Yes the deck was done Aug 2010
#2 Didn't hear from us until  Aug.2012 ? 
   Answer : Wrong: Correct Answer Aug 2011
#3Visited us in April 2012 to address the real problem?
     Answer : Never We have been begging for that . 
     Aug. 2011 We called . We were told you were booked up & for us to call first of the year . Called
     Jan.2012, told me you do not start scheduling until March & promised we would be first on the list.AGAIN
     put off until June14,2012.you say you Power washed at no charge as a good will gesture . My copy 
    signed by your employee reads customer power washed . He called & asked if he could come the evening     
    of June 13, 2012 instead of 14th I told him I power washed  floor in morning & didn't know if it would be dry
     said he had dryers when he came he said it was dry & top Coated It I told him it didn't take care of the problem  he said to let dry
    for a couple days. Didn't solve the problem.    You contacted us June 12 & Customer Said  they were happy ? WRONG You sent a gentleman out on June 19,2012 to Heat strip &  Recoat,then again I did the Heat pressure the day before & due to rain we agreed to let it go until 2013 & there was NOJOB WAS DONE THAT DAY.
   #4  You have not heard back from the customer since? WRONG. I have the order that was signed by your employee  after he called his boss & set the schedule for June 12, 2013 . I called your office on June 11,2013 to tell them it had been raining & could we get it the following Monday June, 17 2013, your office girl told us no they only send people out in this area on Wednesday's . I told her I would like to have it done  before July 4th she said no I only work here So I asked to talk to her boss . Hours later I got that call, and her Boss would not bend to get it done ,He said July 9th, we said come out June 12th & if it rained do it July 9Th, he said if I didn't take the July 9th & it rained June 12th I would be pushed to the end of  July, 2013, so I had to take that date
# 5 Now Nature Stone  responds on June 24th  & said he has  not heard from this customer since 2012.?
Answer: an employee called by phone by the name of Josh to respond about Angie's list  on June 24th 2013 & I thought it was all
resolved & he said July 9th they would be here & get the job done right  1 hour later I get on Angie' list & find all lies the he told.
Customer would love to hear from Owner of This Company

UP DATE ON NATURE STONE.
On July 9, 2013  Nature Stone sent a gentleman out to address my problem ( White patches all through the floor of my deck )
He looked it over good and went to work to take care of the problem. I must say he worked very hard to make it right. I was very
pleased when he got done. the deck looked beautiful and all one color. I told him I really appreciated his effort he put into this
and thanked him . He was very well mannered also.  Thank you again,  Charles Bootman 


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